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Associate Process Engineering - Industrial Water
Black & Veatch Family of Companies
Overland Park, KS
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added just now
Mechanical Technician – Facilities
Intuitive Machines LLC
Glen Burnie, MD
…commercial lunar landing in history, multiple NASA lunar missions in development, and additional private missions on our manifest, we pride ourselves in supporting our customers and the…
Added 1 min ago
Assistant Store Manager
Community Choice Financial Family of Brands
Bay Minette, AL
…your career by providing an ongoing comprehensive training and development program that will allow you to truly…
Added 1 min ago
HA
SERVICE SUPPORT VALET
H&H Automotive LLC
Omaha, NE
- $17 USD / hour
Best-in-Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to…
Added 1 min ago
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Auto Care Center Technician
Walmart
DUBLIN, VA
- $19 to $32 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
Asst Food Service Director - NEX
Elior North America
Catawba, VA
Added 1 min ago
Personal Financial Counselor, PFC-Fort Lee, VA
Magellan Health Services
Fort Lee, VA
May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.
Added 1 min ago
P
Physical Therapist Assistant (PTA) - Program Director
PMI
SAN MARCOS, CA
- $100,000 to $125,000 USD / year
…a dynamic PTA Program Director to lead our CAPTE-accredited Associate Degree program at our San Marcos, CA…
Added 1 min ago
V
Field Service Technician I - Charlottesville, VA
Veralto
Remote, United States
- $29 to $31 USD / hour
Career coaching and development opportunities
Added 1 min ago
Surge Merchandiser - LOCUST GROVE, VA
Anderson Merchandisers
Locust Grove, VA
As an Anderson Merchandisers Associate, you may be eligible for these benefits*.
Added 1 min ago
SR CHEF MANAGER - CHESTER, VA
Compass Group, North America
Chester, VA
…and process all financial reporting. Duties also include menu development, inventory, purchasing, labor and food cost controls, maintaining sanitation standards, and personnel management to…
Added 1 min ago
HUMINT Targeting Analyst – OSINT Focused
CACI International
Fort Belvoir, VA
Bachelor's degree in a relevant field and more than five years of experience; an associate degree and seven years of experience; or ten years of relevant work experience.
Added 1 min ago
Customer Returns and Shipping Associate
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Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
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Branch Operations Manager, Floorcovering
Sherwin-Williams
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Support employee training, development, performance management, and corrective action
Added 1 min ago
Assistant Manager - Kay Jewelers - Dulles Town Center
Signet Jewelers
Dulles, VA
Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more
Added 2 mins ago
Supply Chain HR Solutions Specialist
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Winchester, VA
Provide assistance and coordination in the development and maintenance of specialized human resources databases, enterprise resource planning systems and computer software systems
Added 2 mins ago
Associate Professor of Art & Design
Shenandoah University
Winchester, VA
Shenandoah University’s College of Arts and Sciences is accepting applications for an Associate Professor of Art & Design. This is a full-time benefited position located on our main campus…
Added 2 mins ago
(NMC PORTSMOUTH) PERSONALIZED SERVICES CLERK
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PORTSMOUTH, VA
…Non routine issues are immediately referred to a higher level associate having authority to resolve the matter. Assists in training new associates in store programs and policies as…
Added 2 mins ago
Registered Nurse (Outpatient Endoscopy)
Veterans Affairs, Veterans Health Administration
Hampton, VA
Added 2 mins ago
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Seasonal Retail Stocking Associate - Part Time
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Roanoke, VA
- $15 USD / hour
- Part-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes…
Added 2 mins ago
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Warehouse Associate - Part Time
Cencora
Buford, GA
- Part-time
Added 2 mins ago
C
Warehouse Associate Nights
Cencora
Williamston, MI
- From $20 USD / hour
Added 2 mins ago
CE
Teacher - 2's & 3's
Cadence Education
Fredericksburg, VA
- $17 to $19 USD / hour
Child Development Associate (CDA) or college degree in Early Childhood, Child Development or related preferred
Added 2 mins ago
AD
Warehouse Associate - Part Time
AmerisourceBergen Drug Corporation
Buford, GA
- Part-time
Added 2 mins ago
Occupational Therapy Assistant
Veterans Affairs, Veterans Health Administration
Fredericksburg, VA

Walgreens

Pharmacy Customer Service Associate

FORT WORTH, TX, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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