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Director, External Manufacturing
J&J Family of Companies
Titusville, NJ
Leads pharmaceutical manufacturing operations across the regional external manufacturing network, translating deep site-based operational experience into reliable medicine supply and…
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Program Management Advisor/Clinical Program Advisor - Express Scripts (Supply Chain)
The Cigna Group
Morris Plains, NJ
Express Scripts, a leading pharmacy benefit manager with the nation's largest mail order-pharmacy operations, assists its customers to moderate the cost and enhance the quality of…
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Sr. Strategic Sourcing Manager, Agencies & Marketing Excellence
Mondelez International
East Hanover, NJ
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Scientist
Mondelez International
East Hanover, NJ
With the support and guidance of a manager, you will organize and execute projects in line with RDQ, marketing and manufacturing requirements, effectively communicating status and risks.…
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Transaction Management Ops Analyst - BPRO Financial Transaction Review
Bank of America
Pennington, NJ
…trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and…
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Program Manager, Card Manufacturing and Personalization
Fiserv
Berkeley Heights, NJ
What does a successful Program Manager, Card Manufacturing and Personalization do at Fiserv?
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TI
Internship, Program Manager, North America Service Field Management (Winter/Spri
Tesla, Inc.
Old Bridge, NJ
- $20 to $29 USD / hour
As Tesla continues to grow and expand globally, we are seeking a detail-oriented and organized Program Manager to support the development and implementation of service initiatives within…
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Operation Supervisor
CVS Health
Marlton, NJ
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy…
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EVS/Housekeeping Manager - Mid-Shift - Red Bank, NJ
Compass Group, North America
Red Bank, NJ
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
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O
Intimissimi Store Manager at its Willowbrook, NJ - IX87 location
ONIVERSE
Wayne, NJ
- $50,000 to $55,000 USD / year
The Store Manager is a people and business-oriented profile, which is the key reference point for the store team and will be responsible for overseeing the efficient operations of the…
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Manager - QA Investigation and CAPA
Bristol Myers Squibb
Summit, NJ
Acts as Subject Matter Expert of the root cause analysis and investigations process and provides guidance/ coaching to less experienced staff with atypical events during day-to-day…
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VI
Human Resources Business Partner
Veeco Instruments Inc.
Somerset, NJ
- $15.92 USD / hour
…markets. As an HR Business Partner, you will resolve employee and manager needs, coordinate timely follow-through on employee relations matters, and keep people programs moving across both…
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Strategic Initiative (SI) Program Manager (E6201)
Institute of Electrical and Electronics Engineers
Piscataway, NJ
The SI Program Manager is the dedicated process owner and coordination point for Strategic Initiative ideas moving through IEEE's investment pathways and stage-gate process. As ideas enter…
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Associate Manager, Operations Program Management
L3Harris
Clifton, NJ
Job Title: Associate Manager, Operations Program Management
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BM
Pharmaceutical Development Technician, Clinical Supply Planning & Operations
Bristol Myers Squibb
New Brunswick, NJ
- $42.04 USD / hour
…Inquires for further information should be directed to the hiring…
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Senior Manager, Portfolio Governance & Strategy - USA
J&J Family of Companies
New Brunswick, NJ
The Senior Manager, Portfolio Governance & Strategy Leader leads the Strategic Portfolio Management capability across MedTech Supply Chain Digital, ensuring alignment among business…
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ES
Assistant Store Manager
Extra Space Storage
Toms River, NJ
- $17 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
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BD
Optical Manager- Licensed
Boscov's Department Store, LLC
Toms River, NJ
- $29.5 USD / hour
…its stores and online. We are looking for a Licensed Optical Manager to join our Optical…
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BD
Optical Associate- Licensed- PT
Boscov's Department Store, LLC
Toms River, NJ
- $29.5 USD / hour
Support daily store operations by assisting the Optical Manager with opening and closing procedures, cash reconciliation, and maintaining accurate point-of-sale transactions.
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Senior Financial Analyst, Global Process Owner - Record to Report
E.R. Squibb & Sons,L.L.C.
Tampa, FL
The Senior Financial Analyst, Record to Report Global Process Owner (GPO), will support the continuous improvement, governance, and evolution of BMS’s global Record to Report (R2R)…
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Senior Financial Analyst, Global Process Owner - Record to Report
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
The Senior Financial Analyst, Record to Report Global Process Owner (GPO), will support the continuous improvement, governance, and evolution of BMS’s global Record to Report (R2R)…
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Associate Director, Commercial AI Product Owner
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
…solutions. With a strong understanding of context engineering and ML operations, the right candidate acts as a cross-functional team player who helps boost the AI product to a new level of…
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Marketing Planning Manager - Deposits
TD Bank
Mount Laurel, NJ
The Marketing Planning Manager is accountable for independently developing, implementing and leading cross-functional strategy planning to support moderately complex Marketing portfolios.…
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Workout Officer II (US) Small Business and Commercial
TD Bank
Mount Laurel, NJ
Mt Laurel - Operations Center Bldg 1 - 9000 Atrium Way, Mount Laurel, New Jersey
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EU
Manager- Maintenance
Europastry USA
New Brunswick, NJ
- $130,000 to $150,000 USD / year
Direct the preventative maintenance process to optimize production operations for maximum efficiency and productivity.

Walgreens

Pharmacy Customer Service Associate

TIMONIUM, MD, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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