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Added 1 min ago
RB
Senior AWS Solution Architect
Random Bit
Remote, United States
- $130,000 to $150,000 USD / year
Design and engineer 100% AWS cloud-native application components
Added 13 mins ago
Full-Stack AI Engineer (Agentic Solutions) | Remote | USC Only.
Xlysi
Remote, United States
Strong full-stack engineering in Python and/or C#/.NET, plus API and integration development.
Added 17 mins ago
BV
Azure Platform Engineer
Bright Vision Technologies
Remote, United States
- $133,000 to $158,000 USD / year
We are seeking a skilled Azure Platform Engineer to design, deploy, and operate large-scale, secure, and resilient cloud platforms on Microsoft Azure. In this role you will own the…
Added 17 mins ago
BV
SDET Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $165,000 USD / year
We are seeking an experienced SDET Engineer to bring strong software engineering practices to the discipline of test automation. In this role you will design, build, and continuously…
Added 17 mins ago
BV
Platform Infrastructure Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
We are seeking an experienced OpenShift Engineer to design, deploy, and operate enterprise-grade Red Hat OpenShift container platforms running mission-critical workloads across on-premises…
Added 17 mins ago
BV
AI Interaction Designer
Bright Vision Technologies
Remote, United States
- $140,000 to $155,000 USD / year
We are looking for a AI Interaction Engineer to define and lead the strategy, patterns, and tooling for designing prompts, agentic workflows, and LLM-based application architectures across…
Added 17 mins ago
BV
Machine Learning Engineer – RL
Bright Vision Technologies
Remote, United States
- $155,000 to $180,000 USD / year
We are looking for a Machine Learning Engineer - RL to design, train, and deploy RL-based systems for high-impact decision-making problems where supervised learning alone is insufficient.…
Added 18 mins ago
BV
AI Risk Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
We are seeking an AI Risk Engineer to lead the design and implementation of security controls, threat models, and incident response capabilities specifically tailored to AI and machine…
Added 18 mins ago
BV
IoT Platform Engineer
Bright Vision Technologies
Remote, United States
- $130,000 to $150,000 USD / year
We are seeking an experienced IoT Platform Engineer to design and build connected, data-driven industrial systems spanning the factory floor to enterprise cloud platforms. In this role you…
Added 18 mins ago
BV
Model Optimization Engineer
Bright Vision Technologies
Remote, United States
- $150,000 to $175,000 USD / year
We are seeking an Model Optimization Engineer to focus on extracting maximum throughput, minimizing latency, and reducing cost across training and inference workloads for large neural…
Added 18 mins ago
BV
AI Innovation Engineer
Bright Vision Technologies
Remote, United States
- $135,000 to $210,000 USD / year
We are seeking an AI Innovation Engineer to bridge cutting-edge applied research and production engineering, designing and shipping advanced machine learning systems that solve high-impact…
Added 18 mins ago
BV
ML Systems Engineer
Bright Vision Technologies
Remote, United States
- $145,000 to $165,000 USD / year
We are seeking a ML Systems Engineer to design, build, and operate high-performance, highly reliable inference platforms for serving large machine learning models in production. The role…
Added 18 mins ago
BV
Firmware Software Engineer
Bright Vision Technologies
Remote, United States
- $125,000 to $145,000 USD / year
We are seeking an experienced Firmware Software Engineer to design and build software tooling, firmware, and infrastructure that support semiconductor design, verification, manufacturing,…
Added 18 mins ago
BV
Edge ML Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
We are looking for an Edge ML Engineer to design, optimize, and deploy machine learning models that run efficiently on resource-constrained edge devices, including mobile platforms,…
Added 18 mins ago
BV
Robotics Software Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
We are seeking an experienced Robotics Software Engineer to design, build, and integrate software systems that power autonomous robots and robotic platforms. In this role you will work…
Added 18 mins ago
BV
Foundation Model Engineer
Bright Vision Technologies
Remote, United States
- $200,000 to $230,000 USD / year
We are looking for an Foundation Model Engineer to design, execute, and operationalize fine-tuning workflows for large language models across supervised, preference-based, and reinforcement…
Added 18 mins ago
BV
AWS Platform Specialist
Bright Vision Technologies
Remote, United States
- $135,000 to $150,000 USD / year
Strong scripting skills in Python and Bash, with familiarity in Go or PowerShell considered a plus.
Added 32 mins ago
AI Engineer
Pearster
Remote, United States
At Pearster, we are hiring an AI Engineer to join our team. This is a 100% remote position where you will be responsible for designing, building, and implementing AI-powered solutions that…
Added 55 mins ago
C
Lead Engineer, AI Platform
Circle
Remote, United States
- $170,000 USD / year
We're looking for a Lead Engineer to help us build out the evaluation frameworks, observability tooling, and diagnostic infrastructure that tell us whether our AI Agents are working well,…
Added 56 mins ago
BV
Kafka Engineer
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
As we continue to grow, we’re looking for a skilled Kafka Engineer to join our dynamic team and contribute to our mission of transforming business processes through technology.
Added 56 mins ago
PLM Engineer (Windchill / Teamcenter)
Bright Vision Technologies
Remote, United States
PLM Engineer (Windchill / Teamcenter) - Remote
Added 1 hour ago
IG
Lead Python Engineer
Insight Global
Remote, United States
- From $74 USD / hour
We are seeking a Lead Python / Agentic AI Engineer to lead the design and development of LLM-powered applications and autonomous agent systems. This person will serve as a hands-on…
Added 1 hour ago
IG
Secret AI/Cloud Developer
Insight Global
Remote, United States
- From $55 USD / hour
Insight Global is looking for a Senior Software/Cloud Engineer to support a Federal client on the Army CECOM Unified Technical Services (UTS) program. This individual will support the…
Added 1 hour ago
IG
REMOTE Sr Data Engineer
Insight Global
Remote, United States
- From $74 USD / hour
-5+ years of experience as a Data Engineer building and supporting production data pipelines, data modeling, data transformations and data optimization
Added 2 hours ago
J
Senior Technical Support Engineer - Overnight Shift (PST)
Jobgether
Remote, United States
- $86,000 to $115,000 USD / year
…steps. Our partner is looking for a Senior Technical Support Engineer – Overnight Shift (PST) based in the United…

