Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Concierge (overnight)
Related
New York, NY
Notify the Resident Manager of unscheduled move-ins/outs
Added 1 min ago
Project Manager, Tenant Fitout - Data Center
Related
St. Louis, MO
…American technology company. We are seeking an experienced Project Manager with a strong background in data center construction to support this project. This role spans all phases of…
Added 2 mins ago
Store Manager
United States
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
Added 9 mins ago
Senior Product Owner – Customer Foundation
Duke Energy Carolinas, LLC
Charlotte, NC
However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way · Please note that in order to be considered for this position, you must possess all of the basic/required qualifications
Added 10 mins ago
Operations Manager
VXI GLOBAL SOLUTIONS LLC
United States
…company specializes in contact center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs…
Added 11 mins ago
Revenue Growth Operations Manager
Jobgether
Remote, United States
…steps. Our partner is looking for a Revenue Growth Operations Manager based in the United…
Added 11 mins ago
Director/Senior Director, New Products
Jobgether
Remote, United States
…own the business strategy, P&L, product direction, and early customer acquisition, transforming an emerging opportunity into a repeatable, multi-million-dollar business. Working closely…
Added 16 mins ago
DL
Senior HVAC Service Technician Veteran-Owned Company Growth Opty
DDS LEGACY GROUP INC
South Windsor, CT
- $35 to $45 USD / hour
EPA Certification required
Added 16 mins ago
DL
HVAC Service - Manager Leader -Build and Scale a New One Hour Location
DDS LEGACY GROUP INC
South Windsor, CT
- $90,000 to $110,000 USD / year
The Service/Operations Manager is responsible for profitability, operational performance, customer satisfaction, employee development, safety, and execution across service, installation,…
Added 16 mins ago
DL
HVAC Installation Lead-Founding Team Member Growth Opportunity
DDS LEGACY GROUP INC
South Windsor, CT
- $35 to $45 USD / hour
DDS Legacy Group is a service - veteran-owned company focused on building enduring businesses through operational excellence, leadership development, and exceptional customer service.
Added 18 mins ago
Maintenance Supervisor | Camden Phipps
Camden
Atlanta, GA
Minimum of 3 years of general maintenance experience, at least 1 year of apartment maintenance experience required · EPA certification Type I and II, or Universal and CPO certification required
Added 22 mins ago
Plasma Center EMT - EMT - B
USA - 3387 BioLife Plasma Services, LP
Largo, FL
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 22 mins ago
Digital Asset Manager
USA - 3316 Takeda Development Center Americas, Inc.
Boston, MA
POSITION DESCRIPTION: Takeda Development Center Americas, Inc. is seeking a Digital Asset Manager with the following duties: actively engage with Technology Business Partners to…
Added 27 mins ago
YBASE Group Leader- District 1
YOUNG MENS CHRISTIAN ASSOCIATION OF
Pooler, GA
…snack counts and attendance to Second Harvest and cafeteria…
Added 27 mins ago
YBASE Site Coordinator- District 1
YOUNG MENS CHRISTIAN ASSOCIATION OF
Pooler, GA
…snack counts and attendance to Second Harvest and cafeteria…
Added 27 mins ago
YBASE Group Leader- District 2
YOUNG MENS CHRISTIAN ASSOCIATION OF
Savannah, GA
…snack counts and attendance to Second Harvest and cafeteria…
Added 27 mins ago
YBASE Site Coordinator- District 2
YOUNG MENS CHRISTIAN ASSOCIATION OF
Savannah, GA
…snack counts and attendance to Second Harvest and cafeteria…
Added 27 mins ago
YBASE Group Leader- District 3
YOUNG MENS CHRISTIAN ASSOCIATION OF
Savannah, GA
…snack counts and attendance to Second Harvest and cafeteria…
Added 27 mins ago
YBASE Site Coordinator- District 3
YOUNG MENS CHRISTIAN ASSOCIATION OF
Savannah, GA
…snack counts and attendance to Second Harvest and cafeteria…
Added 32 mins ago
Human Resources Manager
PeopleShare by PROMAN
Maple Shade, NJ
Primarily responsible for managing all areas of Human Resources through effective program development, strategic recruitment, employee engagement and retention, while maintaining employee…
Added 32 mins ago
H
Prosper Store Admin - Career Coach Admin - Full time
HEB
Prosper, TX
- Full-time
…career planning and growth Coordinates career conversations and development series sessions for hourly non-management Partners with Store leadership Works with Store leadership to provide…
Added 33 mins ago
V
Databricks Architect (Remote, US)
V4C.ai
Remote, United States
- $170,000 to $220,000 USD / year
Work from Home 3 days per week
Added 33 mins ago
V
Databricks Architect (hybrid) - Dallas, TX
V4C.ai
Remote, United States
- $170,000 to $220,000 USD / year
Work from Home 3 days per week
Added 38 mins ago
Architecture Senior Advisor
The Cigna Group
Saint Louis, MO
- Work with the development team to implement data strategies, build data flows, and develop conceptual data models.
Added 41 mins ago
OO
Program Manager (Home Finding)
Office of Shared Administration (WV)
WV
- $27.66 to $46.09 USD / hour
Applicants must possess a valid WV driver’s license and reliable transportation

