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Added 1 min ago
Global Quality Manager Cloud + Semicon - Road Logistics
Kuehne+Nagel
East Point, GA
As the Global Quality Manager, Cloud+Semicon Road, you will lead the practical deployment and execution of Cloud+Semicon quality requirements across global Road Logistics, with a particular…
Added 1 min ago
T
Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Durham, NC
- $37 to $40.86 USD / hour
Engagement Manager (Client Transition Manager) | 100 % Remote (EST)*MUST HAVE experience in Pharmaceuticals or Life sciences* Position SummaryThe Engagement Manager serves as the primary…
Added 2 mins ago
Buyer/Replenishment
Sonepar
Brockton, MA
Purchase stock and assigned non-stock material in an economic and timely fashion to maximize customer service. Follow up through expediting and close-out of initiated purchase orders.
Added 2 mins ago
Assistant Manager - Kitchen - #355
Sheetz, Inc
WALKERTOWN, NC
Looking for leadership experience? You’ll get it, with the chance to manage the entire food service program, including: inventory, preparation, promotion, production, service AND sales,…
Added 3 mins ago
Security & Compliance Manager
Wafer
San Francisco, CA
We're looking for someone to own our security and compliance program. You'll work closely with engineering, operations and legal to run audits, answer customer security questions and turn…
Added 4 mins ago
Customer Reliability Engineering Manager
Phaidra
Remote, United States
You are a player-coach who leads a small team of Customer Reliability Engineers. You split your time about evenly between your own accounts and leading the team. On the account side, you…
Added 4 mins ago
Assistant Manager - Quality Assurance
Kellanova
Taloja, IN
Conduct daily GEMBA walks and regular program-effectiveness checks, using observations and data to strengthen standards and operational discipline.
Added 6 mins ago
PO
Sales Floor Supervisor - Mckinley Mall
Penney OpCo LLC
Blasdell, NY
- $23 to $28.75 USD / hour
Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly…
Added 6 mins ago
Assistant Manager Customer Experience
JCPenney
Plantation, FL
Customer Service and Sales–Models, coaches, and holds team accountable for outstanding customer service. Leads the Manager on Duty (MOD) program, observes, engages, and coaches in the…
Added 6 mins ago
Assistant Manager Customer Experience
Lucky Brand
Goodyear, AZ
Customer Service and Sales–Models, coaches, and holds team accountable for outstanding customer service. Leads the Manager on Duty (MOD) program, observes, engages, and coaches in the…
Added 8 mins ago
Dialysis Patient Care Tech
Manpower
Cleveland, OH
Calculate and program dialysis machine settings, including ultrafiltration goals, treatment times, and treatment parameters.
Added 8 mins ago
YN
Radiologic Technologist - Xray (Full-Time | Days)
Yale New Haven Health
NEW HAVEN, CT
- Full-time
Under the supervision of the Diagnostic Radiology Manager and/or Assistant Chief Technologist, the Radiologic Technologist performs a broad range of technical and professional duties using…
Added 8 mins ago
YN
Radiologic Technologist - Xray (Part-Time, 24 Hrs | Benefits Eligible)
Yale New Haven Health
NEW HAVEN, CT
- Part-time
Under the supervision of the Diagnostic Radiology Manager and/or Assistant Chief Technologist, the Radiologic Technologist performs a broad range of technical and professional duties using…
Added 8 mins ago
PET Ct Tech
Yale New Haven Health
NEW HAVEN, CT
Under the supervision of the Nuclear Medicine Manager and/or Chief Technologist, the PET/CT Technologist performs a wide variety of technical and professional duties utilizing advanced…
Added 8 mins ago
Pharmacy Intern-Children and Women's
Yale New Haven Health
NEW HAVEN, CT
Pharmacy interns are enrolled in a pharmacy degree program at an accredited school of pharmacy and participate in the delivery of pharmacy services under the supervision of a licensed…
Added 11 mins ago
SO
Administrative Assistant 1 (PCNs 07N27002, 07N27003)
State of Alaska
Anchorage, AK
- $24.15 USD / hour
Customer Service: Provides courteous, timely, and helpful assistance to internal and external customers. Works with claimants including members of the public, agency employees, other…
Added 14 mins ago
EHS Specialist
Amazon.com Services LLC
Grand Rapids, MI
Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments…
Added 14 mins ago
PC
Human Resources Specialist
Pierce County
Tacoma, WA
- $35.13 to $44.23 USD / hour
You will also serve as a key point of contact for the County’s internship program, internal customers, and external vendors. In addition, you will support hiring managers through learning…
Added 16 mins ago
US-100026577 Technician, Facility Services General Maintenance
Walmart
BEATRICE, NE
…Operating under the supervision of the local General Maintenance Manager, you'll adhere to established maintenance schedules and guidelines, conducting inspections, cleaning, and repairing…
Added 16 mins ago
Entry Level Sales Representative
Butler Ag
Kearney, NE
Develop relationships with specific customer accounts assigned to you with a planned approach set forth by your manager.
Added 16 mins ago
Retail Coverage Merchandiser
Acosta Group
OMAHA, NE
Identify, sell, and execute approved incremental display opportunities and secondary placements to expand product presence beyond the shelf, growing both client and customer volume.
Added 16 mins ago
Program Manager, Card Manufacturing and Personalization
Fiserv
Omaha, NE
What does a successful Program Manager, Card Manufacturing and Personalization do at Fiserv?
Added 16 mins ago
Principal Product Manager
Indeed
Omaha, NE
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
Added 16 mins ago
HR
Non CDL Driver - Omaha NE
Herc Rentals
Omaha, NE
- $22 to $24 USD / hour
Maintain open communication with the Branch Manager and/or central dispatch regarding delivery schedules, delays, traffic conditions, weather, and other factors
Added 16 mins ago
Staff Software Engineer - IAM
General Motors
Lincoln, NE
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Walgreens

Pharmacy Customer Service Associate

SPRINGFIELD, IL, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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