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Operational Excellence Manager
North American Stamping Group
Portland, TN
…sustainable operational excellence management approach through development and day to day management of divisional operational excellence leaders. Leads sustainable continuous improvement…
Added 4 mins ago
EDUCATION TECH SUPERVISOR NF4
U.S. Marine Corps
Marine Corps Air Station - Yuma, AZ
Added 4 mins ago
RV Resort Manager
Sun Communities
Buckeye, AZ
Ensures guests & residents receive the highest levels of service consistent with Sun’s Customer Service philosophy (Essential)
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Program Manager Data Center Operations
Amazon
Avondale, AZ
Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs in Data Center…
Added 4 mins ago
Telepharmacy Technician- (Onsite - 17304 - Peoria, AZ) - FT
CVS Health
Peoria, AZ
As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location. Telepharmacy…
Added 4 mins ago
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General Manager 4 - Food
Sodexo
GILBERT, AZ
- $74,290 to $96,140 USD / year
In this leadership role, you will oversee daily food service operations, ensuring exceptional quality, efficiency, and customer satisfaction. You’ll guide and develop your team while…
Added 4 mins ago
Life Services Operations Support Processor
Bank of America
Chandler, AZ
…management business. Key responsibilities include providing quality service and effective and efficient operations support for internal business partners and/or external clients. Job…
Added 4 mins ago
Senior RN Clinical Stroke Program Manager
Banner Health
Mesa, AZ
This position promotes and provides optimal care of patients through leadership, coordination and development of processes related to stroke care. This RN role is the center of the stroke…
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Field Sales Manager
Arrow Electronics
Tempe, AZ
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
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Sr. Manager, Healthcare Providers West , Healthcare Providers West
Amazon
Tempe, AZ
…high-performance culture that balances accountability with career development. Coach your team on provider industry challenges and how to address them in support of meeting your customer…
Added 5 mins ago
Workforce Logistics & Analytics Manager
ABM Industries
Tempe, AZ
The Onboarding Logistics & Analytics Manager is responsible for managing the operational infrastructure, data, systems, and logistics that support a seamless employee onboarding and…
Added 5 mins ago
Product Manager - Technical
Intermountain Health
Phoenix, AZ
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 5 mins ago
Assistant Property Manager
CBRE
Phoenix, AZ
As a CBRE Assistant Property Manager, you will support the higher staff in leading all aspects of a single property or portfolio of commercial properties including marketing, operations,…
Added 5 mins ago
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Regional Maintenance Manager
CBRE
Phoenix, AZ
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 5 mins ago
Buyer I or II
Intermountain Health
Phoenix, AZ
Works directly with assigned service lines, suppliers and product categories to provide world class purchasing service and solve problems related to the procure to pay process. Responsible…
Added 7 mins ago
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Service Production Supervisor
Rivian
Northbrook, IL
- $83,500 to $110,670 USD / year
Directly oversees service workflows and technician development, including but not limited to the RIV EXCEL process, establishing a cascade of accountability that ensures operational goals…
Added 9 mins ago
KM
Senior Clinical Documentation Specialist Auditor - Clinical Doc Integrity - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medicine of USC
Los Angeles, CA, CA
- $66.56 to $109.82 USD / hour
- Full-time
Support and collaborate with Clinical Documentation Improvement Manager – Educator and Auditor, CDS Manager and CDS Director with planning, development and execution of audits, root cause…
Added 11 mins ago
Human Resources Manager
Bethany College
Lindsborg, KS
Reports to: Vice President of Operations and Chief of Staff
Added 16 mins ago
US
Manager Field Ops
United Site Services
ANTIOCH, CA
- $98,450 to $147,620 USD / year
Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers
Added 18 mins ago
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Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
Collaborate with product, engineering, security, data, operations, and business teams to translate architectural requirements into prioritized development initiatives and release plans.
Added 25 mins ago
Certified Surgical Technician (CST) - Inpatient Surgery (OR) - St. Vincent Medical Center
Bon Secours Mercy Health Inc
Toledo, OH
…Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain,…
Added 25 mins ago
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Part Time Bridal Sales
David's Bridal
Richmond, VA
- $12 to $17 USD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 25 mins ago
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Part Time Bridal Sales
David's Bridal
Scottsdale, AZ
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 28 mins ago
Manager Payroll
CONA Services
Charlotte, NC
The Manager, Payroll leads assigned payroll operations and provides direct leadership for four Payroll Analyst I teammates to ensure accurate, timely, controlled, and compliant payroll…
Added 28 mins ago
Sr Manager Payroll
CONA Services
Charlotte, NC
The Sr. Payroll Manager leads payroll governance, operational readiness, controls oversight, testing strategy, complex escalation management, payroll tax partnership, and process…

Walgreens

Pharmacy Customer Service Associate

FERNDALE, WA, United States

$18.13 to $21.5 USD / hour

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Job details

Pay: $18.13 to $21.5 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $18.13 - $21.5 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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