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Professional/Ambulatory Clinical Documentation Improvement Specialist
Default Brand
Norwalk, OH
Added just now
Warehouse Worker
ASSA ABLOY
St. Rose, LA
…be the best. And to be the best, we have to provide the best quality, the best service, and employ the best people. We have a warehouse associate opening in St. Rose, LA and are looking for…
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Manuafacturing Equipment Maintenance Engineer 37
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…and Grounding Details, Below Grade Conduit/Raceway Plans, and Control Building Equipment, Cable Tray, Lighting, Grounding Plans and…
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Inventory Manager, Coordinator Site Services
United States - VWR International LLC
Melbourne, FL
- $21 to $24 USD / hour
Education: High school diploma or GED equivalent required; Associate or bachelor's degree in supply chain management, logistics, business administration, or a related field preferred
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Center Store Manager
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Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
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Engineering Analyst
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Associate's degree in a technical field and 3+ yrs of nuclear or related industry experience
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Associate Director, Epidemiological Statistical Programming FSP
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The Associate Director is responsible for leading and supporting the implementation of statistical programming activities across epidemiological and real-world evidence studies, ensuring…
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Associate Director, Patient Safety Scientist
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- $132,000 to $199,000 USD / year
The Associate Director, Cell Therapy Patient Safety Scientist is an experienced safety scientist within the Cell Therapy Patient Safety Unit, Global Patient Safety (GPS). The role leads…
Added 3 mins ago
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- $16 to $20 USD / hour
Substantial associate discount on our quality merchandise.
Added 4 mins ago
Planning Intern
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Added 5 mins ago
FSQA Associate- Robards, KY- 1st shift
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Job Summary: This role offers a unique opportunity to build a strong foundation in food safety and quality assurance within a hands‑on, fast‑paced production environment.
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Distribution Associate - Logistics
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…all location support departments (Maintenance, HR, Inventory Control, etc.) to ensure coordinated efficient production of a quality product to meet our company s…
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Assistant Store Manager - Shakopee
Shakopee, MN
- $55,158 to $77,431 USD / year
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Added 7 mins ago
Member of Technical Staff, Frontier AI & Robotics
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Warehouse Material Handler - Weekend Shift
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AI Program Lead
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Define and support quality control standards and tracking through project implementation, including AI model performance, data quality, and responsible AI governance.
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Registered Nurse - USFTGP Cardiovascular
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The Registered Nurse (RN) is responsible for delivering high-quality, patient-centered nursing care in accordance with the Florida State Board of Nursing and TGH policies. This role…
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Service Manager
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Senior Analyst, Learning And Development
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United States
- $70,000 to $130,000 USD / year
…dynamic and evolving group, we continuously enhance training quality and operational efficiency through innovative processes. We prioritize clear communication, continuous improvement, and…
Added 10 mins ago
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Pharmacy Customer Service Associate
Walgreens
HOUSTON, TX
- $16 to $20 USD / hour
…policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 10 mins ago
W
Pharmacy Customer Service Associate
Walgreens
BAYTOWN, TX
- $16 to $20 USD / hour
…policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 10 mins ago
W
Pharmacy Customer Service Associate
Walgreens
MAGNOLIA, TX
- $16 to $20 USD / hour
…policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 10 mins ago
W
Pharmacy Customer Service Associate
Walgreens
ORANGEBURG, SC
- $16 to $20 USD / hour
…policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 10 mins ago
W
Pharmacy Customer Service Associate
Walgreens
MCALESTER, OK
- $16 to $20 USD / hour
…policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…

Walgreens

Pharmacy Customer Service Associate

LOVELAND, OH, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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