Jobs in the United States

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Added 1 min ago
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Software Engineering & Development Lead for Investment Accounting, Vice President, Onsite
SSB&T
Quincy, MA
- $120,000 to $202,500 USD / year
As Software Engineering & Development Lead, Vice President you will:
Added 1 min ago
Lead Optometric Technician
EssilorLuxottica Group
Lincolnshire, IL
Perform all pre-exam testing with accuracy and attention to detail; take initiative to explain all measurements and answer any questions the patient may have
Added 1 min ago
IAM Journeyman Software Engineer (Remote)
Govcio LLC
United States
GovCIO is currently hiring an IAM Journeyman Software Engineer to lead design, development, and technical delivery of software components and integrations supporting the enterprise…
Added 1 min ago
IAM Senior SQA Engineer (Remote)
Govcio LLC
United States
GovCIO is currently hiring an IAM Sr. SQA Engineer to lead software quality assurance and test strategy for the enterprise Identity, Credential, and Access Management (ICAM) program…
Added 2 mins ago
Sr Decision Services Developer
Purpose Financial
Greenville, SC
Five or more years of professional software development experience, including strong production Python expertise. Hands-on experience building and operating AWS applications using services…
Added 2 mins ago
Engineering Manager, Marketing Technology
Airbnb
Remote, United States
You'll lead two closely partnered teams that together own Airbnb's communications platform end to end. The Orchestration team builds the systems that let marketing and product teams design…
Added 2 mins ago
Academic Technology and Data Coordinator
Jacksonville, AL
Assist with the implementation of new systems and the testing of systems upgrades by inputting data in the TEST environment and verifying data in Production. Collaborate with IT to resolve…
Added 2 mins ago
Manager, Interiors Cabin
Lucid Motors
Newark, CA
…world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global…
Added 3 mins ago
Senior Business Analyst
Tactile Medical
Minneapolis, MN
Deep understanding of software testing approaches, methodologies, and tools
Added 3 mins ago
Workday Finance Implementation Consultant, Manager
PricewaterhouseCoopers Advisory Services LLC
NY · Tampa, FL · Atlanta, GA · Chicago, IL · Washington, DC · Dallas, TX · Denver, CO · Minneapolis, MN · Boston, MA · Florham Park, NJ · Philadelphia, PA · Seattle, WA · Houston, TX
What You Must Have
Added 3 mins ago
Martech Developer - Manager
PwC US Group LLP
Tampa, FL · Raleigh, NC · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Albany, NY · Stamford, CT · Toledo, OH · Atlanta, GA · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · NY · Oklahoma City, OK · Orlando, FL · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
What You Must Have
Added 3 mins ago
Sr Network Test Engineer
Lumen Technologies
DENVER, CO · Denver, CO · Denver
…a subject matter expert and may act as a technical project lead or mentor junior…
Added 4 mins ago
Enterprise Account Executive
Orderful
Remote, United States
…API-first network. That means faster onboarding, less partner-testing friction, and data businesses can actually…
Added 5 mins ago
Senior Finished Goods & Network Initiatives Manager
QuVa - Advancing Healthcare Possibilities
Remote, United States
Lead the implementation and continuous improvement of planning tools to increase automation, accuracy, and efficiency
Added 6 mins ago
DevSecOps Engineer
Dark Wolf Solutions
Ogden, UT
…Force Sentinel Systems Directorate. In this role, you will lead the integration of security practices into software delivery pipelines, modernize continuous integration and deployment…
Added 6 mins ago
Staff Security Software Engineer, Detection & Response
Pinterest
Remote, United States
Imagine new ways to improve our detection engineering program and lead efforts to build new capabilities
Added 6 mins ago
IT Data Analytics Specialist
Vertiv
Ironton, OH · Franklin Furnace, OH
● Lead WMS (Warehouse Management System) deployment from the IT side at plant level - including system configuration, warehouse setup, inventory zone mapping, pick/pack/ship workflows,…
Added 7 mins ago
Principal Solution Architect, Platform Engineering
FIS Global
Jacksonville, FL
This role’s primary focus is AI Engineering: architecting how AI and agentic capabilities are built into the software development lifecycle (SDLC) so that engineering teams can deliver…
Added 8 mins ago
Staff Engineer, Core ML
Circuit
Austin, TX
You do not need to be an expert in every area. Strong software engineering fundamentals and the ability to lead technical decisions matter more than familiarity with our exact stack. Beyond…
Added 8 mins ago
Director, AI Innovation & Productivity Lead
TD Securities (USA) LLC
NY
Advance engineering productivity. Drive AI-assisted software delivery across design, development, testing and operations with Engineering Experience & AI Enablement; define evidence-based…
Added 8 mins ago
National Sales Executive – Education (K-12 & Higher Education)
Columbia Advisory Group
United States
…example vCISO, GRC, MDR/SOC, incident response, penetration testing or IT strategy) to education buyers - not hardware or software…
Added 8 mins ago
TP
Principal, Software Architect
The Planet Group
Weston,, FL
- $65 to $70 USD / hour
Contribute to AI architecture decisions and architecture decision records alongside the AI Engineering Lead
Added 9 mins ago
PROJECT MANAGER
CENTURY ARMS, INC.
W PALM BEACH, FL
Lead new product development projects through concept development, design, prototyping, testing, validation, manufacturing readiness, and production launch.
Added 9 mins ago
Test Automation Engineering Lead
Avaya
United States
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
Added 10 mins ago
Supervisor, Automated Facility Maintenance
Americold Global
Fort Worth, TX
Minimum 5 years of experience required on industrial automation systems

Technical Specialist

Pittsburgh, PA, United States

The salary rate for this role is currently $68900-98200 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location.

