Jobs in the United States

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Added 3 mins ago
KM
Lead Receiving Associate
K&G Men's Company LLC
Springdale, OH · Springdale
- $14.54 to $18.9 USD / hour
Our Receiving Associates are responsible for performing a variety receiving and merchandise processing, but not limited to:
Added 6 mins ago
Patient Safety Associate I (Drug Safety Associate I)
Parexel
Cheyenne, WY
As a Patient Safety Associate I, you will contribute to a broad range of safety operations, including individual case safety report processing, safety submissions, literature review…
Added 6 mins ago
Treasury Specialist
True
Casper, WY
Additional Eligibility Qualifications - Must reside in or relocate to Casper, Wyoming
Added 6 mins ago
Facilities Management Director - Wakefield, RI
Compass Group, North America
Cheyenne, WY
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 6 mins ago
Facilities Management Director - Binghamton, NY
Compass Group, North America
Cheyenne, WY
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 10 mins ago
Office Services Associate
Forrest Solutions LLC
United States
…capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information…
Added 11 mins ago
Retail Freight Associate
Ollie's Bargain Outlet
Monroe, MI
20% Associate discount on all Ollie’s purchases.
Added 11 mins ago
J
Beneficiary Support Specialist
Jobgether
Remote, United States
- $17.75 USD / hour
High school diploma required; an associate or bachelor's degree is preferred.
Added 11 mins ago
J
Associate Talent Acquisition Specialist - CORE Team
Jobgether
Remote, United States
- $27.65 to $37.9 USD / hour
…applications and next steps. Our partner is looking for an Associate Talent Acquisition Specialist – CORE Team based in the United States…
Added 20 mins ago
Assistant Estimator, Data Centers
Suffolk Construction Company, Inc
Boston, MA
Associate's degree, preferably in Electrical Engineering, Mechanical Engineering, Construction Management, Architecture or related field
Added 32 mins ago
Seasonal Sales Ambassador
H&M Group
New York, NY
As the Sales Associate, you are the friendly face that greet our customers and embody the heart of our brand.
Added 39 mins ago
Sr. Research Associate - Assay Transfer
Kelly Services
Oro Valley, AZ
Job Title: Sr. Research Associate - Assay Transfer
Added 39 mins ago
Restaurant Crewmember - Dinner/Close Shift
Raising Cane's
Tucson, AZ
…between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive thru cashier or any other…
Added 45 mins ago
J
Strategic Sourcing Manager - Contract Manufacturing
Jobgether
Remote, United States
- $98,290.6 to $132,981.4 USD / year
…bachelor's degree with at least 4 years of sourcing experience; or associate's degree with at least 8 years of sourcing experience; or high school diploma/GED with at least 10 years of…
Added 45 mins ago
J
Senior Software Engineer, Incident Lifecycle
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
Alternatively, an associate degree in Computer Science, Electrical Engineering, Electronics Engineering, Mathematics, Physics, Computer Engineering, or a related discipline, combined with…
Added 45 mins ago
J
Marketing Campaigns and Programs Associate
Jobgether
Remote, United States
- $79,000 to $97,000 USD / year
…Our partner is looking for a Marketing Campaigns and Programs Associate based in the United…
Added 45 mins ago
J
Accounts Payable Clerk
Jobgether
Remote, United States
- $21 to $26 USD / hour
Scan, index, and attach invoices and supporting documentation within the invoice processing system.
Added 51 mins ago
Sr. Admin Coordinator
Massachusetts General Hospital
Boston, MA
Associate's Degree Business Administration required or Bachelor's Degree Business Administration preferred
Added 51 mins ago
Warehouse Associate
ZOLL Medical Corporation
Wilmington, MA
…activities including: pick, packing, receiving, boxing, shipping, processing paperwork, counting, and performing various other tasks but not limited to various other…
Added 51 mins ago
International Customer Service Coordinat
Werfen USA, LLC
Bedford, MA
The International Customer Service Coordinator I is responsible for processing all customer orders in the system with a high level of accuracy. This role involves issuing credit and debit…
Added 52 mins ago
Community Liaison / Clear Lake Area
Harris County
Houston, TX
Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software
Added 1 hour ago
PF
Hatchery Production Associate
Perdue Farms, Inc.
Salisbury, MD
- $16.95 USD / hour
As a Hatchery Production Associate, you play a key role in creating the optimal environment where healthy, high-quality chicks begin their journey. This hands-on position supports a variety…
Added 1 hour ago
Lead Software Engineer - ERP Financial Systems (Remote)
CareFirst
Columbia, MD
Define reusable standards for APIs, middleware, batch processing, data transformation, reconciliation, monitoring, testing, deployment, and documentation.
Added 1 hour ago
SAP - OTC - Manager - Consulting - Location OPEN
EY
Baltimore, MD · Annapolis, MD
To qualify for the role, you must have
Added 1 hour ago
Seasonal Sales Ambassador
H&M Group
New York, NY
As the Sales Associate, you are the friendly face that greet our customers and embody the heart of our brand.

