Jobs in the United States

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Lead BHT
Copa Health
Tempe, AZ
Copa Health is seeking a Lead BHT to join our dynamic healthcare team. The Lead BHT leads and supports the daily operations and activities of the assigned programs to comply with all rules,…
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Senior Analyst, Project Management
CVS Health
Washington Dc, DC
Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations.
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Project Management, Senior Associate
Amgen
Washington D.C., DC
Associate’s degree and 6 years of project coordination, technical operations, or process administration experience, in Life Sciences
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AWS Systems Engineer
Guidehouse
WASHINGTON, DC
- $130,000 to $216,000 USD / year
Collaborate with cybersecurity, infrastructure, application development, data management, and operations teams to implement technical solutions that satisfy business and compliance…
Added 1 min ago
Lead, Organic Risk Adjustment
Humana
Washington, DC
We are seeking a Lead, Organic Risk Adjustment to build, operationalize, and scale Humana's Organic Risk Adjustment (ORA) program.
Added 1 min ago
OPERATIONS MANAGER (EVS) 3rd Shift - Washington DC
Compass Group, North America
Washington, DC
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added 1 min ago
Program Security Representative (PSR) II
General Dynamics Information Technology
Washington, DC
Assist in developing and executing approved policies and procedures for safeguarding Special Access Program (SAP), Sensitive Compartmented Information (SCI) and collateral data in support…
Added 1 min ago
Program Support Technician
NuAxis Innovations
Washington, DC
We believe happy employees do amazing work, so join our team NOWWe are currently seeking a talented and motivated Program Support Technician for a Full Time position.
Added 1 min ago
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SAP Concur- Senior Solution Sales Executive, Nationals
SAP IT Business Systeme
St. Louis Park, MN
- $186,800 to $397,300 USD / year
You are an associate-level sales professional ready to build pipeline and deliver value for small and medium-sized business in our Nationals segment in SAP Concur.
Added 1 min ago
SI
SAP Concur- Senior Solution Sales Executive, Nationals
SAP IT Business Systeme
Reston, VA
- $186,600 to $397,300 USD / year
You are an associate-level sales professional ready to build pipeline and deliver value for small and medium-sized business in our Nationals segment in SAP Concur.
Added 1 min ago
Production Management Trainee - Breinigsville, PA
Military Spouse Jobs & VetJobs
United States
This program offers comprehensive technical training to prepare you for key roles in production management, ensuring you have a strong knowledge of manufacturing processes, machinery, plant…
Added 1 min ago
DIRECTOR DINING SERVICES I - Abilene, TX
Compass Group, North America
Washington, DC
Working as a Director of Dining Services , you are responsible for overseeing day-to-day operations for a dining account. You will manage and lead a team of associates. You will be…
Added 1 min ago
Program Security Representative (PSR) I
General Dynamics Information Technology
Washington, DC
Assist in developing and executing approved policies and procedures for safeguarding Special Access Program (SAP), Sensitive Compartmented Information (SCI) and collateral data in support…
Added 1 min ago
Program Security Representative (PSR) II
General Dynamics Information Technology
Washington, DC
Assist in developing and executing approved policies and procedures for safeguarding Special Access Program (SAP), Sensitive Compartmented Information (SCI) and collateral data in support…
Added 1 min ago
ASSISTANT MANAGER
GSP Transportation
Greer, SC
Oversee daily airport location operations and hold accountability for all performance outcomes; primary focus is directing the team rather than performing frontline tasks
Added 2 mins ago
Server Analyst I
Health & Human Services
Burke County, NC
…available hosting services supporting business and clinical operations, including electronic health record (EHR) systems, enterprise applications, and mission-critical…
Added 2 mins ago
Legal Assistant
MCM Midland Credit Management, Inc.
Memphis, TN
Responsible for supporting Legal and Operations teams during daily operations. This position will collaborate with a team of attorneys, paralegals, and legal assistants locally,…
Added 2 mins ago
Administrative Assistant - Lowcountry Connections Academy
Connections Academy
Summerville, SC
…Connections Academy LLC (Pearson Virtual Schools) for its educational program and services. Connections Education LLC is accredited by Cognia. LCCA…
Added 3 mins ago
Dental Hygienist (RDH) - Float
ANSANA 2 LLC
Cartersville, GA
…through TAG University, disability coverage, Employee Assistance Program, and pet…
Added 3 mins ago
REGIONAL DIRECTOR OPERATIONS - TEXAS
Compass Group
Dallas, TX
Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional…
Added 3 mins ago
E
Sales Leader
Express
Livermore, CA
- $19.5 to $26.65 USD / hour
The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.
Added 3 mins ago
Academic Program Specialist
University of South Florida
Tampa, FL
…academic administrator. This is specialized administrative work in program implementation that is performed under general supervision. The Academic Program Specialist will perform a wide…
Added 4 mins ago
Special Education Associate
Central DeWitt Community SD
De Witt, IA
The Central DeWitt Community School District is hiring for a Special Education Associate at St. Joseph Catholic School. The position is for 2 hours each morning from 8:00-10:00.
Added 4 mins ago
RC
Toddler/ Preschool Teacher
RFK Community Alliance
Lancaster, MA
- $18 to $22 USD / hour
…education, and recreation for children, including the daily operations of the…
Added 4 mins ago
Site Designer/Engineer or Senior Site Designer/Engineer - Grain Handling
Mid-States Companies
Nevada, IA
Work the trade-offs between site constraints, customer operations, code requirements, and budget, and stand behind the call you make

Walgreens

Pharmacy Customer Service Associate

EVERGREEN PARK, IL, United States

$16.4 to $20 USD / hour

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Job details

Pay: $16.4 to $20 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.4 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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