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Job details

Pay: The salary rate for this role is currently $68900-98200 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location.
Experience: Minimum 2 years of experience in Field Technical Support, Technology Specialist, or a similar technical role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

The Technical Specialist is a hands-on technical role responsible for supporting the installation, commissioning, operation, and maintenance of Digital Mine Systems solutions across North America.

This position serves as the primary technical escalation point for complex customer and field issues, providing advanced troubleshooting across hardware, software, networking, and system integration environments. The successful candidate will work closely with customers, installation partners, field service personnel, and engineering teams to diagnose issues, identify root causes, and implement effective solutions.

The role requires a technically strong individual capable of determining whether issues originate from installation practices, system configuration, software performance, networking, hardware, or product design, and coordinating with engineering teams when further investigation is required.

In addition to technical support activities, the Technical Specialist will deliver training and technical guidance to customers, partners, and internal teams to improve competency, system performance, and customer success.

Key Responsibilities

Technical Support & Troubleshooting

Provide advanced technical support during installation, commissioning, and operational phases of customer deployments.
Troubleshoot and resolve hardware, software, networking, configuration, and integration-related issues.
Act as the primary escalation point for complex technical issues that cannot be resolved by frontline support teams.
Analyze system logs, diagnostics, and performance data to identify root causes and corrective actions.
Support critical issue resolution and system recovery activities to minimize customer downtime.
Assist customers and field personnel with technical investigations and problem resolution.
Validate system performance following installation, upgrades, repairs, and maintenance activities.

Field Engineering & Commissioning Support

Provide onsite and remote support for system commissioning, testing, and acceptance activities.
Conduct technical assessments of installations to ensure compliance with deployment standards and best practices.
Verify proper system configuration, connectivity, and functionality prior to customer handover.
Support deployment activities for new products, software releases, and system upgrades.
Provide technical expertise during complex customer implementations and field investigations.

Engineering Liaison

Act as the technical interface between customers, operations teams, and product engineering.
Gather, document, and communicate technical findings to support engineering investigations.
Reproduce and validate field-reported software and system issues where possible.
Assist engineering teams in diagnosing and resolving product-related defects.
Validate software updates, firmware releases, and engineering fixes in operational environments.
Provide practical field feedback on system performance, reliability, and usability.

Training & Technical Enablement

Deliver technical training for customers, installation partners, and internal personnel.
Provide hands-on coaching during installations, commissioning, and troubleshooting activities.
Support the onboarding and development of new technicians and support personnel.
Conduct refresher training and technical workshops to improve operational capability.
Assist with the development and delivery of training materials, user guides, and technical documentation.

Documentation & Reporting

Maintain accurate records of technical investigations, customer issues, and resolutions.
Document troubleshooting activities and corrective actions within company systems.
Provide clear technical reports and recommendations following site visits and major investigations.
Contribute to lessons learned and continuous improvement activities as required.

Project and Program Support

Provide technical input to project and program planning, including deployment requirements, readiness assessments, and delivery schedules.
Work with project and program delivery teams to coordinate technical activities across installations, commissioning, upgrades, and customer handover.
Identify and communicate technical risks, issues, and dependencies that may affect delivery milestones, escalating concerns to the project or program lead.
Support acceptance activities, progress reporting, and the transition from project delivery to ongoing service and support.

Required Qualifications

Minimum 2 years of experience in Field Technical Support, Technology Specialist, or a similar technical role.
Demonstrated experience supporting complex hardware and software systems in operational environments.
Strong troubleshooting and root cause analysis capability.
Experience diagnosing software, networking, and system integration issues.
Understanding of IP networking, remote communications, VPNs, and system connectivity.
Ability to interpret diagnostic logs, system reports, and technical data.
Strong communication skills with the ability to engage effectively with customers, technicians, and engineering teams.
Ability to work independently and manage multiple technical priorities.
Valid driver's license and ability to travel extensively.
Agile and able to perform physical labour, including working in/on and near heavy equipment, installation of wiring and components in tight areas, work at heights, extreme weather, underground, etc. Travel Requirements
Up to 50% travel throughout North America.
Occasional international travel for training, development, and collaboration with global teams.

Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $68900-98200 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible.

What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

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More about this job

Skills

Troubleshooting
ICT system integration
Technical support
Provide training
Troubleshoot
Assist customers
Regulatory compliance
Provide technical expertise
Firmware
Coaching
Onboarding
Documentation
Reporting
Process improvement
Root cause analysis
Communication skills
Work independently
Valid driver's licence
Heavy equipment operation
Collaboration
Logistics

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Jobs in the United States