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Accreditation Program Manager - Quality Care Management
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Under the general supervision of the Director of Quality, the Regulatory Readiness Program Manager has wide latitude for independent decision-making and understanding of the overall…
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Express Car Wash Manager-in-Training
Waves Express Car Wash
Simpsonville, SC
- $15 to $18 USD / hour
🚀 Ready to Lead? Join Waves Express Car Wash as a Manager-in-Training! 🌊
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Clinical Nurse IV Leader - General Medicine Stepdown
Duke Careers
Durham, NC
…diseases, GI bleed and sickle cell. We are seeking a Nurse Manager of Operations who is eager to embrace innovation, collaborate across disciplines, and help us invent the future of patient…
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Part-Time Doorstep Trash Pick Up
BUTLER PLUS
Austin, TX
- $1,200 USD / month
- Part-time
No prior experience? No problem! We provide all the training you need to excel.
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HR Onboarding Specialist
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Albuquerque, NM
- $25 to $28 USD / hour
Assists HR Specialists and HR manager with duties as needed.
Added 1 min ago
Career Center Assistant
SAN DIEGO WORKFORCE PARTNERSHIP INC
El Cajon, CA
…workforce solutions in San Diego County. We fund and deliver job training programs that enable all job seekers to develop the skills and knowledge needed for in-demand careers. Our vision…
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Seasonal Bell Attendant [Non-Driving] - Gaylord Palms Resort
Towne Park, LLC
Kissimmee, FL
- $8 to $13 USD / hour
…a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $11.98 per hour plus $8-$13 or more per hour in…
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Hotel Valet Cashier - Walt Disney World's Grand Floridian Resort
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Lake Buena Vista, FL
- $15 USD / hour
…a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per…
Added 1 min ago
Automotive Retail Assistant Manager
Belle Tire
Anderson, IN
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
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BT
Tire Technician (Part Time - Seasonal)
Belle Tire
Ann Arbor, MI
- $15 to $17.5 USD / hour
- Part-time
Perform other duties as assigned by your manager
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Product Manager-Surgical Video Microscopy
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Westborough, MA
- $108,767 to $152,274 USD / year
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Salesforce Administrator
SNWUS Snow Companies
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Assists with “train-the-trainer” program, training people in the use of Salesforce.com.
Added 1 min ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Beaver Dam, WI
- $16.5 USD / hour
Paid on-the-job training and a comprehensive new hire program.
Added 2 mins ago
General Manager
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Manager, Plant Operations
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VP, Branch Manager II - Dunellen and Green Brook (Full-time)
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- $70,000 to $100,000 USD / year
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Senior Personal Banker - Fanwood (Full-time)
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Fanwood, NJ
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FA
Inventory Control Specialist
Floor and Decor Outlets of America, Inc.
Whitehall, PA
- From $15.5 USD / hour
Audit the customer merchandise storage area weekly in accordance with the Customer Storage SOP and timely resolve any issues with the CEM and Operations Manager.
Added 2 mins ago
Assistant Department Manager (Tile)
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This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service…
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Assistant General Manager
Nittany Energy
Smethport, PA
As an Assistant Manager you will manage all aspects of food and beverage operation to ensure product quality and standards are met.
Added 2 mins ago
Assistant General Manager
Nittany Energy
Kane, PA
As an Assistant Manager you will manage all aspects of food and beverage operation to ensure product quality and standards are met.

Walgreens

Pharmacy Customer Service Associate

WASHINGTON, IL, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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