Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 3 mins ago
Physician Practice Operations Manager
Ascension
Nashville, TN
High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required · OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required
Added 4 mins ago
Epic Instructional Designer
Yale New Haven Health
Stratford, CT
…secondary application to credential. working with the Training Manager and application coordinators to develop the training program for ITS applications. Assisting in ancillary ITS projects…
Added 4 mins ago
36Hr Day Shift RN 3.6 Medicine
Yale New Haven Health
New London, CT
Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients
Added 4 mins ago
36Hr Night Shift RN 3.6 Medicine
Yale New Haven Health
New London, CT
Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients
Added 4 mins ago
36Hr Day Shift RN 3.6 Medicine
Yale New Haven Health
New London, CT
Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients
Added 4 mins ago
24Hr Night Shift RN 3.6 Medicine
Yale New Haven Health
New London, CT
Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients
Added 4 mins ago
36Hr Day Shift RN 3.6 Medicine
Yale New Haven Health
New London, CT
Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients
Added 4 mins ago
36Hr Night Shift RN 3.6 Medicine
Yale New Haven Health
New London, CT
Must Have Ability To Use Internet For Literature Searches Regarding Care For Patients
Added 9 mins ago
Executive Director/Administrator (Senior Living)
Discovery Commons Washington Square
Sewell, NJ
State-specific Administrator License/Certification required (insert requirement, e.g., Florida CORE, Texas ALF Administrator License, etc.)
Added 10 mins ago
Brand Manager
Reyes Beverage Group
Orlando, FL
The Marketing Brand Manager will strengthen supplier relations through development, communication, and monitoring of their business plans
Added 10 mins ago
Brand Manager
Reyes Beverage Group
Waipahu, HI
Competitive pay with incentive opportunities and monthly car and mileage reinbursement program
Added 12 mins ago
SA
EMS Lead Instructor
Superior Air-Ground Ambulance
Elmhurst, IL
- $22 to $40 USD / hour
The EMS Lead Instructor works directly under the Education Manager, instructing EMT classes. The EMS Lead Instructor is responsible for planning, scheduling, and instructing the classes, as…
Added 14 mins ago
VP Pharmacy Services
GuideWell
Jacksonville, FL
…multi-year trend, benefit and formulary strategy, Pharmacy Benefit Manager (PBM) performance, Medicare Part D and Commercial regulatory compliance, and clinical quality outcomes. The role…
Added 16 mins ago
V
Lab Technician Part Time
Visionworks
Lexington, KY
- $10.64 to $14.1 USD / hour
- Part-time
· Must have the ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc
Added 16 mins ago
V
Lab Technician Part Time
Visionworks
Lexington, KY
- $10.64 to $14.1 USD / hour
- Part-time
· Must have the ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc
Added 17 mins ago
Supply Chain/Principal Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelor’s Degree with 2 years of experience, a Master’s Degree OR at least 6 years of experience may be considered in lieu of a degree
Added 19 mins ago
Territory Sales Associate
Intuitive
Remote, United States
*Please note: Candidates must live within or be willing to relocate to the Philadelphia, PA area to perform the duties of this role · Minimum 2 years of outside sales experience required
Added 20 mins ago
Cook
Dial Silvercrest Corp
Omaha, NE
Notify manager of food supply needs and malfunctioning equipment or appliances.
Added 20 mins ago
Cook
Dial Silvercrest Corp
Boulder, CO
Notify manager of food supply needs and malfunctioning equipment or appliances.
Added 23 mins ago
Senior Quality Manager, Mission Critical
J.E. Dunn Construction Group Inc P
Kansas City, MO
…accountability for Quality across JE Dunn's Mission Critical work program. Built upon the existing Senior Quality Manager role, this position leads a geographically dispersed Quality team,…
Added 24 mins ago
O
Program Manager, Oracle Health Support Operations
Oracle
Nashville, TN · Orlando, FL
- $28.41 to $56.83 USD / hour
We are seeking an experienced Program Manager to drive strategic and operational initiatives across Oracle Health Federal Support. This is not a traditional project management role focused…
Added 27 mins ago
STORE/PRICE INTEGRITY CLERK
The Kroger Co.
Lewisville, TX
Perform other duties as assigned by store manager and scanning supervisors
Added 28 mins ago
Executive Director/Administrator (Senior Living)
Discovery Village Chevy Chase
Chevy Chase, MD
State-specific Administrator License/Certification required (insert requirement, e.g., Florida CORE, Texas ALF Administrator License, etc.)
Added 28 mins ago
Infection Preventionist
Tenet Healthcare Corporation
Palm Beach Gardens, FL
The Infection Preventionist coordinates the infection control program in the hospital. The designated person will be given the authority to implement and enforce the Program policies,…
Added 30 mins ago
Cook
Dial Silvercrest Corp
Boulder, CO
Notify manager of food supply needs and malfunctioning equipment or appliances.

