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Added just now
Senior Manager, Software Development
CVS Health
Remote, United States
…transformation already delivering results. We have modernized critical systems and shipped AI features that providers use. This role offers the opportunity to develop a strong engineering…
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AI Native Data and Knowledge Architect - Senior Manager
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Technical Manager - Healthcare Claims Systems
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- $71,000 to $112,500 USD / year
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Fleet Zone Manager, San Francisco Market Area
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Fleet Parts & Service Zone Manager is Ford Pro/Ford Customer Service Division corporate representative to large commercial and government fleet customers for all things Ford parts and…
Added 1 min ago
Manager Trainee in Training
84 Lumber Company
Winchester, KY
…your own career path. Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first promotion within six…
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Manager Trainee in Training - Amarillo, TX
84 Lumber Company
Amarillo, TX
…your own career path. Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first promotion within six…
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Data Center Project Coordinator
TEKsystems
Boardman, OR
- $30 to $35 USD / hour
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Added 7 mins ago
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Demand Planning Manager
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- $67.31 to $69.72 USD / hour
DescriptionJOB SUMMARYThe Demand Planning Manager manages demand planning activities and supports the Integrated Business Planning (IBP) process to develop reliable, data-driven demand…
Added 10 mins ago
Senior Information Systems Security Engineer - Security Control Assessor (SCA)
Peraton
Quantico, VA
Peraton is seeking an Information Systems Security Engineer (ISSE) – Security Control Assessors (SCA) to support an established federal enterprise cybersecurity program. The team will…
Added 10 mins ago
Senior Information Systems Security Engineer - Security Control Assessor (SCA)
Peraton
Washington, DC
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Added 12 mins ago
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Manager, Legal Operations - Chicago, IL
Military Spouse Jobs & VetJobs
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- $100,000 to $120,000 USD / year
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Added 12 mins ago
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Project Controls Manager
Actalent
Hillsboro, OR
- $60.1 to $86.54 USD / hour
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Added 13 mins ago
Senior Manager, Software Development
CVS Health
Remote, United States
…transformation already delivering results. We have modernized critical systems and shipped AI features that providers use. This role offers the opportunity to develop a strong engineering…
Added 13 mins ago
Business Application Consulting - Program Risk & Quality Manager
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What You Must Have
Added 13 mins ago
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Oracle HRIS Senior Analyst
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Added 13 mins ago
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Safety and Occupational Health Manager
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Washington, DC

Walgreens

Pharmacy Customer Service Assoc. Cert

MUNFORD, TN, United States

$16 to $20 USD / hour

Apply on jobs.walgreens.com About employer

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Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 14, 2026

Original job description

Job Objectives

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Job Responsibilities/Tasks Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

Apply on jobs.walgreens.com About employer

More about this job

Skills

Customer service
Customer experience
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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Work requirements

Jobs in the United States