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Added 2 mins ago
Principal Scientist, GI/Liver Biomarkers & Translational Research
Gilead Sciences, Inc.
CA
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key…
Added 3 mins ago
10310 Inside Sales
SBH
Frisco, TX
Ensure our customers are informed about and enrolled in our Loyalty program.
Added 3 mins ago
IL
Ivy Park of Wellington-Activity Assistant-Full Time
Ivy Living
Laguna Woods, CA
- Full-time
Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy…
Added 5 mins ago
A
ASME Code Welder
Aerotek
Blanchard, OK
- $28 to $32 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 5 mins ago
SHEET METAL MECHANIC (AIRCRAFT) LEADER
Air Force Materiel Command
Tinker AFB, OK
…The primary purpose of this position is to serve as a work leader, working directly with journeymen and non-journeymen performing all tasks assigned to manufacture, repair, and modify sheet…
Added 5 mins ago
A
Sewing Technician
Aerotek
Pauls Valley, OK
- $16 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 5 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…will serve as the dedicated domain engineering and product leader responsible for driving the digital product strategy, technical architecture, and software delivery across the Membership,…
Added 5 mins ago
Executive Director Digital Product Growth and Membership
CVS Health
Remote, United States
…Rostering, Patient Engagement & Retention, and Value-Based Care Program…
Added 5 mins ago
HF
Retail Stocking Supervisor
Harbor Freight Tools
Yukon, OK
- $18.5 USD / hour
Physically able and willing to become certified to operate a forklift in accordance with IIPP. (Injury, and Illness Prevention Program)
Added 5 mins ago
T
IT Support Specialist (Active Secret Clearance)
TEKsystems
Lawton, OK
- $28 to $33 USD / hour
…to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision…
Added 5 mins ago
A
Fleet Mechanic
Aerotek
Tulsa, OK
- $35.65 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 5 mins ago
Managing Actuary (ACA Pricing)
HCSC
Tulsa, OK
…decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer…
Added 5 mins ago
Staff Actuary (ACA Pricing)
HCSC
Tulsa, OK
…decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer…
Added 5 mins ago
Actuarial Analyst
HCSC
Tulsa, OK
…decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer…
Added 5 mins ago
Sr Project Manager
HCSC
Tulsa, OK
…mandates. Being accountable for end-to-end delivery of a project or program, including managing the cost / budget, schedule & dependencies; ensuring the project scope is aligned with the…
Added 5 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Oklahoma City, OK
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
Added 5 mins ago
Data Analyst-Technical-Staff
Intermountain Health
Oklahoma City, OK
Proficiency in Product Management, Project Management, or Program Management philosophies and methodologies, and capable of applying them to data analytic projects to ensure alignment with…
Added 5 mins ago
A
Electrical Panel Builder
Aerotek
Oklahoma City, OK
- $20 to $32 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 5 mins ago
A
Electrical Panel Builder
Aerotek
Oklahoma City, OK
- $20 to $32 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 5 mins ago
EI
Editorial Project Manager
EBSCO Information Services
Oklahoma City, OK
- $49,605 to $70,865 USD / year
…embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re…
Added 5 mins ago
Automotive Maintenance Technician
Bridgestone Americas
Oklahoma City, OK
…Part-time benefits available from day one - including tool program discounts!Pay Range: $13.61 -…
Added 5 mins ago
Executive Supply Chain FLIGHT DECK Leader
GE Aerospace
Oklahoma City, OK · Shawnee, OK
The Executive Supply Chain FLIGHT DECK Leader drives the deployment of FLIGHT DECK across the GE Aerospace Supply Chain organization, which includes Procurement & Supplier Management,…
Added 5 mins ago
Loader Operator
Smurfit Westrock
Oklahoma City, OK
Completion of a Smurfit Westrock Loader Operator Training program (written materials)
Added 5 mins ago
Manager, Enterprise Communications & Channels
Amentum
Oklahoma City, OK
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…
Added 5 mins ago
Clinical Informaticist
Intermountain Health
Oklahoma City, OK

Walgreens

Pharmacy Customer Service Associate

HIGHLAND HEIGHTS, KY, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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