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Added 9 mins ago
Project Engineer
Schwan's Company
Salina, KS
Must have basic knowledge of processing, packaging & facility systems along with working knowledge of food manufacturing, engineering, quality, and research functions.
Added 9 mins ago
Malware Reverse Engineer
Accenture
Overland Park, KS
…practices. We are looking to add an experienced Malware Reverse Engineer to an already outstanding…
Added 48 mins ago
EI
Senior Engineer, Materials Quality Engineering
Entegris, Inc.
Colorado Springs, CO
- $31,533 USD / year
team supporting our regional supplier base and US manufacturing operations. In this role, the engineer will be responsible for assessing and managing
Added 54 mins ago
Entry Level Continuous Improvement
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Middletown, NY
Added 55 mins ago
Silicon Photonics Packaging Engineer Coop
NOKIA
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Added 1 hour ago
Senior Systems Engineer
DigaCore Technology Consulting
Remote, United States
enior Systems Engineer / Solutions Architect (Remote)
Added 2 hours ago
Project Engineer
Dawn Food Products
Denver, CO
…an empowering workforce Job Purpose and Overview The Project Engineer is responsible for the development, management, organization, and control of capital projects, from inception to…
Added 2 hours ago
Project Engineer
Dawn Food Products
Denver, CO
…an empowering workforce Job Purpose and Overview The Project Engineer is responsible for the development, management, organization, and control of capital projects, from inception to…
Added 3 hours ago
Product Development Engineer - Exterior Structural Castings
Ford Motor Company
Dearborn, MI
This PD Structural Casting Engineer position is within our Product Development organization focused on the design and development of structural high pressure die cast (HPDC) components to…
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KC
Product Development Engineer Intern
KLATencor Corporation
Ann Arbor, MI
- $56 USD / hour
…chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB…
Added 3 hours ago
ADAS Engineer
V2soft Inc.
Ann Arbor, MI
Added 8 hours ago
NS
Staff Applications Engineer (Integrated Voltage Regulators)
NAVITAS SEMICONDUCTOR USA, INC.
Torrance, CA
- $145,000 to $185,000 USD / year
We are seeking an Applications Engineer - Integrated Voltage Regulators to join the IVR Business Unit and own the system-level performance of integrated voltage regulators from the lab…
Added 8 hours ago
NS
Staff Product Engineer (Integrated Voltage Regulators)
NAVITAS SEMICONDUCTOR USA, INC.
Torrance, CA
- $145,000 to $185,000 USD / year
We are seeking a Staff Product Engineer - Integrated Voltage Regulators to join the IVR Business Unit and own device characterization and datasheet development from first silicon through…
Added 8 hours ago
NS
Staff Electromechanical Packaging Engineer
NAVITAS SEMICONDUCTOR USA, INC.
Torrance, CA
- $135,000 to $165,000 USD / year
We are seeking a Staff Electromechanical Packaging Engineer to join our fast-growing, collaborative team. The ideal candidate is self-motivated, energetic, and able to thrive in a…
Added 9 hours ago
Malware Reverse Engineer
Accenture
Boston, MA
…practices. We are looking to add an experienced Malware Reverse Engineer to an already outstanding…
Added 10 hours ago
Mechanical Engineer - Electronics Packaging
Image Associates Inc.
Walpole, MA
Experience of 4-8 years with electronics packaging design – can be in a variety of industries
Added 10 hours ago
TT
AI-Native Electrical Engineer
True Talent Solutions Partners
Detroit, MI
- $175,000 to $250,000 USD / year
- Coordinate PCB fabrication, component sourcing, and packaging with external partners.
Added 14 hours ago
Industrial Maintenance Reliability Tech
Sonoco Protective Solutions, Inc.
Bellbrook, OH
…company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our…
Added 14 hours ago
Structural Field Engineer - Cardinal
Bechtel Corporation
New Albany, OH
In this role, the Structural Field Engineer will report to the Lead Structural Field Engineer. This individual is responsible for providing technical assistance, direction, and support to…
Added 14 hours ago
Area Lead Instrumentation Field Engineer
Bechtel Corporation
New Albany, OH
The Instrumentation Field Engineer is responsible for planning, coordinating, and providing technical oversight of instrumentation and controls systems installed on the project. This role…
Added 14 hours ago
Site Lead Instrumentation Field Engineer
Bechtel Corporation
New Albany, OH
The Site Lead Instrumentation Field Engineer is responsible for planning, coordinating, and providing technical oversight of instrumentation and controls systems installed on the project.…
Added 14 hours ago
Lead Modules Field Engineer
Bechtel Corporation
New Albany, OH
The Area Lead Modules Field Engineer (ALMFE) serves as the primary field engineering lead responsible for the successful receipt, assembly, installation, testing, and turnover of modules in…
Added 14 hours ago
Sr. Process Engineer - Growing Media
Scotts Miracle-Gro
Columbus, OH
…apply! Job Description We are looking for a Senior Process Engineer to join our Growing Media (GM) Maintenance & Engineering team at one of our plant locations. This position will be remote…
Added 17 hours ago
FPGA Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Lexington Park, MD
Lead major microelectronics programs in the areas of design, verification, fabrication, packaging, te chn ology node access, integrity, t rus t, and assurance with Field Programmable Gate…
Added 18 hours ago
Packaging Systems Design Engineer III
Dennis Group
Springfield, MA
Packaging Engineers work closely with our process, controls, and building system engineers to scope, layout, install, and commission packaging equipment lines for our food and beverage…

