Senior Manager Creative Services

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

This role is responsible for collaborating with Marketing leadership, cross-functional business partners, and the Creative Services team to develop and execute compelling visual communications that support brand and business objectives. Duties include leading creative development from concept through final production, establishing and maintaining visual direction across print and digital channels, managing and mentoring a team of graphic designers and production artists, supporting marketing initiatives with creative strategy and execution, and ensuring high-quality, on-brand deliverables across catalogs, e-commerce, email, social media, photography, presentations, signage, environmental graphics, and related marketing materials.

Visual Comfort Offers:

• Work-Life Balance: Monday – Friday, 8:00am – 5:00pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:

• Lead the development and execution of creative strategies, campaign concepts, and visual communications that support marketing objectives and strengthen brand identity across print, digital, social, environmental, and promotional channels.
• Manage the creative services function, including project prioritization, resource allocation, team workload, timelines, budgets, and the successful delivery of multiple concurrent projects.
• Direct and mentor graphic designers, production artists, and freelance resources by providing creative leadership, performance feedback, coaching, training, and professional development support.
• Facilitate collaboration with marketing leadership, cross-functional partners, photographers, videographers, printers, and other vendors to ensure high-quality creative execution and on-time project completion.
• Contribute hands-on design expertise by developing concepts, layouts, presentations, and final production-ready files, while troubleshooting creative and technical issues as needed.
• Review and approve creative deliverables, brand standards, design systems, templates, and production materials to ensure quality, consistency, and alignment with business objectives.
• Analyze industry trends, emerging technologies, and competitive activity to identify opportunities for innovation and continuous improvement within the creative function.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Exhibits and adheres to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while maintaining a consistent presence in the workplace to effectively collaborate and communicate amongst co-workers and teams.

What you will bring:

• 7+ years' previous experience in graphic design, visual communication, creative services, or a related field, including 3+ years of team leadership or management experience.
• Bachelor's degree in Graphic Design, Visual Communications, Fine Arts, or a related discipline.
• Portfolio required demonstrating concept development, art direction, brand storytelling, and hands-on design execution across print, digital, and social channels.
• Strong aptitude for and proficiency navigating Systems and Programs.
• Advanced proficiency with Adobe Creative Cloud, including InDesign, Photoshop, and Illustrator; experience with Figma, presentation software, project management platforms, and digital asset management systems preferred.
• Strong understanding of creative development, brand management, art direction, print production, digital marketing, e-commerce design, and visual communication best practices.
• Experience in interior design, custom home building products, luxury home furnishings and/or lighting industry a plus.
• Exceptional organizational and time management skills, with a strong attention to detail.
• Ability to prioritize and handle multiple tasks and changing priorities.
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
• Demonstrate exceptional communication across all contact channels, including email, chat and phone.
• Available to work a flexible schedule including weekends, early mornings, late evenings.
• Equivalent combinations of education and experience will be considered for this role.

Compensation Range: $135,000

Compensation for this position is based on applicable, job-related factors, which may include, where relevant to the position, skills, qualifications, relevant experience, education, certifications, and geographic work location, consistent with applicable law.

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).