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Client Support Representative - Spanish Speaker
Animal Care Centers of NYC
The Bronx, NY
- $21 USD / hour
Minimum 1 year of customer service experience, preferably in a contact center or client-support role required.
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Mechanical Product Design Engineer
Eaton Corporation
Orchard Park, NY
…over time. You will report to the Design Services Engineering Manager and collaborate closely with Design Engineers, Product Design Managers, and cross-functional…
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Registered Nurse - Supervisory Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Bronx, NY
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Sr. Program Manager, Field Service Utilization & Productivity
Rivian Automotive, LLC
BROOKLYN, NY
…turn, and handoffs must happen without avoidable waiting.As Sr. Program Manager, Field Service Utilization & Productivity, you will build the tools, standards, and operating processes that…
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Health Services Manager
Action for a Better Community, Inc.
Rochester, NY
Under the direction of the Vice President for Early Childhood Services, the Health Services Manager is responsible for managing comprehensive health and nutrition services that promote the…
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Municipal & Community Relations Manager
Avangrid Service Co
ROCHESTER, NY
Municipal & Community Relations Manager Reports to: Regional Mgr - Municipal Community Business Relations Location: Rochester, NY Work Type: Office, 5 Days The salary range for this…
Added 1 min ago
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Senior Manager - Application Security Research
American Express
New York, NY
- $123,000 to $215,250 USD / year
At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional…
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Program Manager II, Pickup and Return Points (PARP)
Amazon
New York, NY
Our team is dedicated to creating a delivery experience that delights customers while providing a value add service to our business partners. We are seeking a seasoned Program Manager for…
Added 1 min ago
Executive Director, Education Administration - Graduate School
Weill Cornell Medical College
New York, NY
Oversees the Education Program Manager responsible for administration, coordination, and operational support of the Graduate School's five PhD programs.
Added 1 min ago
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Patient Support Associate-Central Nursing Service-Evening Shift (37.5 Hours)
NYU Langone Medical Center
New York, NY
- $58,865.62 USD / year
In this role, the successful candidate The Patient Support Associate, under the direction and supervision of the Nurse Manager, and in cooperation with all members of the patient care…
Added 1 min ago
NL
Patient Support Associate-Central Nursing Service-Evening Shift (37.5 Hours)
NYU Langone Medical Center
New York, NY
- $58,865.62 USD / year
In this role, the successful candidate The Patient Support Associate, under the direction and supervision of the Nurse Manager, and in cooperation with all members of the patient care…
Added 1 min ago
NL
Senior Research Coordinator
NYU Langone Medical Center
New York, NY
- $70,727.81 to $85,000 USD / year
…Investigator (PI) and under the supervision of the Senior Research Manager and works closely with the Ophthalmology clinical staff to ensure patient safety, overall compliance in the…
Added 1 min ago
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Desktop Support Manager
NYU Langone Medical Center
New York, NY
- $121,792.21 to $124,678.91 USD / year
We have an exciting opportunity to join our team as a Desktop Support Manager, supporting Education, Research and Clinical desktop.
Added 1 min ago
Oliver Wyman Customer Innovation & Growth Payments Practice Associate/Engagement Manager
Marsh McLennan Inc.
NEW YORK, NY
…employees, women, family life, introverts and veterans of military service at Oliver Wyman. The applicable base salary range for this role is $190,000 to $240,000. The base pay offered will…
Added 1 min ago
Senior Quality Specialist
MTA
New York, NY
…oversight and management of the MTA ' s $64 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region ' s vast transportation…
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Rep Route Sales, Relief (Woodside, NY)
Rich Products Corporation
NEW YORK, NY
…supermarket accounts. This includes all aspects of store and customer service, product handling and transportation, merchandising, and communication. This position will be covering for…
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Advertising Account Manager
Creative Circle
NEW YORK, NY
Added 9 mins ago
General Manager
Accord Inc
Arlington, WA
Strong customer service, quality focus, leadership ability and decision making skills.
Added 11 mins ago
Med Tech 11pm-7am or 7pm - 7am
TerraBella Durham
Durham, NC
Reviews service plan to learn pertinent information about residents.
Added 15 mins ago
Lead Mechanic
Norcal Rental Group, LLC
Cresco Livermore, CA
…attribute our longevity and continued success to personalized customer service, honesty, integrity, hard work, social responsibility, cutting edge equipment solutions, and most importantly,…
Added 17 mins ago
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Senior Manager, Retail Operations
Skylight
Remote, United States
- $150,000 to $180,000 USD / year
The Senior Manager Retail Operations will lead our retail operations team and own the long-term plan for how we ship to retailers. You will manage two Retail Operations Managers, who run…
Added 17 mins ago
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National Sales Account Manager - Walmart
Skylight
Remote, United States
- $120,000 to $140,000 USD / year
As the National Sales Account Manager at Skylight, you will play a pivotal role in managing and expanding our footprint at Walmart and Sam’s Club, our top strategic partners. We are looking…
Added 17 mins ago
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Shift Lead
Walgreens
INWOOD, WV
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 17 mins ago
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Shift Lead
Walgreens
COLUMBIA, SC
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 17 mins ago
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Certified Pharmacy Technician
Walgreens
LEXINGTON, SC
- $18 to $24.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…

Walgreens

Emerging Store Manager

MIAMI SHORES, FL, United States

The current salary range for this position is $47,000 - $72,000.

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Job details

Pay: The current salary range for this position is $47,000 - $72,000.
Posting language: English
Posted: Nov 8, 2026

Original job description

Job Objectives

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Accountable for improving on overall customer service metrics.

Operations

Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
Ensures team members have a working knowledge of all computer and technology systems and software.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
Obtains and maintains valid pharmacy technician license as required by state.

Communications

Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
Assists Store Manager in planning and communicating the company and store strategy.

Basic Qualifications

Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications

Bachelor’s Degree
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $47,000 - $72,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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