Wake County Public School System

Instructional Support Technician-Remote Services

Remote, United States

Apply on careers-wcpss.icims.com About employer

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Job details

Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

POSITION TITLE (Oracle title)

INSTRUCTIONAL SUPPORT TECHNICIAN

WORKING TITLE

Instructional Support Technician-Remote Services

SCHOOL/DEPARTMENT

Technology Services Division (TSD)

LOCATION

Crossroads II, Cary, NC

PAY GRADE

Technology Grade 17

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is eligible for hybrid telework workweek

POSITION PURPOSE:

Provides excellent customer services and remote technical support for the Wake County Public School System (WCPSS); consisting of (but not limited to) digital resources/applications that are in accordance with WCPSS standards, procedures, and policies. Assists with analyzing, investigating, problem solving, documenting, and/or processing daily incident/service requests that are received at the Technology Help Desk.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

Extensive knowledge in Microsoft Windows, Google Chrome, and Apple iOS; Microsoft desktop operating systems (e.g. Windows 11) and latest versions of the Microsoft Office desktop suite; Google Apps;
Extensive knowledge of hardware and software troubleshooting;
Considerable knowledge of remote desktop management;
Excellent customer service skills (listening, responding, communicating efficiently);
Critical thinking and problem solving skills;
Interpersonal skills including the ability to work within a team, and demonstrate initiative;
Ability and understanding of remote service concepts;
Ability to thoroughly document steps taken, results/findings, and pertinent information within each request;
Assist with maintaining the current information in our Knowledge Database for our internal process and procedures;
Assist with managing our Contact Center Software (updating daily messages), as needed;
Ability to stay informed and adhere to adjustments in our current daily work procedures;
Ability and desire to express concerns, ask/answer questions, and to maintain a positive flow of exchanging information;
Ability to stay consistently engaged in our communication forums to stay informed and to promptly assist, as needed;
Ability to accomplish directives (administrative and other duties) promptly, as needed;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to establish and maintain effective working relationships with school system staff, students, parents, contractors and vendors.

EDUCATION, TRAINING, AND EXPERIENCE

Associate’s degree in a relevant technology field; AND
Experience successfully providing technical support to end users; OR
An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.

CERTIFICATION AND LICENSE REQUIREMENTS

None

PREFERRED QUALIFICATIONS:

A+ certification;
Previous field technician or service desk (customer service center) experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides (through remote access options) device, digital resource/application support for WCPSS remote learning students.
Diagnoses and resolves escalated hardware and software problems.
Installs, configures, and images approved computers, as required.
Installs digital resources/applications, as appropriate, following approved procedures.
Maintains server level user accounts, as required.
Daily addresses/responds to currently open assigned requests in all appropriate work queues.
Daily addresses/responds to new requests in unassigned work queue.
Daily answers phone requests through our contact center software.
Complies with internal reporting and communication structures.
Documents and communicates potential changes, as needed, to appropriate staff.
Keeps leadership abreast of all issues, their statuses, completion times, delays, etc.
Maintains accurate and timely reporting of all assigned issues in the Help Desk Incident Management System.
Complies with all WCPSS standards, procedures, and processes.
Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, and the community. Work at times requires the ability to lift, carry, push, pull, or exert up to 25 pounds. Physical requirements are consistent with those for medium work.

EFFECTIVE DATE: 10/2026

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

Apply on careers-wcpss.icims.com About employer

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Jobs in the United States