Virtasant

Build & Release (CI/CD) Support Engineer

Remote, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Build & Release (CI/CD) Support Engineer Location: Remote | Time Zone: (Canada, Brazil, Chile, Colombia, Mexico) (8AM–5PM Pacific) About Virtasant Virtasant is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world’s largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers. For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving. About Virtasant Freedom to Grow. Power to Deliver. At Virtasant, talented people do their best work in an environment built on trust, autonomy, and continuous learning. With team members in 130+ countries, we are a remote-first, proudly diverse organization focused on meaningful work and real impact. Role Overview The Build & Release Support Engineer provides high-impact technical support for the customer’s build, release, and CI/CD systems, which every developer depends on to ship software. This role is deeply developer-facing and centers on build pipelines, software supply chain workflows, and release tooling. You will help engineers resolve blockers across tools like Maven, Java build systems, Docker, Spinnaker, Artifactory, and Jenkins. Success depends on strong troubleshooting skills, clear communication, and the ability to manage multiple threads and tickets in parallel. You will be the front line, ensuring developers can deliver reliably, safely, and at high velocity.

Business Outcome Become a deep expert in the customer’s build and release ecosystem and deliver fast, accurate support across Slack and tickets. Your work will maintain high developer velocity and minimize disruption across global engineering teams.

Success Measures

Healthy volume of threads and tickets handled with high-quality outcomes
Consistent achievement of time-based SLAs
High customer satisfaction through surveys
Accurate classification of issue type, severity, and patterns

What Will Be True When You Succeed

Developers ship faster with fewer build and release blockers
CI/CD and software supply chain tooling become more reliable and more usable
Escalations decrease due to strong frontline troubleshooting

Core Work Units

Frontline Support for Build & Release Systems

Manage Slack threads and tickets (roughly 50/50)
Triage build failures, broken pipelines, dependency issues, and configuration errors
Provide fast, accurate context before escalating
Handle multiple interactions in parallel without losing track

Deep-Dive Troubleshooting & Incident Support

Diagnose complex build, packaging, or artifact problems independently
Investigate issues involving Maven builds, Java compilation, Docker images, Artifactory repos, Jenkins jobs, and Spinnaker pipelines
Provide structured guidance throughout incidents

Escalation Management

Complete a thorough analysis before escalating
Gather all required details upfront to reduce back-and-forth
Produce clean, high-quality escalation tickets that downstream teams can act on immediately

Documentation & Knowledge Development

Maintain and refine FAQs and internal documentation
Create problem–solution one-pagers for recurring issues
Document newly solved problems instinctively and thoroughly

High-Quality Work - what top performance looks like Frontline Support

Quickly identifies whether the issue is build-related, config-related, or infra-related
Moves smoothly from triage to deeper analysis
Juggles multiple developer inquiries without missing follow-ups

Deep-Dive & Incident Support

Resolves complex pipeline or build issues without escalation
Coordinates multi-user incidents involving large build failures
Communicates clearly during investigation, root-cause analysis, and resolution

Escalations

Only escalates after a thorough investigation
Provides complete logs, reproduction steps, build metadata, and context
Saves downstream engineers time with clean, accurate handoffs

Documentation

Documentation is so clear that users avoid opening tickets
Proactively updates and refines materials for clarity and accuracy
Quickly turns real-world issues into reusable knowledge

Typical Day / Work Patterns

~50% Slack support, ~50% ticket handling
Documentation and PRs during low ticket volume periods
Weekly team meeting to review escalated tickets
High rate of context switching and parallel issue management

Required Skills & Experience Non-Negotiable Skills

Git proficiency and GitHub expertise
CI/CD tooling expertise (Jenkins, GitHub Actions, GitLab CI, etc.)
Build & Release engineering fundamentals
Maven and Java build tooling
Understanding of software supply chain lifecycle
Comfort supporting Artifact repositories (Artifactory, Nexus, etc.)
Experience with Spinnaker or similar deployment orchestration
Strong troubleshooting ability
Clear written and spoken communication
SDLC understanding
Unix command-line proficiency
Linux command-line proficiency
Scripting (Python/Bash)
Container knowledge (Docker/Kubernetes)

Nice-to-Haves

Monitoring tools (Prometheus/Grafana)
Prior SRE experience

Minimum Qualifications

2–5 years in Build/Release Engineering, DevOps, SRE, or software development
Strong troubleshooting skills
Clear communication skills
Strong linux skills, scripting, Git, and containers
Solid Linux/Unix experience
Experience with build tools (Maven/Gradle), containers, and artifact management systems
Disqualifiers: no CI/CD experience, poor communication

What You’ll Love

Constant learning and rapid skill growth
Hands-on technical problem solving
Directly unblocking developers across a global organization

What May Be Challenging

High context switching
Repetitive problem patterns
Pressure from supporting high-visibility systems

Differentiation: Industry

Remote-first, trust-based culture
Global team across 130+ countries
High autonomy and respect for your time
Exposure across multiple clients and modern systems
Meaningful, impactful technical challenges

Differentiation: Internal

Supports the highest-visibility set of services at the customer
More direct developer-facing work than similar Virtasant roles
Deep specialization in CI/CD rather than broad platform coverage

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