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Customer Success Manager
ELLKAY, LLC
United States
As a Customer Success Manager, you’ll be the trusted advisor and advocate for our customers - ensuring they realize measurable value and success using ELLKAY’s products and services. You’ll…
Added 1 min ago
Senior Manager, Reliability Engineering & Work Management
Amgen Inc.
NC
The Senior Manager Work Order Administration CMMS Process Owner reports to the Director of the Amgen North Carolina Facilities & Engineering group.
Added 1 min ago
Manager Quality Assurance - PQA
Amgen Inc.
NC
The Manager Quality Assurance will hire, train, develop, and manage Quality Assurance professionals to successfully deliver on role to support (Good Manufacturing Practices) GMP…
Added 1 min ago
UA
HMI Project Engineer
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OH
- $65,100 to $104,160 USD / year
2-5+ years of experience in engineering, working as an Engineer with Distributed Control Systems
Added 1 min ago
UA
Global Key Account Manager & KAM Excellence Lead, ABB Robotics
USRBT ABB Robotics LLC
MI
- $142,500 to $205,000 USD / year
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Added 1 min ago
Customer Service Coordinator
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Familiarity with ERP systems (SAP Preferred) and EDI platforms.
Added 1 min ago
MC
Technical Product Manager – Enterprise Software
Motive Companies
Los Angeles, CA
- $160,000 to $195,000 USD / year
Motive Workforce is seeking a Technical Product Manager – Enterprise Software for a growing technology company developing sophisticated software for complex, mission-critical systems.
Added 2 mins ago
CO
INFORMATION TECHNOLOGY MANAGER (SEWERAGE & WATERBOARD) (CYBERSECURITY) (CLASS CODE 0178)
City of New Orleans
New Orleans, LA
- $105,126 USD / year
Added 2 mins ago
CO
INFORMATION TECHNOLOGY MANAGER (SEWERAGE & WATER BOARD) (PC SUPPORT) (CLASS CODE 0178)
City of New Orleans
New Orleans, LA
- $105,126 USD / year
Supervisory, technical, and administrative work coordinating, implementing, and managing the SWBNO end-user technology program, including desktop support, endpoint management, and…
Added 2 mins ago
CO
INFORMATION TECHNOLOGY MANAGER (SEWERAGE & WATER BOARD) (WEB) (CLASS CODE 0178)
City of New Orleans
New Orleans, LA
- $105,126 USD / year
…implementing, and managing SWBNO's web development and digital presence program. This classification is responsible for the development, security, and reliability of SWBNO's public and…
Added 3 mins ago
Associate Director, Program Management Office, Global Medical Affairs - Solid Tumor Franchise
BeOne Medicines USA, Inc.
Remote, United States
The Associate Director, Global Medical Affairs Program Management Office (GMA PMO), will partner with the Director, GMA PMO to support the global solid tumor franchise. Serving as a…
Added 3 mins ago
MI
Construction Project Manager IV (53598)
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- $100,000 to $115,000 USD / year
The Project Manager IV leads complex, high-value design and construction projects for government facilities, overseeing all phases from planning and design through construction,…
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FY27 Intern - Digital Design Engineering Intern - Canada (16 months)
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Quality Manager
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- $80,000 to $100,000 USD / year
Adecco is seeking an experienced Quality Manager for a manufacturing company in the Laconia, NH area. This is an excellent opportunity for a quality professional to take a leadership role…
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Full-Time Sales Lead - Famous Footwear
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Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
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Clinical & Translational Research Scholars Program Manager
University of Virginia
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The Program Manager provides strategic and operational leadership for a career development program supporting early-career clinical, translational, and health researchers. The position is…
Added 3 mins ago
Senior Product Manager - Supply Chain Technology
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We are hiring for a Senior Product Manager - Supply Chain Technology to join our growing team!
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Product Manager Director
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Principal Product Manager
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Elevator Components Technical Purchasing Manager
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Senior Manager, DD&T US Government Pricing Lead
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Billing Associate Queens
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Billing Associate
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Maintain accurate billing rules and account details within internal systems
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Sr. Product Manager, Device & Portfolio Strategy
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Fort Collins, CO
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Otter Products is currently recruiting a Sr. Product Manager, Device & Portfolio Strategy to join our Product Team! This position is based at our Fort Collins, CO headquarters, working a…

Walgreens

Emerging Store Manager

RICHMOND, VA, United States

The current salary range for this position is $47,000 - $72,000.

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Job details

Pay: The current salary range for this position is $47,000 - $72,000.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Objectives

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Accountable for improving on overall customer service metrics.

Operations

Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
Ensures team members have a working knowledge of all computer and technology systems and software.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
Obtains and maintains valid pharmacy technician license as required by state.

Communications

Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
Assists Store Manager in planning and communicating the company and store strategy.

Basic Qualifications

Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications

Bachelor’s Degree
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $47,000 - $72,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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