Lynchburg Restaurant Operations Manager

Restaurant Operations Manager is responsible for:

WORK ENVIRONMENT AND GENERAL DUTIES

Unit Managers manage a staff of approximately 20-30 hourly employees in a quick service, 24-hour restaurant with an open kitchen area.

The setting is typically noisy and busy, and position requires a great deal of standing, walking, bending and general physical movement.

Unit Managers are in primary charge of and are accountable for the economic success of their assigned restaurant.

Identify, recruit, and interview potential hourly associates.

Make or recommend hiring decisions and conduct or oversee initial training.

Supervise and direct work of all hourly associates when present in restaurant or when communicating with associates from outside the workplace.

Provide general and ongoing direction, supervision, and developmental coaching.

o Issue oral and written reprimands for inappropriate behavior or policy violations.

o Make or recommend termination, other disciplinary or employment decisions when appropriate.

Analyze and forecast staffing needs; create, manage and post associate work schedules.

Manage payroll, establish wage rates and calculate bonuses per company policies.

Maintain certain personnel records.

Assist in the training and enforcement of company policies (including those related to payment of wages to hourly associates and those designed to prevent sexual harassment, discrimination and retaliation for reporting policy violations)

Review appearance of associates to ensure they are meeting uniform and general appearance standards.

Train and monitor associates regarding proper food safety and restaurant security procedures.