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Shift Manager I
Dufry Careers
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Instrument & Controls Engineer
AstraZeneca
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Associate Director, NGS & Bioinformatics
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AstraZeneca is looking for an Associate Director to join the NGS & Bioinformatics group within Cell Therapy Translational and Safety Sciences (CT-TSS). In this role, you will provide…
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Strong program management skills with experience establishing workstreams, operating cadences, milestones, decision rights, risk management, and executive reporting. Ability to document…
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Human Resources Coordinator
Gridworks
Albuquerque, NM
Enter new hire information into HR, payroll, and project management systems with a high degree of accuracy.
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Clinical Staff & Office Manager
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Calabasas, CA
Track and maintain associate licenses and certifications
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LC
PT Sales Associate
LOVESAC COMPANY
Leawood, KS
- $15 to $17.25 USD / hour
As a Lovesac Sales Associate, you are energized by connecting with customers, delivering remark able results, and helping people design products that fit their lifestyle and space. You’re…
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Occupational Health Nurse - Onsite
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Wayne, MI · Wayne
Vehicle discount program for employees and family members, and management leases
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PHARMACY/CERTIFIED TECH
The Kroger Co.
Las Vegas, NV
…code regulations; identify unsafe conditions and notify store…
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NSUGS0519 - Term Instructor for CMET/ARD in the Department of Engineering Technology
Norfolk State University
Norfolk, VA
Teach undergraduate courses in construction management engineering technology: including surveying; engineering mechanics (statics, strength of materials); structures analysis; soil…
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STORE/NIGHT CLERK
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Grants, NM
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Added 2 mins ago
PP
Sr. Manager, Facilities & Security Operations
Planned Parenthood CWNY
Rochester, NY
- $84,364 to $107,806 USD / year
…all affiliate facilities across clinical, administrative, and program sites. The position oversees facility operations, maintenance, vendor and contractor management, capital projects,…
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Customer Support, Field Service Coordinator - Windsor Windows
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Site Associate, The Nest
SAFE PLACE FOR YOUTH
Inglewood, CA
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…outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing…
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Store Leader
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McMinnville, TN
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Team Lead Direct Support Professional
Anixter Center
Chicago, IL
Implements positive and proactive behavior management techniques and interventions as identified in clients’ behavior intervention plans.
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86031 Inside Sales
SBH
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The Sales Associate will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to…
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Part Time - Head Cashier - Flexible
Lowes
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Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
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MST ASM
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Identifies any associate relations concerns and takes the appropriate action as needed, handling directly where appropriate and/or escalating issues to senior management or HR
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Full Time - Loader/Cart Associate - Opening
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Benton Harbor, MI
- Full-time
Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
Added 4 mins ago
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Full Time - Head Cashier - Day
Lowes
Newport News, VA
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Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Added 4 mins ago
Assistant Director of Nursing | ADON | RN | INTERIM
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Dekalb, IL
As an INTERIM Director of Nursing | DON | RN, you will be responsible for the administration and management of Nursing Services to residents in accordance with orders of the physicians and…
Added 4 mins ago
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Program Coordinator
Children of America
Smithtown, NY
- $22 to $24 USD / hour
Job Purpose - Program Coordinator: The Program Coordinator at COA plays a vital role in supporting the school's day-to-day activities. This position involves overseeing classroom…
Added 4 mins ago
PAM RN PRN Unit Based Tier IV - Adult Psych
University of Maryland Medical System
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2. Associate’s degree required. BSN preferred.
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Senior Engineer - Data Engineering
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Walgreens

Pharmacy Customer Service Associate

MOUND, MN, United States

$16 to $20 USD / hour

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Oct 30, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

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More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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