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Unit Charge Nurse, Chemotherapy Infusion / Oncology, Winship Midtown, 8am-4:30pm
Emory Healthcare
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Plans, coordinates and directs the daily operations of a specific shift on a clinical unit. Supervises staff and facilitates communication with physicians and internal administrators to…
Added just now
AF
Loan Processor
AMERICAN FEDERAL BANK
Fargo, ND
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…loan documentation, maintaining compliance, supporting loan operations, and delivering exceptional customer…
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Deli Assistant Department Manager
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Mauston, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
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Key Account Specialist I
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…service. Special expertise and experience in international air operations, QMS compliance, ocean service liaison and report…
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Independent Business Associate – Work From Anywhere in the USA and Puerto Rico
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…clarify vision, and create purposeful pathways. By simplifying operations, strengthening teams, and generating bold results, we equip businesses with the tools to operate efficiently and…
Added 2 mins ago
YM
Director of Sports and Recreation
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- $41,600 USD / year
The Director of Sports and Recreation supports the daily operations of the YMCA's sports and recreation programs, including youth and adult sports, outdoor recreation, climbing wall…
Added 2 mins ago
Customer Operations Specialist
Corning
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In the Customer Operations organization, the Customer Operations Specialist role is integral in ensuring that the company provides the highest quality of support to its customers. The…
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CG
Stand Lead - State Farm Arena
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- $17.5 USD / hour
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Level Supervisor - State Farm Arena
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TRANSPORT DRIVER (ON CALL)
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Senior Departmental HR Associate
The University of Texas at Austin
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…extraordinary customer service to be an integral part of the ARL HR Operations department of the Applied Research Laboratories. The ARL HR Operations department (HRO) operates in…
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…inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
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Associate Director, Industry & Research Relations
The University of Texas at Austin
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Associate Director, Industry & Research Relations----
Added 2 mins ago
Administrative Associate, School of Law
The University of Texas at Austin
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The Administrative Associate provides high-level administrative support for Career Services operations within the School of Law in a fast-paced, dynamic environment.
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LEAD AV TECHNICIAN - WASHINGTON, DC
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Regional Vice President, Business Dining
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- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
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Front of House Supervisor
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FOOD SERVICE WORKER (PART TIME)
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- $15.75 USD / hour
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Added 2 mins ago
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FOOD SERVICE WORKER (PART TIME)
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Added 2 mins ago
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FOOD SERVICE WORKER (FULL TIME)
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- $18 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 2 mins ago
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FOOD SERVICE UTILITY (FULL TIME)
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- Full-time
Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…

Walgreens

Pharmacy Customer Service Associate

TOMBALL, TX, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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