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Added 6 mins ago
Director Business Performance Finance Operations
PCI PHW Packaging Coordinators Inc.
Philadelphia, PA
The Director leads the specialist team, including the Senior Manager, NPI & Strategic Initiatives, deploys resources against enterprise priorities and partners closely with Segment Finance…
Added 11 mins ago
Team Leader, Plant Assets
Entergy
Westwego, LA
…everything we do. This position reports directly to the Plant Manager and is responsible for performance management, behavior management, professional development, and continuous…
Added 11 mins ago
Site Logistics Operations Lead
Meta
Rayville, LA
…be responsible for working closely with the unique on-site program managers in their respective partner organization supporting logistics operations. This position will possess influence on…
Added 11 mins ago
ERP Federal Financial Management Order to Cash Analyst (Sr.) - U.S. Citizenship Required
CGI Technologies and Solutions, Inc.
Lafayette, LA
…implementations across several federal government business process…
Added 11 mins ago
Patient Access Center Representative (PRN)
Houston Methodist
New Orleans, LA
…of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to…
Added 11 mins ago
Oracle PMO - Senior Manager
PwC
New Orleans, LA
As a Senior Manager Oracle PMO you will lead large-scale Oracle program management efforts, coordinating multiple projects, resources, and stakeholders to support successful delivery of…
Added 11 mins ago
RS
Senior Customer Success Manager - Mobius
Rocket Software
Baton Rouge, LA
- $83,000 to $112,050 USD / year
The Senior Customer Success Manager (CSM) is a strategic leader within the Customer Success organization who exemplifies Rocket Software's core values in every customer and employee…
Added 11 mins ago
Data, Communications, and Policy Analyst (Remote)
GovCIO
Baton Rouge, LA
Assist clients and team members with ad hoc requests including research, process improvement, and a variety of fast-moving special projects.
Added 11 mins ago
Operations Clerk
Republic Services
Baton Rouge, LA
…efficiencies and improve route design by identifying patterns and improvement…
Added 11 mins ago
Integrations Program Manager
Meta
Baton Rouge, LA
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 11 mins ago
ERP Federal Financial Management Analyst (Sr.) - U.S. Citizenship Required
CGI Technologies and Solutions, Inc.
Lafayette, LA
Develop functional specifications, process flows, business cases, and supporting documentation.
Added 12 mins ago
Assistant Store Manager/Rancocas (Westampton)
TD Bank, N.A.
Westampton, NJ
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow…
Added 14 mins ago
Pharmacy Intern - Grad
Highland Park CVS, L.L.C.
Chicago, IL
…our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the…
Added 26 mins ago
Manager - Cardiopulmonary Exercise Testing
Atrium Health Specialty Network, Inc
Charlotte, NC
The Manager of Cardiopulmonary Exercise Testing & Treatment Operations supports CPET development, standardization, equipment, and strategy across the Advocate Health Enterprise Heart and…
Added 31 mins ago
Counseling Services Coordinator (NE S 8)
University of Washington
Seattle, WA
…responsible for leading the development, coordination, and strategic improvement of college-wide programs and services supporting graduate students and postdoctoral…
Added 33 mins ago
CO
Mgr, AE Customer Account - Austin Energy
City of Austin
United States
- $110,100 to $140,900 USD / year
The RMC Customer Account Manager for Field Services will be accountable for operational performance, safety culture, resource forecasting and workforce management, process improvement, and…
Added 34 mins ago
MS
Clinical Nurse (FLEX)- Emergency Room - Mount Sinai Hospital - Full-Time Nights; EOW
Mount Sinai Health Systems
New York, NY
- Full-time
Implements process improvement strategies based on institutional, evidence-based ensure and procedures.
Added 35 mins ago
L
Full Time - Scheduling Staffing Admin - Day
Lowes
Westminster, MD
- $17 to $19.05 USD / hour
- Full-time
…Lowe’s policies and procedures. This role also assists the Store Manager and Assistant Store Manager in reviewing, scheduling and processing prospective candidates through the talent…
Added 39 mins ago
Global GTM Delivery Leader
USA-Medtronic MiniMed, Inc 1017
Virtual, GA
Promote a culture of accountability, transparency, execution excellence, and continuous improvement.
Added 39 mins ago
Vice President, Total Rewards
Travere
Remote, United States
…market data, analytics, technology and AI to improve decisions, program effectiveness and the employee…
Added 42 mins ago
Manager, Compliance Business Partner
Olympus Corporation of the Americas
Center Valley, PA
Serves as Compliance Program Manager, managing key projects and initiatives prioritized by the Sr. Director at the direction of the CCO, Americas including Compliance awareness campaigns,…
Added 42 mins ago
G
Warehouse Associate I
GAF
New Columbia, PA
- $27.03 USD / hour
Uses process improvement tools to drive continuous improvement of the plant and business processes
Added 42 mins ago
Production Planning Manager - Ship Shafting
Ellwood National Forge
Irvine, PA
Added 42 mins ago
GL
Regulatory Affairs Manager, CMC mRNA Vx Development Products
GlaxoSmithKline LLC
Upper Providence, PA
- $113,850 to $189,750 USD / year
…more about GSK and R&D: Our approach to R&D Regulatory Affairs Manager, CMC mRNA Vx Development Products As a Regulatory Affairs Manager in Chemistry, Manufacturing, and Controls (CMC) for…
Added 43 mins ago
Quality Assurance Senior Project Manager
Quality Technology Services, LLC
Berwick, PA
The Quality Assurance Senior Project Manager is primarily responsible for leading the development and implementation of project specific quality programs in alignment with the QTS Quality…

Walgreens

Pharmacy Customer Service Associate

BOCA RATON, FL, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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