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Added 1 min ago
Manager, Enterprise Communications & Channels
Amentum
Jefferson City, MO
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…
Added 2 mins ago
Aeronautical Systems Integration & Test (ASIT); Test Capability Integrator (Associate or Mid-Level)
The Boeing Company
Berkeley, MO
…- and within our team. The role will also inform BT&E Test Program Management of the status of work within the program as well as highlight potential risks, issues and…
Added 3 mins ago
Project Manager, Sponsorships & Experiential
Humana
Jefferson City, MO
Humana is a $100+ billion, Fortune 50, healthcare leader dedicated to improving the health and well-being of the people we serve. To help deliver on this mission, we are seeking a highly…
Added 4 mins ago
T
Helpdesk Specialist Senior
TEKsystems
Albuquerque, NM
- $45 to $51 USD / hour
…operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRAs Information Management & Technology Directorate (ITD) to consolidate,…
Added 4 mins ago
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Sewing Production Worker
Aerotek
Albuquerque, NM
- $17 to $18 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 4 mins ago
Nurse Practitioner - Spinal Cord Injury & Disorder (SCI/D)
Veterans Affairs, Veterans Health Administration
Albuquerque, NM
Added 4 mins ago
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Sales Lead
Acosta Group
ALBUQUERQUE, NM
- $20 USD / hour
Resolve escalated customer issues while following carrier and program guidelines
Added 4 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Santa Fe, NM
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
Added 4 mins ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Santa Fe, NM
Added 5 mins ago
EI
Editorial Project Manager
EBSCO Information Services
Jefferson City, MO
- $49,605 to $70,865 USD / year
…embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're…
Added 6 mins ago
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Oncology Late Stage Clinical Development Scientist (Non MD)
Pfizer
Jefferson City, MO
- $176,600 to $294,300 USD / year
…and execution of the clinical trial(s) within the assigned…
Added 14 mins ago
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Concrete Finisher - 56 Dollar Per Hour
Aerotek
Menlo, IA
- $56.93 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 15 mins ago
Storekeeper - Generation Tool Crib
Muscatine Power and Water
Muscatine, IA
Ability to work as part of a team, either as team leader or a member of a team.
Added 15 mins ago
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Forklift Operator (Davenport - 2nd Shift)
Aerotek
Davenport, IA
- $17 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 15 mins ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Des Moines, IA
Added 15 mins ago
PF
Senior Associate, Client Service Onboarding Manager - Pension Risk Transfer
Principal Financial Group
Des Moines, IA
- $55,800 to $87,600 USD / year
…mission, integrity, and customer focus have made us a trusted leader for more than 140…
Added 20 mins ago
Inside Sales Representative – Key Partnerships
Safe Haven Security Services, LLC.
Kansas City, MO
Established in 1999, Safe Haven is a leader in smart homes and security. We’ve built strong partnerships with major brands and vendors across the country, and that’s what sets us apart from…
Added 20 mins ago
Inside Sales Representative – Key Partnerships
Safe Haven Security Services, LLC.
Kansas City, MO
Established in 1999, Safe Haven is a leader in smart homes and security. We’ve built strong partnerships with major brands and vendors across the country, and that’s what sets us apart from…
Added 21 mins ago
Shift Leader (P1-1361785-7)
Panda Restaurant Group
Fort Worth, TX
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with…
Added 26 mins ago
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Sales Lead
Acosta Group
CHADBOURN, NC
- $20 USD / hour
Resolve escalated customer issues while following carrier and program guidelines
Added 26 mins ago
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Excavator Operator
Aerotek
Mount Holly, NC
- $25 to $28 USD / hour
Added 26 mins ago
Phlebootmist
Labcorp
Fuquay Varina, NC
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make…
Added 26 mins ago
A
Machine Operator- Start ASAP!!
Aerotek
Marion, NC
- $17.5 to $21.13 USD / hour
The organization supports your growth and personal life with tuition reimbursement, educational assistance programs, paid parental leave, and an Employee Assistance Program.
Added 27 mins ago
Phlebotomy
Labcorp
Elizabeth City, NC
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make…
Added 27 mins ago
Physician (Chief of Rheumatology)
Veterans Affairs, Veterans Health Administration
Salisbury, NC

Walgreens

Pharmacy Customer Service Associate

CANOGA PARK, CA, United States

$19.47 to $24 USD / hour

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Job details

Pay: $19.47 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $19.47 - $24 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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