VXI GLOBAL SOLUTIONS LLC

Team Leader

United States

Full-time

Apply on wd12.myworkdaysite.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 2 years previous related experience in fast paced leadership role
Posting language: English
Posted: Nov 7, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is a leading provider of business process and information technology outsourcing, offering comprehensive services to its clients. Our company specializes in contact center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 42,000 people around the world including locations in the US, Central America, China, and the Philippines.

At VXI, we are guided by our Values of Excellence, Integrity, Teamwork, Agility, and Inventiveness.

Job DescriptionA VXI Contact Center Team Lead is responsible for the day-to-day operations of a team of Technical Support Associates. This position has a direct and immediate impact on the overall efficiency and profitability of the company.

Your Day to Day:

Exhibit the Culture of Performance and Core Values; Teamwork, Integrity, and Excellence by regularly applying as guiding principles in the decisions and actions chosen based on Reason, Record, and Circumstance.
Meeting or exceeding KPI's.
Accomplishes team results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and motivating employees; coordinating and enforcing system policies, procedures, and productivity standards.
Responsible for the day-to-day application of organizational policies and procedures. Recognizes and recommends operational improvements to increase agent performance.
Avoid legal challenges by maintaining compliance with client service agreements and legal requirements.
Monitors performance of staff members according to established standards.
May participate in hiring decisions and conduct performance appraisals.
Other tasks and duties as assigned by the leadership team.

Knowledge, Skills, and Abilities

Able to coach and motivate in accordance with the company's Performance Culture.
Detail-oriented.
Familiar with contact center tools, systems, and methodologies.
Strong MS Office skills including Word, Excel, and PowerPoint.
Adaptable to swift program changes, developing skills in proactive critical thinking and problem-solving.
Flexible with schedule to accommodate working in a 24x7 environment and international time zones.
Meet or exceed KPI’s
Strong phone presence with exemplary customer service skills
Good standing attendance
Adaptable to changes with the needs of the seasonal needs
Flexible with scheduling (Morning, nights, and weekends) to accommodate client Hours of Operations
Minimum of 2 years previous related experience in fast paced leadership role
Critical thinking and problem-solving skills
Ability to identify RCA, coach and motivate team
Experience in planning, multi-tasking, and managing time effectively
Ability to be seated for 2 - 4 hours at any one time, with or without accommodation.
Ability to speak clearly and annunciate the designated spoken language(s) on a phone call and to others within the Supervisor and Manager levels.
Ability to hear, with or without accommodation, and listen for understanding with others in the designated spoken language(s), with or without accommodation.
Ability to follow directions and logical process flows, with or without accommodation.

To be successful, you must have:

No active PIP within the last 6 months
Good Attendance Record, 85% or higher for the last 90 days
QA Scores, 85% or higher average for the last 90 days
LOB KPIs at or above goal for the last 90 days
For lateral transfers, 6 months in current role/LOB
For promotions, no minimum tenure required
1 year of previous leadership within a call center environment preferred

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent.

Job Type: Full-time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply on wd12.myworkdaysite.com About employer

More about this job

Skills

Technical support
Teamwork
Coaching
Counselling
Motivate employees
Regulatory compliance
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adaptability
Critical thinking
Problem solving
Customer service
Multitasking
Manage time
Leadership

Report this job

Work requirements

Jobs in the United States