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Vivint

QA Manager, Mobile

Lehi, UT, United States

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Job details

Experience: At least 3 years of direct people management experience in an engineering or QA organization, including hiring, coaching, performance management, and capacity planning.
Posting language: English
Posted: Nov 13, 2026

Original job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Job Summary:

We are looking for a Mobile QA Manager to lead the team responsible for validating our iOS and Android applications. This leader develops people and technical capability, plans capacity, and ensures reliable quality engineering execution across the mobile product lifecycle. The role requires direct people management experience and the ability to lead work across large teams in engineering, QA, product, and other technology functions.

What You Will Do:

Hire, coach, and develop Mobile QA engineers. Set clear expectations, provide performance feedback, and help the team grow its technical skills and ownership.
Plan staffing, workload, and priorities. Ensure the team has the devices, environments, test data, and access needed to complete validation.
Review and approve delivery test plans for coverage, feasibility, dependencies, resources, schedule, and expected evidence. Raise gaps before they affect quality or delivery.
Oversee functional, integration, exploratory, regression, performance, and release testing across iOS and Android devices and OS versions.
Lead work across large matrix teams in engineering, QA, product, technology, and IoT. Align teams on dependencies, defect resolution, readiness, risks, and decisions, including when they do not report to you.
Establish a regular cadence for test planning, progress reviews, defect and risk reviews, release readiness, and follow-up actions.
Ensure defects include useful reproduction details and technical evidence, are triaged with the right teams, and are retested after fixes.
Communicate testing progress, coverage gaps, constraints, and quality status clearly to delivery teams and leadership.
Improve test practices, automation, device coverage, test assets, and team skills based on release results and customer feedback.

Required Qualifications:

Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical engineering experience.
At least 7 years of experience in software engineering, quality engineering, software testing, or a closely related technical field, including substantial experience with mobile applications.
At least 3 years of direct people management experience in an engineering or QA organization, including hiring, coaching, performance management, and capacity planning.
Experience leading large matrix teams or complex work across engineering, QA, technology, or IoT teams outside your direct reporting line.
Strong experience testing iOS and Android applications across devices and OS versions, including connectivity, permissions, notifications, app lifecycle, upgrades, and integrations.
Experience evaluating risk-based test plans and managing functional, integration, exploratory, regression, and release testing.
Working knowledge of mobile automation, CI pipelines, defect triage, test management, logs, and diagnostics.
Ability to explain technical risks and execution constraints clearly to engineers, product partners, and senior leaders.

Preferred Qualifications:

Experience with mobile applications connected to embedded software, cameras, IoT devices, or cloud services.
Experience with mobile performance, reliability, accessibility, security, telemetry, or analytics validation.
Experience improving automation strategy, test infrastructure, quality metrics, staged rollouts, or beta programs.

What Success Looks Like:

You build a technically capable and engaged team that makes realistic testing commitments and delivers trustworthy results. Risks and constraints are visible early. Partners understand quality status and next steps. The team learns from defects and customer feedback and continually improves its coverage and execution.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring - under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

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More about this job

Skills

Team leadership
Provide performance feedback
Leadership
Computer science
Computer engineering
Coaching
Performance management
Reporting
Communication skills

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Work requirements

Jobs in the United States