Archived listing. The details below describe a past opening.
Core Responsibilities
Client Services & Program Oversight
- Provides ongoing monitoring, coordination, and case management for all clients enrolled in Group Supported Employment (GSE) services.
- Oversees the implementation and daily operations of GSE programming to ensure services are personcentered, goal-oriented, and aligned with regulatory standards.
- Develops, coordinates, and monitors Individual Service Plans (ISPs), Behavior Support Plans (BSPs), and employment goals in collaboration with the Program Manager and interdisciplinary care teams.
- Conducts regular assessments to evaluate client progress, skill acquisition, work performance, and employment outcomes.
- Supports coordination of transportation to and from GSE sites as needed.
- Participates in crisis prevention planning and provides intervention support when necessary to ensure client safety and service continuity.
- Maintains a safe, structured, and professional environment across all service locations.
Staff Supervision & Operational Support
- Supervises, trains, and evaluates staff assigned to GSE services, ensuring performance expectations and service quality standards are met.
- Provides coverage and direct support during vacancies, absences, or staffing shortages to maintain uninterrupted programming and operations.
- Schedules and facilitates meetings with referral agencies, parents, guardians, care teams, and other stakeholders as needed to support coordinated services.
- Actively promotes and upholds organizational policies, procedures, and expectations as outlined in the Employee Handbook.
Community Engagement, Compliance & Program Development
- Develops and maintains relationships with local businesses, community organizations, and partners to expand employment opportunities for clients.
- Supports the identification of new GSE sites and community partnerships that enhance employment
- Ensures all required documentation for GSE services is accurate, timely, and compliant with state and federal regulations.
- Reviews documentation and service records to ensure regulatory compliance and quality outcomes, and supports audit readiness efforts.
- Facilitates communication with clients' care teams to ensure coordinated service delivery and appropriate progress reporting.
- Makes recommendations to the Program Manager and Assistant Director regarding program enhancements, service expansion, and operational improvements.
- Performs other duties as assigned to support program operations and organizational goals.
Essential Skills
Required
- Bachelor’s degree in Human Services or related field (or equivalent experience).
- Experience working with individuals with disabilities in supported employment or community-based service settings.
- Prior supervisory or lead experience overseeing direct support professionals.
- Experience coordinating services with interdisciplinary care teams and external stakeholders.
- Strong organizational, communication, and problem-solving skills.
- Valid driver’s license and ability to transport participants as needed.
Preferred
- Experience in both Group Supported Employment and Community-Based Prevocational programming.
- Demonstrated ability to develop and implement ISPs, BSPs, and skill-development goals.
- Knowledge of state and federal regulations related to employment and prevocational services.
- Training in crisis intervention or positive behavior support.
- Experience building partnerships with employers and community organizations.