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Director of Project Management
Ascension
Remote, United States
…required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of…
Added just now
Senior Safety Officer
Ascension
Elk Grove Village, IL · Baltimore, MD
High School diploma equivalency with 2 years of cumulative experience OR associate’s degree/bachelor’s degree OR 4 years of applicable cumulative job specific experience required.
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Certified Medical Assistant Cardiology
Ascension
Murfreesboro, TN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Certified Medical Assistant Primary Care
Ascension
Mount Juliet, TN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added just now
Certified Medical Assistant OBGYN
Ascension
Nashville, TN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added just now
Certified Medical Assistant Outreach
Ascension
Nashville, TN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Patient Care Tech Oncology
Ascension
Nashville, TN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Seasonal Digital Lead
PACSUN
Corpus Christi, TX
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently…
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Registered Nurse Med Surg
Ascension
Milwaukee, WI
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added just now
PP
Seasonal Front Desk Associate - Columbia
Pet Paradise
Columbia, SC
- $13.5 USD / hour
Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Columbia resort as a Seasonal Front Desk Associate.
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Registered Nurse
Ascension
Chicago, IL
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Cardiology NP / PA
Ascension
Lafayette, IN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added just now
MF
Warehouse Associate
Mattress Firm, Inc
Jacksonville, FL
- $17 to $18.5 USD / hour
The Warehouse Associate contributes to Mattress Firm's success by receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of…
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MF
Part Time Warehouse Associate
Mattress Firm, Inc
Union, OH
- $18 to $19.5 USD / hour
- Part-time
Added just now
MS
Quality Improvement Specialist
Medix Staffing Solutions
New York, NY
- $36.06 to $38.46 USD / hour
Bachelor’s degree in education, nursing, public administration, public policy, public health, or degree in related healthcare field, OR RN with Associate’s degree.
Added 1 min ago
WE
Accounting Coordinator
Westmark Enterprises
Dubuque, IA
- From $24 USD / hour
Someone with an associate degree from a two-year college or comparable experience
Added 1 min ago
Warehouse Associate
GE Aviation Systems LLC
United States
Added 1 min ago
GE
Manufacturing Operations Associate
General Electric Company
United States
- $32.62 USD / hour
Associate's degree or above, Certified Production Technician certification, Vo-tech training or related coursework
Added 1 min ago
Aide - Special Education Inclusion
Lancaster Independent School District
Lancaster, TX
Have met formal academic assessment, associate's degree, or two years of study at an institution of higher learning
Added 1 min ago
Aide - Classroom, Physical Education - Girls
Lancaster Independent School District
Lancaster, TX
Have met formal academic assessment, associate's degree, or two years of study at an institution of higher learning
Added 1 min ago
Registered Nurse (RN) - General Medicine Stepdown
Duke Careers
Durham, NC
Graduation from an accredited Bachelor's Degree in Nursing (or higher), Associate's Degree in Nursing or Nursing Diploma program is required.
Added 1 min ago
ProInstall Project Manager
Voith Group
Appleton, WI
High school degree and/or related experience, associate degree preferred.
Added 1 min ago
Associate Director, Launch Excellence
Revolution Medicines
Remote, United States
…discipline. We are seeking an experienced and highly collaborative Associate Director, Launch Excellence to manage assigned launches while supporting the design, implementation, and…
Added 1 min ago
Associate Data Engineer
Visa Technology and Operations LLC
Foster City, CA
Added 1 min ago
Automotive Retail Assistant Manager
Belle Tire
Anderson, IN

Walgreens

Pharmacy Customer Service Associate

MOUNT AIRY, MD, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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