Manager of Human Resources Operations

Schedule: Full Time | Monday - Friday | 8:00am to 4:30pm Pay Range: $95,000 to $110,000 (salary exempt), based on experience, qualifications, and location.

Why You’ll Love Working at Vivie

• Competitive pay with employer-matched retirement and pay-on-demand
• Comprehensive health and wellbeing benefits
• Generous PTO and paid holidays
• Career growth with scholarships, training, and professional development
• Work-life benefits and modern technology that make your day easier

As a Manager of Human Resources Operations, provides leadership and oversight of key HR programs, including benefits, leave administration, compensation, safety, security, emergency preparedness, and team member scholarship programs. This role ensures consistent, compliant, and efficient HR operations while managing vendor partnerships, supporting organizational initiatives, and leading process improvements. Through cross-functional collaboration, data-driven decision-making, and team development, this position strengthens operational effectiveness, supports organizational priorities, and enhances the team member experience across Vivie.

As a Manager of Human Resources Operations, you will:

Lead Benefits & Leave Administration

• Oversee team member benefit programs, eligibility, enrollment, annual open enrollment, and leave of absence processes. Manage vendor and broker relationships, coordinate disability, workers' compensation, and accommodation processes, and ensure consistent communication, compliance, and effective program administration.

Compensation & Scholarship Programs

• Lead compensation administration, including market reviews, pay structures, job evaluations, wage adjustments, and annual compensation planning. Partner with Finance and Payroll to support competitive and equitable pay practices while overseeing scholarship program communications, eligibility, awards, payments, and reporting.

Oversee Safety, Security & Emergency Preparedness

• Coordinate organization-wide safety, workplace security, and emergency preparedness initiatives in partnership with operational, clinical, and facilities leaders. Maintain policies and procedures, support training and emergency drills, monitor incidents and injury trends, and implement corrective actions that promote a safe and prepared work environment.

Drive HR Operations, Compliance & Continuous Improvement

• Lead operational initiatives, standardize workflows, maintain program documentation, and ensure compliance with applicable regulations and organizational policies. Monitor program spending, analyze operational data, coordinate audits, and partner with HRIS and cross-functional leaders to improve efficiency, accuracy, and the overall team member experience.

Lead Teams & Strengthen Partnerships -

• Recruit, coach, and develop assigned team members while establishing clear expectations, accountability, and service standards. Collaborate with HR partners, Finance, Payroll, operational leaders, and external vendors to align HR programs with organizational priorities, resolve complex issues, and support effective service delivery.

Other Duties as Assigned

• The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This job also requires:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Five or more years of progressively responsible Human Resources experience, including benefits, compensation, leave administration, or related HR operations.
• Two or more years of supervisory or team leadership experience.
• Strong knowledge of employee benefits, leave administration, compensation practices, and applicable employment laws and regulatory requirements.
• Experience supporting workplace safety, security, emergency preparedness, or workers' compensation programs preferred.
• Demonstrated ability to lead HR operations, manage projects, improve processes, and utilize data to support organizational decision-making.
• Strong financial and analytical skills with the ability to monitor program costs, evaluate trends, and recommend practical improvements.
• Excellent communication, leadership, organizational, and problem-solving skills with the ability to build effective relationships across departments and external partnerships.
• Experience with Human Resources Information Systems (HRIS) and technology-supported HR administration; healthcare, senior living, or multi-location organizational experience preferred.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, residents, and community partners.

Additional Details:

• Employment Type: Salary, exempt
• Department: Human Resources
• Leadership Received: CHRO
• Division: Corporate
• Travel Requirements: Minimal
• This role does include supervisory responsibilities.