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Business Systems Analyst Consultant
PNC
Strongsville, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
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ES Project Manager - BU
Republic Services
Canton, OH
POSITION SUMMARY: ES Project Managers are responsible for managing the execution of a broad array of projects for client or at a client sites/facilities. Ensures or serves as the point of…
Added 1 min ago
Sr Partner Manager
GLOBAL PAYMENT HOLDING COMPANY
Cincinnati, OH
…biggest names in payments. We're looking for a Partnership Manager Specialist to join our ever evolving Global Payments team and help shape the future of global commerce. What you'll own *…
Added 1 min ago
Public Safety Coordinator
ASM Global
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…Public Safety Coordinator supports the Public Safety Assistant Manager by supervising daily shift operations, coordinating personnel assignments, monitoring security and life safety…
Added 1 min ago
ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open Location
EY
Toledo, OH · Cincinnati, OH · Columbus, OH · Akron, OH
As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving…
Added 1 min ago
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Oracle PPM Manager
Accenture
Columbus, OH · Cincinnati, OH · Cleveland, OH
- $94,400 to $266,300 USD / year
Work with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out PPM solution offering powered by Oracle Cloud.
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Senior Product Manager (Remote)
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The Senior Product Manager directs shared services and product delivery from design through implementation and testing, supporting FHIR data governance and data quality/pipeline efforts…
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Business Consulting- Order to Cash (O2C) - Manager - Open Location
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As a Manager in the Order to Cash (O2C) practice, you will help clients optimize and transform their revenue cycle operations by combining deep business process expertise with…
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Program Coordinator (US)
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Cincinnati, OH · Mason, OH · Columbus, OH · Seven Hills, OH
- $25.96 to $38.94 USD / hour
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Senior Consultant / Manager – Process Safety Management (PSM)
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Senior Manager, Life Sciences Adoption Strategy & Delivery
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- $102,300 to $209,500 USD / year
The Senior Manager, Life Sciences Adoption Strategy & Delivery is a senior individual contributor who partners with customers, Oracle teams, and practice leadership to help Life Sciences…
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Consulting Project Manager
Oracle
Columbus, OH
- $74,100 to $148,300 USD / year
As a Project Manager in the Consulting organization, you will coordinate clients, Oracle teams, and third-party vendors to deliver integrated software solutions. You will build practical…
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Senior Manager, Business Application Consulting - Guidewire Testing
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- $195,000 to $221,000 USD / year
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Social Work Case Manager
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Project Manager - Glendale AZ [PJM-2026-10]
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Client Success Coordinator
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Remote, United States
- $55,000 to $70,000 USD / year
The Client Success Coordinator provides operational and administrative support to the Client Success team by managing transactional client activities, supporting small client relationships,…
Added 47 mins ago
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Sr Manager, Strategic Sourcing - Technology
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- $161,200 to $225,000 USD / year
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Security Operations Manager
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As a Security Operations Manager, you’ll be the trusted link between our clients and our organization, ensuring they receive an exceptional experience that reflects GardaWorld’s reputation…
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Program Manager 4
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Detail oriented and relentless Principal Program Manager who are comfortable to roll up the sleeve to dive deep with engineers to create execution plans, identify dependencies and…
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Client Onboarding Project Manager II
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The Client Onboarding Project Manager leads the new client implementation and onboarding process for an assigned portfolio of new Quantum Health clients once a contract has been executed.…
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Visa USA Inc

Sr. Manager, VIP Coverage Authorization Systems

Denver, CO, United States

$163,300 to $261,600 USD / year

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Job details

Pay: $163,300 to $261,600 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 11-20-2026

Job Description

Overview:

The Senior Manager, VIP Coveragerole is essential for effective resource management across the VIP Authorization system and the global clients it supports. This position provides dedicated oversight to ensure the right resources are aligned to the highest-priority VIP issues, escalations, service needs, and operational initiatives. Without this role, resource allocation may become reactive, fragmented, or dependent on competing priorities across multiple teams.

The VIP Coverage Sr. Manager, part of the Product Reliability and Engineering management team, is responsible and accountable for the support of the VIP Authorization system in a multi-datacenter and multi-processing environment. They are responsible for managing and coordinating the efforts of a technical team responsible for the second level problem determination and recovery of the VIP Applications, Operating System, Services and Client related issues.

Key Responsibilities:

The Coverage Sr. Manager will assist/lead problem triage situations with the appropriate Management lanes, Support groups and Service partners as required and is responsible for tracking progress and final resolution implementation, an addition to assisting the Senior Director of Coverage and Operations with all follow up actions and closures.
Serves as SME in development projects representing VIP Coverage.
Serves as Project Manager for external/internal projects affecting VIP Coverage.
Direct management for multiple staff and levels.

Key work Outputs & Accountabilities:

Works closely with service partners such as VIP Operations, VOCC, CCM/CSS and peer development teams to ensure all VIP related services are operational and not causing client impact.
Accountable/Responsible for all VIP software and global implementations.
Act as Lane Commander for any VIP system related issues.
Serves as delegate to Senior Director of VIP Coverage.

Leadership Principles:

The role should exhibit the appropriate level of Visa Leadership Principles:

Lead by Example
Communicate Openly
Enable and Inspire
Excel with Partners
Act Decisively
Collaborate
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Visa will accept applications for this role until at least November 20, 2026. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. OR 11+ years of relevant work experience.

Preferred Qualifications

Minimum of 7 years' experience in an Operations, Coverage, or Service Delivery role
Minimum of 10 years' experience in a large datacenter environment with strong technical background in TPF related hardware, software, utilities and OS.
Experience with the Visa Systems/Applications, Visa Development Cycle and the TPF Coverage role a plus
Strong supervisory, analytical, problem determination and customer relations skills
Strong written and verbal communication skills

Information for US Applicants For roles located in the US, the estimated salary range for this position is $163,300.00 to $ 261,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. Visa is an Equal Opportunity Employer Apply at: https://ipc.us/t/6912D37D18BC494F.

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Skills

CSS
Customer relations
Communication skills
Sales
Office equipment

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