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Added 1 min ago
Cloud and Infrastructure Engineering Manager
RES
Denver, CO
The Cloud & Infrastructure Engineering Manager, Group leads the team that runs the business-critical infrastructure behind RES Group: the cloud platforms that keep a global organization…
Added 2 mins ago
Projects Team Lead
2303 Dulles Station Boulevard
Columbus, OH
…or reporting demands, and elevate them through established program leadership channels with recommended solutions. Work collaboratively with DCP Senior Leadership (the Operations Project…
Added 4 mins ago
Assistant Store Manager
Staples Canada
New Philadelphia, OH
Full-time hours, generous paid time off, career development program and weekly pay
Added 4 mins ago
R
Talent Operations Specialist (Talent Acquisition)
Rankings.io
Remote, United States
- $60,000 to $65,000 USD / year
This is more than checking boxes. You’ll own and continuously improve a process that includes dozens of moving pieces for every hire while helping us create an onboarding experience that…
Added 4 mins ago
CH
Operations Manager
CVS Health
Bartlett, IL
- $20 to $34 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 5 mins ago
JI
Laser/Press Brake Operator (Trainee)
J&B Industrial Services
Lubbock, TX
- $18 to $22 USD / hour
Operate the CNC laser cutting machine and other machinery used in the production process, or assist other machine operators.
Added 5 mins ago
ACCESS MANAGER
Apis Services Inc
Quakertown, PA
The Access Manager provides leadership and oversight of the admissions, intake, and billing functions for program participants in accordance with funding requirements, regulatory standards,…
Added 5 mins ago
Registered Nurse Case Manager, Case Management, Per Diem, 8A-6:30P
Baptist Health South Florida
Miami, FL
The purpose of the Pool RN Case Manager position is to support the physician and interdisciplinary team in facilitating patient care, with the underlying objective of enhancing the quality…
Added 5 mins ago
Registered Nurse Case Manager, Case Management, FT, 8A-6:30P
Baptist Health South Florida
Miami, FL
The purpose of the RN Case Manager position is to support the physician and interdisciplinary team in facilitating patient care, with the underlying objective of enhancing the quality of…
Added 6 mins ago
Assistant Shipping and Receiving Manager
AJM Packaging Corp
Detroit, MI
…bowls and bags, is seeking an Assistant Shipping and Receiving Manager to add our team! This position will do daily duties as related to the shipping, receiving and warehouse activities and…
Added 6 mins ago
D
Analyst - State Tax
Danaher
Orange Village, OH
- $69,000 to $74,000 USD / year
- Partner with business teams to establish processes and facilitate continuous process improvement
Added 8 mins ago
H
HealthFitness HR Generalist I
HealthFitness
Lake Forest, IL
- $30 to $33 USD / hour
Help implement policy, process, and training updates and respond to routine employee and leader questions.
Added 8 mins ago
T
Operations Manager Intern (Starting Summer 2027) Upstream Distribution Center, Dekalb, IL
Target
Dekalb, IL
- $26.25 to $27.25 USD / hour
…Facility. This internship is a paid 40 hr./week, hands-on training program to develop and prepare for your operations leadership. As an Operations Intern, you’ll gain a realistic job…
Added 8 mins ago
Sustainability & Manufacturing Engineering Co-Op
Fortifi Food Processing Solutions
Wakeman, OH
…opportunity to contribute to projects that support product improvement, cost optimization, and process efficiencies. The co-op will focus on projects lead by the Engineering department…
Added 8 mins ago
Program/Project Manager Design and Construction
Walgreens
Deerfield, IL
Responsible for managing a defined category or portfolio of construction and capital improvement programs that may span multiple projects and locations nationwide. The Program Manager…
Added 8 mins ago
Supply Chain Planning Manager
Caterpillar, Inc.
Decatur, IL
As a Supply Chain Planning Manager - Engineering Change Control & Manufacturing you will lead a local team responsible for moving engineering changes from release through material and…
Added 8 mins ago
PP
MDIC Tooling Lead
PCI Pharma Services
Rockford, IL
- $24.58 to $27.65 USD / hour
Leads and directs cleaning specialist and process reliability expeditor on daily initiatives and activities by allocating labor where it is needed.
Added 8 mins ago
Territory Executive - Illinois
PagerDuty
Springfield, IL
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Added 9 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Springfield, IL
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
Added 9 mins ago
Medicaid Enterprise Testing Project Manager/Lead
NTT America, Inc.
Springfield, IL
NTT DATA is seeking an experienced PMO Medicaid Enterprise Testing Lead Project Manager to support the Illinois Medicaid Enterprise System (MES) Planning and Advisory initiative. This…
Added 9 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Springfield, IL
…definition; incentive model design; governance and decision rights; process engineering, and metrics design. The incumbent works closely with senior/executive leadership, Physicians and…
Added 9 mins ago
Manager, CAM Business Operations Lead
CVS Health
Springfield, IL
5+ years of experience in healthcare operations, claims, program management, process improvement, or related functions
Added 9 mins ago
Sr cGMP Pharmaceutical Manager
Fresenius Medical Care
Chicago, IL
Analyzes product and process data trends to assess the state of control and identify improvement opportunities.
Added 9 mins ago
PROGRAM MANAGER
City of Chicago
Chicago, IL
…coordinating expenditures from the City’s HOME-ARP grant. The Program Manager will also take on other key tasks related to the Implementation and Evaluation team’s priorities, which may…
Added 9 mins ago
M
Director, Enterprise Risk Management
McDonald's
Chicago, IL
- $168,212 to $210,265 USD / year
…broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work…

Walgreens

Pharmacy Customer Service Associate

NEW YORK, NY, United States

$17.5 to $19 USD / hour

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Job details

Pay: $17.5 to $19 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $19 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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