Jobs in the United States

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Payroll Manager
University of Washington
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Housing & Food Services has an outstanding opportunity for a Payroll Manager for Business and Finance Services to join their team.
Added 3 mins ago
Commercial Sales Manager
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Added 6 mins ago
Project Specialist Stf - E4
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Added 8 mins ago
SF
Manager of Automotive & Equipment Maintenance
San Francisco Bay Area Rapid Transit District (BART)
Oakland, CA
- $75.19 to $91.39 USD / hour
…Non-Revenue Vehicle Maintenance Division, overseeing personnel and operations responsible for the maintenance, repair, and modification of the District’s fleet cars, heavy-duty maintenance…
Added 8 mins ago
SC
Sales Coordinator
Sun Communities
Highland, MI
- $15 to $16 USD / hour
…community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews…
Added 9 mins ago
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Sales Coordinator
Sun Communities
Muskegon, MI
- $15 to $16 USD / hour
…community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews…
Added 9 mins ago
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Design Release Engineer - Exhaust & Boosting
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· Establish and release designs/components to meet program performance and timing requirements, conform to best practices and implements design changes as required.
Added 9 mins ago
Manufacturing Engineer - Press & Automation
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…the press and automation systems that support our stamping operations. In this role, you will work on innovative manufacturing solutions that improve safety, quality, throughput, and…
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Senior Marketing Manager – GMC Trucks and Full-Size SUVs
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Added 9 mins ago
HR Technology Project Manager
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…to support HR technology initiatives and business-as-usual operations. This role will bring structure, momentum, and transparency to a portfolio of projects and operational work while…
Added 9 mins ago
Senior Manager, Fulfillment and Logistics Operations, Ford Energy
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The Senior Manager, Fulfillment & Logistics Operations is a senior leadership role accountable for the end-to-end fulfillment, logistics, and parts supply performance of the Project…
Added 9 mins ago
Surgical Specialties #3 Advanced Practice Provider Manager
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The Surgical Specialties #3 Advanced Practice Provider (APP) Manager is responsible for the direct managerial oversight of a clinical advanced practice provider (APP) team to include…
Added 9 mins ago
Clinical Pharmacist Generalist (Lead and PIC) - Troy Center for Specialty Care
University of Michigan
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…clinical pharmacist, generalist within the specialty pharmacy program. This position reports directly to the Pharmacy Manager - Specialty Clinical Services. This position will work a hybrid…
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Added 9 mins ago
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Rare Disease Key Account Manager - Neurology - Great Plains
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Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Central Michigan
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Account Manager/Specialty Account Manager- Rare Disease - KRYSTEXXA
Added 16 mins ago
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Health Case Manager #1615 - CHANT - Health & Social Services Division
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Added 19 mins ago
Manager, Talent Operations
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Added 19 mins ago
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…regarding patient assessment and patient care and participate in program development and quality improvement initiatives. In their role. Case Managers, by applying guidelines and…
Added 19 mins ago
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Added 25 mins ago
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Furniture Gallery Captain, Columbia Furniture, Full Time
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Walgreens

Pharmacy Customer Service Associate

REIDSVILLE, NC, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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