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Added 8 mins ago
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Group Director, Product Management – Global Fraud, Identity & Account Protection
Walmart
San Bruno, CA
- $254,000 to $481,000 USD / year
Lead the development of modern fraud prevention capabilities addressing payments, transactions,cart,checkout, account creation, and financial services.
Added 9 mins ago
HS
Dining Services Department Manager
Healthcare Services Group, Inc.
Stockton, CA
- From $39 USD / hour
Join Healthcare Services Group (HCSG) as a Dining Services Department Manager, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively…
Added 9 mins ago
Product Manager, Discovery, Gemini App, DeepMind
Google
Mountain View, CA
Share Product Manager, Discovery, Gemini App, DeepMind
Added 10 mins ago
Portal Administrator
Maximus
Sacramento, CA
The Portal System Administrator supports the development, administration, integration, security, and performance of enterprise web-based applications that enable government agencies to…
Added 10 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
San Ramon, CA · San Francisco, CA
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 10 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Sacramento, CA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 46 mins ago
Digital Product Manager
Qnity
Newark, DE
We are seeking a highly skilled and motivated Digital Product Manager to lead the development, maintenance, and enhancement of our digital products. This role will focus on leveraging data…
Added 46 mins ago
Manager, Talent & Organizational Development
Chemours
Wilmington, DE
Chemours is seeking a Manager, Talent & Organizational Development to join our Human Resources team. This position will report directly to the Talent & Organization Development Director at…
Added 46 mins ago
Technical Service Specialist
Chemours
Newark, DE
…Chemours Discovery Hub and report to the Global Technology Manager,…
Added 46 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Dover, DE
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 50 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Salt Lake City, UT
…responsible for assisting in the efficient and effective design, development, and delivery of all coding operations education components for Physician Services - Clinical Service Group. The…
Added 51 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Salt Lake City, UT
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 1 hour ago
Front-end Engineer 4 (Manager, IC)
Capital One
New York, NY
…code reviews, and sharing of best practices for AI-assisted development, while helping to identify and clear technical…
Added 1 hour ago
RU
Marketing Manager, Westminster College of Media and Performing Arts
Rider University
Lawrenceville, NJ
- $62,000 to $67,000 USD / year
Rider University invites applications for a Marketing Manager, Westminster College of Media and Performing Arts (WCMPA). Reporting to the Associate Director of University Marketing and…
Added 1 hour ago
RU
Enrollment Communications Manager
Rider University
Lawrenceville, NJ
- $62,000 to $67,000 USD / year
The Enrollment Communications Manager will draft and manage enrollment communication campaigns across Slate, CampusESP, email, web, print and other channels. This role requires strong…
Added 1 hour ago
Product Manager, Discovery, Gemini App, DeepMind
Google
New York, NY
Share Product Manager, Discovery, Gemini App, DeepMind
Added 1 hour ago
Mgr, Software Development
Adobe Inc.
NEW YORK, NY
…feel, and how they function. We're looking for an engineering manager to lead our Search squad - a team of dedicated engineers working on our next-generation, search and secure workflow…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Albany, NY
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 1 hour ago
W
Customer Service Associate
Walgreens
MILLWOOD, WA
- $17.13 to $20.5 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 1 hour ago
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Pharmacy Customer Service Associate
Walgreens
NORFOLK, VA
- $16 to $20 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 1 hour ago
W
Pharmacy Customer Service Associate
Walgreens
KATY, TX
- $16 to $20 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 1 hour ago
W
Customer Service Associate - Temporary
Walgreens
KILGORE, TX
- $15 to $19 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 1 hour ago
W
Pharmacy Customer Service Associate
Walgreens
KILGORE, TX
- $16 to $20 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 1 hour ago
W
Customer Service Associate
Walgreens
BENSALEM, PA
- $15 to $19 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 1 hour ago
W
Customer Service Associate
Walgreens
OKLAHOMA CITY, OK
- $15 to $19 USD / hour
…and prices merchandise as required or as directed by store manager or communicated by the shift…

Walgreens

Pharmacy Customer Service Associate

HIGHLAND HEIGHTS, KY, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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