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Added 1 min ago
Ambulatory Care RN Infectious Disease
Greater Baden Medical Services, Inc.
Brandywine, MD
Oversees laboratory services, including review of quality control, oversight of inventory and record keeping. Ensures that supplies are stored properly. Supervises specimen collection…
Added 4 mins ago
General Manager
InCharge Energy
Richmond, VA
…strong leadership at every level. We're looking for a General Manager to lead the day-to-day sales and revenue generation of our Sales & Service office. This is a strategic leadership role…
Added 5 mins ago
Inbound Logistics Specialist
Lab Alley
Austin, TX
…operations machine. This role is essential for ensuring our inventory arrives safely, accurately, and on schedule, directly supporting our commitment to providing the easiest online…
Added 7 mins ago
Integrated Business Planning Manager
SCN BestCo
Mooresville, NC
The Integrated Business Planning Manager is responsible for connecting Demand Planning, Supply Planning, Manufacturing, and Commercial teams into a single integrated planning process. This…
Added 8 mins ago
Assistant Club Manager
BJ's Wholesale Club, Inc.
Columbia, MD
Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance,…
Added 13 mins ago
Maintenance Lead - Weekdays
UTZ Brands, Inc
HANOVER, PA
Maintain a controlled inventory of parts, tools, and supplies to ensure the Maintenance team has everything they need to perform repairs and maintenance efficiently.
Added 16 mins ago
Inventory Control Lead
Creative Realities Inc
Louisville, KY
As the Inventory Control Lead at Creative Realities, Inc., you will own the accuracy and integrity of our inventory records in NetSuite across the U.S. and Canada, covering every warehouse,…
Added 16 mins ago
General Manager
Dukin
Commerce, GA
· Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
Added 17 mins ago
Business Systems Analyst IV
General Atomics
Poway, CA
This position will report to the Manager – Payroll & Administration and, under limited guidance, will be responsible for the duties below.
Added 17 mins ago
Manager, Rehabilitation Services, Outpatient Pediatrics
Kaiser Permanente
Roseville, CA
…optimizing and streamlining processes of stocking shelves, taking inventory, ordering supplies, and cleaning equipment to enhance efficiency and cost-effectiveness; analyzing performance…
Added 17 mins ago
S
Operations Manager
Saint-Gobain
FREMONT, CA
- $177,000 USD / year
The Operations Manager will establish operating priorities, strengthen equipment reliability, manage staffing and capacity, control departmental budgets, and advance continuous-improvement…
Added 18 mins ago
R
Piercing Studio Nurse
Rowan
Meridian, ID
- $30 to $55 USD / hour
Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly…
Added 20 mins ago
Zone Lead - PT
At Home
Cypress, TX
The ZL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate…
Added 20 mins ago
Construction Project Manager - Design-Build (Minneapolis, MN)
Burns & McDonnell
Minneapolis/St Paul, MN
Develop and oversee materials receiving and management process, including inventory control, receipt of goods, storage, and transportation as required.
Added 20 mins ago
VI
Site Logistics Manager
Vanderlande Industries Inc
Remote, United States
- $103,500 to $115,000 USD / year
The Logistics Manager is responsible for overseeing warehouse operations, inventory accuracy, material flow, and on-site logistics across Vanderlande projects.
Added 21 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Huntington, WV
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 21 mins ago
Pharmacy Technician
Washington CVS Pharmacy, L.L.C
Kent, WA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 21 mins ago
Pharmacy Technician
Vermont CVS Pharmacy, L.L.C.
Morrisville, VT
…necessary requirements, duties may be restricted by the Pharmacy…
Added 21 mins ago
Pharmacy Technician
Virginia CVS Pharmacy, L.L.C.
Chesterfield, VA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 22 mins ago
Pharmacy Technician
Pennsylvania CVS Pharmacy, L.L.C.
Warren, PA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 22 mins ago
Pharmacy Technician
Oregon CVS Pharmacy, L.L.C.
Grants Pass, OR
…necessary requirements, duties may be restricted by the Pharmacy…
Added 22 mins ago
CR
District Support Pharmacist Part Time
CVS Rx Services, Inc.
Saint Clairsville, OH
- Part-time
…pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you…
Added 22 mins ago
CR
District Support Pharmacist Part Time
CVS Rx Services, Inc.
Lima, OH
- Part-time
…pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you…
Added 22 mins ago
Pharmacy Technician
Ohio CVS Stores, L.L.C.
Dennison, OH
…necessary requirements, duties may be restricted by the Pharmacy…
Added 22 mins ago
Pharmacy Technician
CVS Albany, L.L.C.
Shirley, NY
…necessary requirements, duties may be restricted by the Pharmacy…

Walgreens

Pharmacy Customer Service Associate

REIDSVILLE, NC, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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