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Added 2 mins ago
Security and Compliance Manager
Endex
New York City, NY · Los Angeles, CA · Denver, CO · Austin, TX · San Francisco, CA · Chicago, IL
As a Security and Compliance Manager at Endex, you'll own our security assurance and compliance program: controls, audit readiness, customer diligence and remediation tracking. You'll…
Added 11 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Fargo, ND
As a Product Manager, you get to own the strategic development and innovation of digital learning experiences within your market. Performing within a product operating model, you will serve…
Added 11 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Fargo, ND
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 11 mins ago
Sr Program Manager, Higher Ed Disciplines
Cengage Group
Fargo, ND
We are looking for an accomplished and dedicated Sr. Program Manager to join our team. Cengage is accelerating how we bring new innovations and capabilities to our Higher Education…
Added 11 mins ago
Sr Learning Manager
Cengage Group
Fargo, ND
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…
Added 11 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Bismarck, ND
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
Added 11 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Bismarck, ND
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 11 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
In this role, you will be working across multiple engineering teams to drive the delivery of our digital products focused on helping people live healthier lives. As a Technical Delivery…
Added 11 mins ago
Assistant General Manager
Chipotle Mexican Grill
Fargo, ND
Ensure digital orders are delivered accurately and on time
Added 11 mins ago
Manager, Enterprise Communications & Channels
Amentum
Bismarck, ND
The Manager supports the execution of enterprise communication plans, content and governance strategies, employee engagement campaigns, leadership events, and organizational change…
Added 11 mins ago
DC
Sr. Project Manager - Digital / IT (SDLC Methodologies, Life Science)
Danaher Corporation
Fargo, ND
- $95,000 to $130,000 USD / year
The Senior Project Manager is responsible for the success of large strategic projects. As needed, they may also provide management for a small program and will be responsible for planning,…
Added 11 mins ago
Manager, Field Sales
Wolters Kluwer
Bismarck, ND
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 13 mins ago
S
Executive Office Manager
Stanford
Stanford, CA
- $44.84 to $65.44 USD / hour
The Executive Office Manager is a key role supporting senior leadership of the Digital Economy Lab. This position will provide complex and diversified administrative support with minimal…
Added 14 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Minden, NV
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 14 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Carson City, NV
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
Added 14 mins ago
Manager, Enterprise Communications & Channels
Amentum
Carson City, NV
The Manager supports the execution of enterprise communication plans, content and governance strategies, employee engagement campaigns, leadership events, and organizational change…
Added 14 mins ago
Manager, Field Sales
Wolters Kluwer
Carson City, NV
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 14 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Las Vegas, NV
As a Product Manager, you get to own the strategic development and innovation of digital learning experiences within your market. Performing within a product operating model, you will serve…
Added 14 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Las Vegas, NV
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 14 mins ago
Sr Program Manager, Higher Ed Disciplines
Cengage Group
Las Vegas, NV
We are looking for an accomplished and dedicated Sr. Program Manager to join our team. Cengage is accelerating how we bring new innovations and capabilities to our Higher Education…
Added 14 mins ago
Sr Learning Manager
Cengage Group
Las Vegas, NV
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…
Added 21 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Burlington, VT
As a Product Manager, you get to own the strategic development and innovation of digital learning experiences within your market. Performing within a product operating model, you will serve…
Added 21 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Burlington, VT
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 21 mins ago
Sr Program Manager, Higher Ed Disciplines
Cengage Group
Burlington, VT
We are looking for an accomplished and dedicated Sr. Program Manager to join our team. Cengage is accelerating how we bring new innovations and capabilities to our Higher Education…
Added 21 mins ago
Sr Learning Manager
Cengage Group
Burlington, VT
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…

Walgreens

Pharmacy Customer Service Associate

MCALLEN, TX, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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