Help Desk Support

Denver, CO, United States

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Job details

Experience: · May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
Posting language: English
Posted: Jul 28, 2017

Original job description

Job Description

Job Title: Help Desk Support I

Location: 601 East 18th Avenue Suite 150 Denver, CO

Duration: 9+ Months

Complete Description:

Description:

· Please see updated statement of work in the attachment section:

· Provides support to end users on a variety of issues. · Identifies, researches, and resolves technical problems. · Responds to telephone calls, email and personnel requests for technical support. · Documents, tracks and monitors the problem to ensure a timely resolution. · May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. · Has knowledge of commonly-used concepts, practices, and procedures within a particular field. · Relies on instructions and pre-established guidelines to perform the functions of the job. · Primary job functions do not typically require exercising independent judgment. Additional Information All your information will be kept confidential according to EEO guidelines.