Program Manager

Job Summary:

The Program Manager, Digital Enablement is accountable for leading enterprise application programs and strengthening portfolio and project delivery across Digital Enablement. This role establishes disciplined governance, translates approved priorities into executable plans, coordinates cross-functional teams, and provides clear visibility into scope, schedules, resources, risks, dependencies, and outcomes. Working across business and technology teams, the individual will manage complex initiatives from intake through completion, improve program management practices and tools, and drive timely decisions and accountability. Success in this role requires strong program leadership, stakeholder influence, executive presence, organizational agility, and the ability to independently move complex work forward in a dynamic technology environment.

Job Responsibilities:

• Build relationships throughout the organization to encourage Digital Enablement engagement and provide support to internal customers.
• Own portfolio performance reporting and executive-level insights that enable informed decisions regarding project health, resource capacity, risks, dependencies, and strategic priorities.
• Manage the portfolio, program, and project management process to ensure it runs effectively and smoothly.
• Work with business to support working proof of concepts of new project ideas with a goal to ensure the best ideas from all parts of the business generate higher quality projects and are aligned with stated scope and business goals.
• Performs work intake by leading and assisting in developing project proposals and bringing them to the governance board for go/no-go decisions.
• Provide and manage a governance structure to evaluate, authorize and monitor projects as they pass through the project lifecycle.
• Responsible for the use of processes and tools, including Planview, to optimize the project portfolio for risk, budget, resource capacity, and slotting.
• Provide resource capacity planning by comparing future resource utilization of project resources against available capacity to do the work. Provide the same optimization techniques to identify the timing of approved projects based on resource constraints and dependencies.
• Drive accountability across project teams by tracking commitments, following up on deliverables, escalating risks when appropriate, and ensuring action items are completed within agreed timelines.
• Work as a team to manage programs and projects according to instituted methodologies which utilize elements of PMI, Lean, Agile, and Theory of Constraints.
• Lead strategic, cross-functional initiatives by developing recommendations, aligning stakeholders, and driving approved priorities through execution.
• Assist in the administrative management, configuration, adoption, and continuous improvement of Wabash's Project Portfolio Management tools and applications, including Planview.
• Lead portfolio governance, project reviews, and strategic planning sessions to enable timely decisions, resolve escalations, and maintain accountability for agreed outcomes.
• Use critical thinking and problem-solving techniques to resolve operational challenges while encouraging adherence to stated project standards.
• Collaborate with business partners, software engineers, technical teams, and Digital Enablement leadership to advance business outcomes and operational concerns.
• Manage IT projects and related tasks through planning, execution, monitoring, reporting, and closure in alignment with established project management standards.

Skills/Abilities/Leadership Requirements:

• 5+ years Information Technology
• 5+ years project management experience
• Knowledge of PMI and Agile project management framework,
• Knowledge of project management methodologies, to include Agile Scrum, Waterfall, Lean & Six Sigma, PRINCE2, and Theory of Constraints.
• Excellent judgment and decisions making skills
• Ability to effectively communicate and explain technically complex concepts to non-technical project team members.
• Exceptional organizational and prioritization skills, with the ability to manage multiple competing priorities, rapidly adapt to changing business needs, and independently drive work to completion.
• Critical thinking and problem-solving skills
• Strong organizational skills for managing resources and people effectively and efficiently to accomplish aggressive, yet attainable goals.
• Excellent planning and organization with attention to details.
• Evaluate risks and issues and assess possible mitigation and contingency outcomes to efficiently and effectively resolve.
• Excellent communication skills, with the ability to navigate difficult conversations with project stakeholders, leadership, and staff
• Ability to remain calm in high-stress situations
• Excellent executive presence

Education and Experience

• Bachelor's degree in project management, Computer Science, Computer Information Technology, Leadership & Organizational Behavior, similar major, or appropriate work experience

Leadership Attributes:

At Wabash, we pride ourselves on being empowering. Below are some of our key values:

• Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness.
• Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions.
• Always Learn -- Strive to improve; do not quit or settle for the status quo.
• Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do.
• Win Together -- Collaborate, seek alignment, and excel at cross-group communication to succeed as one team and One Wabash.