Jobs in the United States

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Added just now
Wireless Security Engineer - CIPHER
Atlanta, GA
…researchers combine science, engineering, economics, policy, and technical expertise to solve complex problems for the U.S. federal government, state, and…
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Mechanical Project Engineer
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Tooele, Utah, UT
As a Mechanical Project Engineer, you will own projects from concept through startup, including developing project scopes, preparing funding requests, specifying and procuring equipment,…
Added 1 min ago
CP
Supplier Quality Engineer II
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Roseville, MN
- $85,000 to $95,000 USD / year
Partner with engineering, procurement, operations, and quality teams, both internal and external, to oversee process and tool validations and resolve quality issues, align on root cause…
Added 2 mins ago
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…from initial planning and investment, through start-up and…
Added 2 mins ago
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Bechtel Corporation
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Project Field Engineer
Bechtel Corporation
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Senior Identity System Engineer
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Sioux Falls, SD · Marshfield, WI · Bemidji, MN · Bismarck, ND · Fargo, ND
8 Hours - Day Shifts (United States of America)
Added 3 mins ago
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Under the general direction of the Quality and Compliance Manager, the Quality Engineer III is responsible for utilizing an advanced set of theory combined with practical application to…
Added 3 mins ago
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Field Service Engineer
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Coordinate daily activities with contractors and a broad range of stakeholders, including city and county team, WSP business line(s), Operations, and Environmental teams.
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Research Environmental Engineer
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We are seeking a Research Environmental Engineer to join our Forecasting and River Operations team. This team develops operational river forecasting systems, hydrologic and reservoir…
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Research Engineer - Coating
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Software Engineer III, Infrastructure, Google Cloud Platforms
Google
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Master's degree or PhD in Computer Science or related technical fields.
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Plant Utilities Engineer 1 (NY HELPS) (Power Plant)
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Must have been an enlisted machinery technician (MK) with the U.S · Must have been an enlisted power generation equipment repairer with the U.S
Added 4 mins ago
Senior IT Systems Engineer
JT4, LLC
Las Vegas, NV
The Senior IT Systems Engineer (Hybrid Cloud & Infrastructure) will lead the architectural integration, modernization, and technical sustainment of our secure software development networks…
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Platform/Kubernetes Engineer
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JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better…
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DevSecOps Engineer
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JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better…
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Factory Automation Engineer
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The engineer will partner with manufacturing, operations, IT, maintenance, and equipment suppliers to deliver automation projects from concept through commissioning and ongoing support.
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Product Development Engineer-Seat Complete
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…seat is seeking a dynamic and highly motivated Seat Complete Engineer to join our product development team in the USA. In this critical role, you will be at the forefront of designing,…
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Lead Technician, Maintenance
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Durham, NC
This is a night shift position 12 hour (6:00pm - 6:00am) rotation (2-2-3) and a day shift position M-F
Added 4 mins ago
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NM
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Must possess and maintain a valid Driver's License
Added 4 mins ago
Systems Engineer, SME
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The Systems Engineer, SME must have:
Added 5 mins ago
Systems Engineer
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…together expertise across technology, analytics, risk management, operations, finance and other business functions to support the systems and services our clients rely…
Added 5 mins ago
Industrial/Data Analytics Engineer
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Job Description You will be joining the Operations Excellence team to drive data-informed decision-making and operational excellence. This role is tasked with analyzing technical processes…
Added 5 mins ago
Software Engineer
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What You Must Have

Voith Group

Service Engineer

York, PA, United States

Apply on jobs.voith.com About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Turbo is hiring for:

Service Engineer York, PA

Interested to learn about Voith? Check out our video "Voith Careers" on YouTube.

Reasons you’ll love working here:

Flexibility with Work/Life Balance
Competitive Compensation and Benefits Package
401K with generous company match
Climate-Neutral Footprint Worldwide
Tuition reimbursement

Summary We are seeking a Service Engineer to support both customer service and internal service operations for rail gearbox and coupler products. This role bridges the gap between customer service, shop technicians, and engineering by supporting product complaints, providing technical guidance, and ensuring high-quality service and repair outcomes. The Service Engineer will directly interface with customer service to resolve issues while also guiding in-house technicians with diagnostics, repair processes, and best practices.

Responsibilities

Customer Support

Act as a primary point of contact for customer service regarding technical issues, service needs, and complaint resolution.
Investigate customer-reported issues, perform root cause analysis, and communicate findings clearly and professionally.
Prepare and deliver service reports, corrective action summaries, and recommendations to the customer service team
Provide occasional on-site technical support and troubleshooting at customer locations.

Internal Support to Shop Technicians

Assist service technicians with technical guidance on inspection, testing, and repair of rail gearboxes, couplers, and subcomponents.
Support and develop standard work instructions, troubleshooting guides, and service documentation.
Train and mentor shop technicians in new repair methods, inspection criteria, and failure analysis techniques in alignment with Voith Global Standards.
Ensure service jobs meet Voith specifications, quality standards, and safety protocols.

Complaint Management & Root Cause Analysis

Support structured root cause investigations (using tools such as 5-Whys, FMEA, or Ishikawa).
Develop and track corrective and preventive actions (CAPA) to ensure recurring issues are addressed.
Share lessons learned with Global and Local engineering teams and production for continuous product and process improvement.

Documentation & Reporting

Maintain accurate service records and inspection reports.
Create technical reports for both internal stakeholders and customer distribution.
Monitor and report service-related KPIs.

Qualifications

Education: Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related technical field, or equivalent experience.
Experience:
3+ years of service engineering, product support, or maintenance in rail, heavy mechanical systems preferred.
Hands-on mechanical experience with gearboxes, couplers, or industrial drive systems preferred.
Experience working directly with customers as well as supporting internal service teams preferred.
Skills:
Strong mechanical troubleshooting and diagnostic skills.
Knowledge of root cause analysis methods and complaint resolution processes.
Effective communicator, capable of engaging both technical teams and customers.
Ability to read/interpret engineering drawings, schematics, and service manuals.
Proficiency with MS Office, Siemens NX, ERP system familiarity is a plus.
Ability to travel internationally for training and routine alignment with Global team.
Expected European travel for 3-6 months for initial training

Competencies

Customer-oriented with a professional, problem-solving approach.
Collaborative team player who can support technicians, interface with engineers and communicate with all levels of the organization.
Strong organizational skills with attention to detail and accountability.
Continuous improvement mindset with a drive for product and process reliability.

Work Environment

Based in the in-house service center, with direct involvement in shop repair activities.
Occasional travel (≤35%) to customer sites for technical support, inspections, or investigations.
Hands-on work with mechanical assemblies, requiring adherence to strict safety standards.

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.

Apply on jobs.voith.com About employer

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Jobs in the United States