Business Analyst

Job Description

Client and Position Details:

Job Title: Business Analyst Location: Lansing, MI

Duration: 12 Months (with possible further extension)

Job Description:

• This position mentors other staff to resolve client agency IT issues; process subject matter expert leading the development of program specifications for large, multi-agency, or enterprise projects.
• Review and approve identified opportunities, plans, and recommendations to gain efficiencies by reengineering business processes.
• Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
• Manage multiple projects with short-term timelines for several agencies. Organize data, schedule meetings amongst Telecommunication teams and prioritize.
• Draft and review Inter-Agency Agreements, MOUs, Subscription Agreements, Service Agreements, SoWs, et cetera

Qualifications

Skills:

Bachelor’s Degree Organization Skills Communications Skills Experience working in a large enterprise setting Experience with multiple network platforms Experience working with multiple network lines of service Experience working within a Telecommunications environment Customer Relations Experience ChangePoint Microsoft Project

Additional Information All your information will be kept confidential according to EEO guidelines.