Busser

GENERAL SUMMARY OF DUTIES:

• Bussers work in our fast-paced restaurant environment and able to keep up with the operations during our busiest times. The bussers will be responsible for immediately removing used tableware between courses; clear and reset tables after guests leave.

Specific Duties and Responsibilities:

• Greet guests with a smile and friendly greeting.
• Clear tables after guests, wipe tables or seats with dampened sanitizer cloth.
• Promptly clean table tops, chairs, booths, and around tables between guests.
• Remove used tableware between courses and provide tableware for next course.
• Clean up spilled food or drink or broken dishes and remove trash.
• Perform serving, cleaning, or stocking duties to facilitate customer service.
• Fill beverage or ice dispensers.
• Respond appropriately to guest requests and communicate guest requests to server as needed.
• Collaborate with servers to ensure that tables are cleared, cleared and waiting for the next party.
• Attend all scheduled employee meetings and offer feedback.
• Coordinate with and assist fellow employees to meet guests’ needs and support the efficient operation of the restaurant.
• Maintain our high food safety and sanitation standards.
• Work under the direct supervision of the assigned floor manager/lead server during assigned shift.

The job holder must demonstrate current competencies applicable to the position.

Qualifications

Knowledge:

• Basic understanding of restaurant operations

Skills and Abilities:

• Excellent verbal communication skills
• Great customer service
• Commitment to professionalism
• Ability to work on your feet for hours at a time
• Excellent teamwork ability
• Willingness to pitch in to support other staff duties when necessary.
• Capable of working under pressure.
• Ability to work quickly and adapt on the go.

Expectations:

• Consistent, timely and regular attendance
• Participate in staff meetings and training sessions
• Complete all safety training sessions and abide by all safety rules
• Have a flexible work schedule and be willing to work evenings, holidays and weekends