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Site Manager
MAU
Augusta, GA
…indicators are achieved. Further, to supervise all contingent MAU associate HR functions with a focus on facility on-boarding, payroll, performance counseling, and attendance tracking to…
Added 1 min ago
SAFETY COORDINATOR
Compass Group
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Supports efforts of company operations to assure continued attention to safety success.
Added 1 min ago
DISTRICT EXECUTIVE CHEF - AMEX Centurion Lounges
Compass Group
Las Vegas, NV
We are seeking a highly accomplished District Executive Chef to support the culinary operations of multiple VIP AMEX Centurion Lounges across a designated region.
Added 1 min ago
TR
Part Time Inventory Operations Shopkeeper (Stock Associate) - Brentwood
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- $19.51 to $22.29 USD / hour
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Added 2 mins ago
Ops Supervisor - Hub
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In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
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Ops Supervisor - Hub-1
Federal Express Corporation
Kernersville, NC
In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
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VF
Senior Branch Member Account Specialist - Muhlenberg, PA
Visions Federal Credit Union Berks
Temple, PA
- $21 to $25.5 USD / hour
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Security Officer Site Supervisor
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Archbald, PA
- $23 USD / hour
The Security Site Supervisor is responsible for overseeing the security operations at a designated location. This role involves ensuring a safe and secure environment for visitors and…
Added 2 mins ago
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Associate Director, Group Lead, Data Management Reporting and Analytics
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- $111,900 to $207,400 USD / year
Understanding of the drug development process and data operations required for the reporting of clinical trial data
Added 3 mins ago
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Retail Front End Supervisor - Full-Time
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Easton, PA
- $14 to $16 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
Added 3 mins ago
B
Retail Stocking Team Supervisor - Full-Time
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Easton, PA
- $14 to $16 USD / hour
- Full-time
…Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and…
Added 3 mins ago
Leader Development Program Associate
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Added 3 mins ago
BB
Cleaning Associate
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- $18.54 USD / hour
…agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions…
Added 3 mins ago
Medical Assistant - JRMC/Outpatient - Internal Medicine - FT
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…with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized…
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Sr. Specialist, Pharmacovigilance
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…engineers, pharmacists, customer service veterans, developers, program strategists and more - all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of…
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Assistant Store Manager
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The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
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Associate Director - Medical Content Capabilities
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United States
…capability-based delivery of medical content at enterprise scale. The Associate Director (AD), Content Ecosystems – Medical Content Capabilities, serves as the primary business and system…
Added 6 mins ago
Office Coordinator II - Mental Health 153
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The Office Coordinator II plans and organizes a variety of administrative and financial operations functions to support business operations.
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Branch Operations Lead - US 441 and CR 25 (New Build) - Lady Lake, FL
JPMC page
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You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
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Branch Operations Lead, New Build Bartow Branch, Bartow, FL
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You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
Added 7 mins ago
Sr. Benefits Associate
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Added 8 mins ago
Complex Director of Sales
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Verifies that each hotel implements a seamless turnover from sales to operations.
Added 8 mins ago
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Executive Director, Institutional Research
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- $80,000 USD / year
…conducts annual evaluations of direct reports. Oversees daily operations to ensure effective and timely completion of institutional research, reporting, and assessment…
Added 9 mins ago
Sr. Benefits Associate
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The Sr. Benefits Associate supports the administration of Hyundai Capital America's Total Rewards programs, including employee benefits, wellness, retirement, and the Employee Vehicle…
Added 10 mins ago
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Clinical Research Assistant Division of Emergency Medicine Part Time
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Philadelphia, PA
- $21.05 to $26.35 USD / hour
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Under the supervision of the Program Manager and the Associate Director of Research Operations, the research assistant responsibilities include coordinating clinical research activities…

Walgreens

Pharmacy Customer Service Associate

GRANITE CITY, IL, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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