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Added 2 mins ago
Senior Operations Manager
CACI, INC.-FEDERAL
Los Angeles, CA
…resource alignment across CONUS base modernization efforts. As an Operations Manager, you’ll oversee NOC and field teams, manage site readiness, logistics, and staffing across all phases of…
Added 2 mins ago
Document Control Analyst
Rocket EMS
Carson City, NV
Reports To: Quality Manager or Director of Quality
Added 3 mins ago
OC
Visa Support Specialist II
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- $21.12 to $26.4 USD / hour
Communicates with manager when a high-risk merchant or fraud pattern is detected.
Added 6 mins ago
General Manager - Elwood School Nutrition
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Are you a food service leader who’s passionate about people, operations, and purpose? Join our school nutrition team as a Food Service General Manager and take the lead in a mission-driven…
Added 7 mins ago
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People & Workplace Operations Associate
AllTrails
United States
- $88,000 to $110,000 USD / year
We’re looking for a People & Workplace Operations Associate who will be responsible for creating a thoughtful, engaging and reliable employee experience at AllTrails. Reporting to the…
Added 7 mins ago
Retail Store Team Leader-NEW STORE OPENING!
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30% Associate Discount: Enjoy exclusive savings on our amazing products!
Added 8 mins ago
Client Experience Associate - Tyson's Corner
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…contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Vienna, Virginia supporting multiple branches within the…
Added 8 mins ago
General Manager
J.F. Shea Family of Companies
Laguna Niguel, CA, CA
The General Manager’s primary focus is to ensure that revenue and profit targets are met, outstanding service levels are provided and asset value is protected and enhanced, while being able…
Added 8 mins ago
IT Help Desk Technician
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…administration, allowing each company to focus on its core operations while benefiting from centralized support and…
Added 9 mins ago
Operations Technician (Technician III): DORA-Executive Director's Office-Hybrid
State of Colorado
Denver, CO
The DORA Operations Unit manages department, building, and customer operations for the department, including the Business Technology and Innovation, Process Improvement Data Measurement and…
Added 11 mins ago
Process Engineer
Conagra Brands
Fayetteville, AR
Reporting to the Continuous Improvement Manager, you will drive operational excellence and continuous improvement within the Business Unit by leading Daily Management Systems, improving…
Added 12 mins ago
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Pharmacy Customer Service Associate
Walgreens
HIGHLAND HEIGHTS, KY
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 15 mins ago
Manager, Programs & Impact
The Aspen Institute
Washington, DC
…external communications. Delegate research and drafting to the Program Associate and production support to the Coordinator, while retaining responsibility for quality, consistency, and…
Added 15 mins ago
Health & Safety Program Manager (Southern CA)
American Water
Imperial Beach, CA
…critical role throughout the organization. As a Health & Safety Program Manager, you will oversee and help manage health & safety programs, policies, and practices across our Southern…
Added 15 mins ago
Health & Safety Program Manager
American Water
Greenwood, IN
American Water is currently seeking a Health & Safety Program Manager (Sr. Health & Safety Specialist) to assist the Mgr Loss Control in the areas of safety & health claims administration,…
Added 15 mins ago
Contract Compliance Specialist
American Water
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…services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage…
Added 16 mins ago
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Customer Accounts Manager
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- $15 to $16 USD / hour
…achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities as directed by the General…
Added 19 mins ago
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School Nutrition Manager
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- $55,000 to $60,000 USD / year
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Added 19 mins ago
We-Ko-Pa Golf - Assistant Golf Professional
Fort McDowell Golf Club
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…to the Head Golf Professional and Director of Golf/General…
Added 20 mins ago
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Market Match Assistant [Northeast LA Region]
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Los Angeles, CA
- From $18.53 USD / hour
Assist Market Manager(s) as needed with communication about program operations and updates to farmers/vendors on market day.
Added 20 mins ago
Senior Manager, Operations - Knowledge Management
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The Senior Manager, Knowledge Management leads the strategy, architecture, governance, and transformation of knowledge across Marketplace Seller Support and Risk Operations. This leader…
Added 20 mins ago
Catering Sales Manager
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Phoenix, AZ
The Hilton Phoenix Resort at the Peak is looking for a FT - Catering Sales Manager to join our amazing Team!
Added 20 mins ago
Sales Manager
Crescent Hotels & Resorts
Phoenix, AZ
Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
Added 21 mins ago
Bookkeeper
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At BPA Health, our Bookkeeper plays an important role in keeping financial operations accurate, organized, and dependable. This position supports day-to-day accounting, billing, and payroll…
Added 22 mins ago
Associate Director - Admissions
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GA
Direct and oversee programs and assist with directing the day-to-day operations of a department or unit.

Walgreens

Pharmacy Customer Service Associate

HIGHLAND HEIGHTS, KY, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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