Technical Assistant, Nurse Aide

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Position Description Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately. This position will provide administrative support and assist in operational activities for the Nurse Aide Program. Responsibilities and Duties (*Essential Functions) To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions herein described

*Builds and edits sections in the student information system, Colleague, for Nurse Aide courses

*Reviews and assistance with Nurse Aide faculty contracts and amendments for discrepancies

*Processes, monitors, and maintains withdrawals, refunds and transfers and confirms student information in a timely manner

*Prepares monthly payroll for all Nurse Aide instructors and works with the Program Director and Coordinator of Nurse Aide for any discrepancies

*Processes class cancellations, end of class paperwork, verifying the accuracy of student grades and attendance, and enters grades in accordance with Continuing Education Registrar’s deadlines

*Processes and verifies all class documentation in the course file for internal audit

*Assist with ordering supplies and equipment through E-Pro or Form 58, expenditure requests, and assist with maintaining inventory

*Answers phone calls/emails, refers calls/emails, takes messages, and provides appropriate information

*Represents Nurse Aide at job fairs, open houses, and other recruiting events, as needed

*Assists with Checking Castle branch for student completion of mandatory paperwork completion, as needed

Resolves any student balances

Registers are underage and other students

Tracks student sponsorship information and payment received. Receive Student Sponsorship application and sends to appropriate person

Reviews class rosters for registrations and adjusts caps of classes as needed

Serves as the primary point of contact regarding time reports and the verification of student hours for the registrar

Runs for other reports as requested by the Director

Submits Blackboard requests for the Health Sciences Non-Degree staff for all new sections

Assists with running the Course Activity Report in Blackboard for all sections as requested by the Auditor

Works closely with the Director, other staff, and instructors to ensure effective communication within the departmentQualifications

Knowledge, Skills & Abilities:

Ability to type at least 40 words per minute

Intermediate skills with MS Office products

Excellent written and verbal communication skills

Ability to exhibit good interpersonal skills and work well with others

Ability to maintain records accurately and be able to meet deadlines consistently Demonstrates good organizational skills

Ability to perform normal duties with minimal supervision

Requirements:

High School diploma or equivalent

Five years’ work experience in a clerical position

Preferences:

Associate degree

Clerical experience in a community college settingBenefits Benefits at a Glance Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual** employees. Click here for more information.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Health Care Exchange Notice
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• Education Benefits
• College Savings Program
• State Employees' Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program
• Identity Theft Insurance

For further information, please contact 919-866-7890.

**Please note: Most temporary (part-time or full-time) employees do not earn benefits.

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.