VXI GLOBAL SOLUTIONS LLC

Operations Manager

United States

Apply on wd12.myworkdaysite.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Posting language: English
Posted: Nov 13, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is a leading provider of business process and information technology outsourcing, offering comprehensive services to its clients. Our company specializes in contact center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 40,000 people around the world including locations in China and the Philippines. We are seeking a dynamic Contact Center Operations Manager to join our team. At VXI, we are guided by our Values of Excellence, Integrity, Teamwork, Agility, and Inventiveness.

Contact Center Operations Manager Overview:

The Operations Manager will be directly responsible for the culture, engagement, performance, and overall success of the campaign by ensuring direct reports are properly managed and developed to effectively support the campaign. This position requires a strategic leader who knows how and when to be tactical. A creative game-changer who is not afraid to roll up his/her sleeves to get the job done!

Your Day to Day:

Adhere to company policies on ethics and integrity
Coach and develop team lead to more efficiently run a team of associates and meet KPIs and performance standards
Work with Client Services Team and Operations Director to ensure that all client and VXI objectives are met.
Develop and maintain department understanding of client expectations and customer needs in order to set organizational direction and create opportunities to achieve objectives.
Develop, grow, and maintain a positive employee experience, increase employee capabilities and job satisfaction while ensuring that we uphold our standards and surpass the expectations of our clients.
Develop “The Plan” and lead the team by allocating resources, assigning responsibilities, coordinating, communicating, and participating in the activities necessary to achieve company goals.
Guide the team to achieve performance metrics, troubleshoot problem areas, and recommend corrective/preventative action plans.
Lead and direct audits in order to improve business processes and activities.
Conduct reviews with Clients and Management Team to evaluate lessons learned and ensure best practices are integrated into process improvement efforts.
Partner with Human Resources to co-manage all staff issues, including staffing and selection, goal setting, annual reviews, compensation planning, and career development.
Partner with Workforce Management to ensure staffing and production remain at appropriate levels.
Maintain constant and open communication with all stakeholders.
Ensure that VXI is represented well to internal clients (our employees), external clients (and their customers), and the community at large.

To be successful, you must:

Must be able to do root cause analysis.
Must know how to manage line adherence.
Have the ability to see the big picture and how it relates to the success of VXI.
Be a natural leader who can energize multiple teams in an environment of change and growth.
Be honest and inspire the team to operate with integrity.
Have experience successfully managing contact center(s)/campaigns in excess of 200 employees.
Have experience using Microsoft Project, Outlook, and Office (Word, Excel, and PowerPoint).
Be flexible and adaptable to changing business needs.
Possess excellent verbal, written, and presentation skills.
Have the ability to deliver persuasive, confident and articulate communication across all levels internally and externally.
Possess excellent judgment/problem solving skills.
Have excellent interpersonal, organizational, mediation, and negotiation skills.
Be recognized as a natural influencer with an ability to find creative solutions to deliver business plan targets.
Have an advanced understanding and competency in Contact Center Workforce Management discipline.
Have an advanced understanding of IT/Telephony systems within a contact center.
Effective time management skills including ability to multitask, organize and prioritize
Have experience in effectively delivering change within a sales and customer-focused organization.
A self-starter able to facilitate strategic discussion to move business forward.
P&L management within a Contact Center environment.

The Education/Experience required:

High School Diploma Required
Bachelor’s degree preferred
3+ years in a Contact Center Operations Management role with a demonstrated ability to lead people and gain results preferred
3+ years as in Operations Manager/Leadership role required

Things to know:

Flexible with schedule to accommodate working in a 24x7 environment and international time zones.
Must be able to pass a background check and drug screen.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply on wd12.myworkdaysite.com About employer

Report this job

Work requirements

Jobs in the United States