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Added just now
Store Manager - Belmont Village
Tumi
Elmont, NY
…and long-term disability coverage, participation in a 401k program that includes company match, and many other additional voluntary benefits including Pet…
Added just now
Store Manager - World Trade Center
Tumi
NY
…and long-term disability coverage, participation in a 401k program that includes company match, and many other additional voluntary benefits including Pet…
Added 13 mins ago
Account Manager/Specialty Account Manager-KRYSTEXXA- (Rare Disease) - St. Paul, MN
Amgen
Saint Paul, MN
Account Manager/Specialty Account Manager- Rare Disease - KRYSTEXXA
Added 13 mins ago
Health Actuary Consulting Manager
Deloitte
Minneapolis, MN
…challenges across the healthcare ecosystem. As an Actuarial Manager, you will apply actuarial, strategic, and analytical experience to help clients evaluate business issues, improve…
Added 13 mins ago
Rare Disease Key Account Manager - Neurology - Great Plains
Amgen
Minneapolis, MN
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 29 mins ago
RN Case Management PRN
HCA Healthcare
Salt Lake City, UT
The Case Manager (CM) ensures high-quality, patient-centered care by managing Rehabilitative care to ensure optimum outcomes. The CM provides, coordinates, and directs care specific to the…
Added 29 mins ago
T
Global Mobility Specialist
TEKsystems
Salt Lake City, UT
- $34 to $54 USD / hour
Respond to employee and manager questions regarding global mobility processes, policies, and case status.
Added 29 mins ago
T
Global Mobility Specialist
TEKsystems
Salt Lake City, UT
- $34 to $54 USD / hour
Respond to employee and manager questions regarding global mobility processes, policies, and case status.
Added 33 mins ago
Retail Assistant Manager (Assistant Brand Experience Leader)-TRINITY VALLEY SHOPPING CENT
Bath & Body Works
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401k with company match and Associate Stock Purchase program with discount.
Added 36 mins ago
QA Tester
Steampunk
Remote, United States
CAST (Certified Associate in Software Testing)
Added 37 mins ago
Senior Tester
Steampunk
Remote, United States
CAST (Certified Associate in Software Testing)
Added 37 mins ago
Senior Tester
Steampunk
Remote, United States
CAST (Certified Associate in Software Testing)
Added 39 mins ago
TV
Retail Key Holder - Part-Time
The Vitamin Shoppe
Riverhead, NY
- Part-time
Work with integrity; act as Manager On Duty in absence of Store Manager/ Assistant Manager/Key Holder.
Added 51 mins ago
HF
Retail Stocking Manager
Harbor Freight Tools
LILBURN, GA
- $27 to $29.7 USD / hour
186570BRJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and…
Added 52 mins ago
General Manager - Optical
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Norcross, GA
As a General Manager, you’ll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day.
Added 52 mins ago
EHS Lead
Sysco
ATLANTA, GA
Escalating resistance/challenges to leadership and direct line manager to facilitate problem solving.
Added 52 mins ago
Key Account Manager - Endocrinology-Ocular (Rare Disease )- Atlanta
Amgen
Atlanta, GA
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 52 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Atlanta, GA
Amgen
Atlanta, GA
Account Manager/Specialty Account Manager, IgG4-RD
Added 52 mins ago
Rare Disease Key Account Manager - Neurology - Mid South
Amgen
Atlanta, GA
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 52 mins ago
Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Atlanta, GA
Amgen
Atlanta, GA
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…
Added 1 hour ago
IT Project Manager I
Ross Stores, Inc.
Dublin, CA
The IT Project Manager I, End User Productivity (EUP), is responsible for planning, managing, and delivering technology initiatives that enhance enterprise collaboration, video…
Added 1 hour ago
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(USA) Area Manager - Floor (Wm.Com)
Walmart
CHINO, CA
- $78,600 to $118,000 USD / year
…subject to change and may be subject to a specific plan or program…
Added 1 hour ago
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Auto Care Center Service Manager
Walmart
PLEASANTON, CA
- $24 to $37 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 hour ago
Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Burbank, CA
Amgen
Burbank, CA
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…
Added 1 hour ago
Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) -Thousand Oaks, CA
Amgen
Thousand Oaks, CA
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…

Walgreens

Pharmacy Customer Service Associate

SCOTTSDALE, AZ, United States

$16.15 to $20 USD / hour

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Job details

Pay: $16.15 to $20 USD / hour
Posting language: English
Posted: Nov 1, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.15 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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