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Associate Manager, Affiliate Customer Service
Shiseido
New York, NY
As an integral part of the global S&OP team, the Associate Manager, Affiliate Customer Service, oversees affiliate operations across all brands within an assigned region, sharing account…
Added 1 min ago
Associate Triage Analyst
Proofpoint, Inc.
CO
Proofpoint’s People Centric Managed Services (PCMS) is looking for an Associate Triage Analyst to support alert triage and operational checks for supported systems.
Added 1 min ago
Inventory Coordinator
Ascension
Indianapolis, IN
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Family Medicine NP / PA
Ascension
Panama City Beach, FL
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Patient Care Technician
Ascension
Panama City, FL
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Patient Care Tech Float
Ascension
Panama City, FL
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Registered Nurse Resident
Ascension
Panama City, FL
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Registered Nurse NICU
Ascension
Nashville, TN
Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Registered Nurse Operating Room
Ascension
Elk Grove Village, IL
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Registered Nurse Operating Room
Ascension
Wichita, KS
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Patient Care Technician
Ascension
Wichita, KS
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Medical Asst
Ascension
Brookfield, WI
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Registered Dietitian Bariatrics Clinic
Ascension
Nashville, TN
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Medical Assistant Lead Certified
Ascension
HENDERSON, KY
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Associate Medical Director – UnitedHealthcare Community & State (New York)
UnitedHealth Group
New York, NY
…partners, this role offers the opportunity to shape utilization management, quality improvement, provider collaboration, and population health efforts while helping ensure alignment with…
Added 1 min ago
Expeditor
Emerald Technologies
Saline, MI
A safe and inclusive work environment with team and management support
Added 2 mins ago
Associate Underwriter, West
Arch Insurance Group Inc.
United States
This position is intended for a candidate seeking growth opportunity in a dynamic organization. The Associate Underwriter will join a specific business unit, as assigned, and will receive…
Added 2 mins ago
AS
Staff Associate
ALABAMA STATE UNIVERSITY
Montgomery, AL
- $40,000 to $40,667.25 USD / year
…and Orthotics, invites applications for the position of Staff Associate. The selected applicant will provide administrative and office management duties related to the Department of…
Added 2 mins ago
SR
Work Control Planner or Sr. Work Control Planner
Savannah River Mission Completion
Aiken, SC
- $69,000 to $138,000 USD / year
…identifies hazards for input into the Assisted Hazard Analysis (AHA) program, submits work package for review/approval to routing list in accordance with established…
Added 2 mins ago
Program Management Analyst
TRIDENT SYSTEMS LLC
Sterling, VA
The Program Management Analyst (Associate Program Manager) is an entry-level program management role responsible for supporting the successful execution of one or more hardware-focused…
Added 2 mins ago
Program Management Analyst
TRIDENT SYSTEMS LLC
Fairfax, VA
The Program Management Analyst (Associate Program Manager) is an entry-level program management role responsible for supporting the successful execution of one or more hardware-focused…
Added 2 mins ago
Coordinator for Student Life
Berklee College of Music, Incorporated
United States
Program & Event Management: Proven ability to coordinate student programs, facilitate workshops, and manage logistics for campus events.
Added 2 mins ago
FF
Deli Clerk II (Full-Time)
Festival Foods
Green Bay, WI
- Full-time
…including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches,…
Added 2 mins ago
SO
Environmental Manager 15 - Permitting and Technical Services Section Supervisor
State of Michigan
Lansing, MI
- $49.01 to $73.92 USD / hour
Manages the implementation of the Geological Resources Management Division (GRMD) central office programs for oil and gas, mineral wells, and mining. Oversees Section supervisory,…
Added 2 mins ago
Senior Associate, Expeditor
L3Harris Technologies
Montgomery, AL · Sacramento, CA · Hartford, CT · Melbourne, FL · Little Rock, AR
Job Title: Senior Associate, Supply Chain Management/Expeditor (Remote)

Walgreens

Pharmacy Customer Service Associate

SHERMAN, TX, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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