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Manager, Risk Management - Atlanta, GA
Cortland
Atlanta, GA
As the Risk Management Manager, you'll support the day-to-day operations of the Risk Management function while strengthening the processes, reporting, and controls that support the…
Added 1 min ago
Member Service Manager - MetroWest
FAIRWINDS is an Equal Employer.
Orlando, FL
At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. As a Member Services Manager at our MetroWest branch, you’ll lead and develop a team of frontline Member…
Added 1 min ago
Director, Organizational Effectiveness
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United States
Partner with HR and business leaders to strengthen performance conversations and manager capability.
Added 1 min ago
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Chef Operator
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- $80,000 to $85,000 USD / year
…your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a…
Added 1 min ago
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CDC, Jenkintown
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- $70,000 to $75,000 USD / year
…constantly evolving our menu and testing new initiatives to improve business operations. You will effectively multitask and train your culinary team through the day-to-day shifts, to ensure…
Added 1 min ago
Branch Manager I
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As the Branch Manager of Woodforest National Bank, you will lead with an entrepreneurial mindset, acting as the business owner to ensure the branch serves as a key hub for all banking…
Added 2 mins ago
Software Technical Project Manager - Secret Clearance
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Rocket Lab is looking for a driven Software Technical Project Manager, to be based out of our HQ in Long Beach, CA. This role will work with a team of engineers on Rocket Lab’s flagship…
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Operations Superintendent
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WIN Waste Innovations is looking for an Operations Superintendent who will be responsible for the safe and efficient operation of the facility in accordance with all Company policies and…
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Program Manager - IT Service Delivery
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SAIC seeks a Program Manager to lead all aspects of IT service delivery and client relationship management for a large ITIL infrastructure services contract. The ideal candidate will have…
Added 3 mins ago
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Operations Associate (Full-Time) - Oakbrook Center
ALO
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- $15 to $21 USD / hour
- Full-time
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Added 3 mins ago
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Customer Experience & Automation Manager
HEALTHY KIDS PROGRAMS
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- $24 to $26 USD / hour
Employer-Paid Childcare for children enrolled in our program on the days you work with us
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Manager Cargo Loading & Hazmat
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- $85,000 to $125,000 USD / year
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Added 3 mins ago
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Administrative Assistant
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Assistant Manager I
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We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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District Manager
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Student Systems Finance Developer/ Programmer
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Helps business operations utilize information systems to improve efficiency.
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Student Finance Systems Programmer/Developer
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Minneapolis, MN
Helps business operations utilize information systems to improve efficiency.
Added 4 mins ago
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Catering and Service Manager
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- $65,000 USD / year
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Shift Leader Trainee
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Loan Analyst
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Field Technician II
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Territory Manager - North Texas, Oklahoma
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Walgreens

Emerging Store Manager

DARIEN, IL, United States

The current salary range for this position is $47,000 - $72,000.

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Job details

Pay: The current salary range for this position is $47,000 - $72,000.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Objectives

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Accountable for improving on overall customer service metrics.

Operations

Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
Ensures team members have a working knowledge of all computer and technology systems and software.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
Obtains and maintains valid pharmacy technician license as required by state.

Communications

Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
Assists Store Manager in planning and communicating the company and store strategy.

Basic Qualifications

Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications

Bachelor’s Degree
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $47,000 - $72,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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More about this job

Skills

Customer experience
Customer service
Coaching
Scheduling
Community engagement
Cash handling
Bookkeeping
Regulatory compliance
Performance management
Sales
Pharmacy technician
Communication skills
Leadership

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