Virtasant

Build & Release (CI/CD) Support Engineer

Remote, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Build & Release (CI/CD) Support Engineer Location: Remote | Time Zone: (Canada, Brazil, Chile, Colombia, Mexico) (8AM–5PM Pacific) About Virtasant Virtasant is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world’s largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers. For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving. About Virtasant Freedom to Grow. Power to Deliver. At Virtasant, talented people do their best work in an environment built on trust, autonomy, and continuous learning. With team members in 130+ countries, we are a remote-first, proudly diverse organization focused on meaningful work and real impact. Role Overview The Build & Release Support Engineer provides high-impact technical support for the customer’s build, release, and CI/CD systems, which every developer depends on to ship software. This role is deeply developer-facing and centers on build pipelines, software supply chain workflows, and release tooling. You will help engineers resolve blockers across tools like Maven, Java build systems, Docker, Spinnaker, Artifactory, and Jenkins. Success depends on strong troubleshooting skills, clear communication, and the ability to manage multiple threads and tickets in parallel. You will be the front line, ensuring developers can deliver reliably, safely, and at high velocity.

Business Outcome Become a deep expert in the customer’s build and release ecosystem and deliver fast, accurate support across Slack and tickets. Your work will maintain high developer velocity and minimize disruption across global engineering teams.

Success Measures

Healthy volume of threads and tickets handled with high-quality outcomes
Consistent achievement of time-based SLAs
High customer satisfaction through surveys
Accurate classification of issue type, severity, and patterns

What Will Be True When You Succeed

Developers ship faster with fewer build and release blockers
CI/CD and software supply chain tooling become more reliable and more usable
Escalations decrease due to strong frontline troubleshooting

Core Work Units

Frontline Support for Build & Release Systems

Manage Slack threads and tickets (roughly 50/50)
Triage build failures, broken pipelines, dependency issues, and configuration errors
Provide fast, accurate context before escalating
Handle multiple interactions in parallel without losing track

Deep-Dive Troubleshooting & Incident Support

Diagnose complex build, packaging, or artifact problems independently
Investigate issues involving Maven builds, Java compilation, Docker images, Artifactory repos, Jenkins jobs, and Spinnaker pipelines
Provide structured guidance throughout incidents

Escalation Management

Complete a thorough analysis before escalating
Gather all required details upfront to reduce back-and-forth
Produce clean, high-quality escalation tickets that downstream teams can act on immediately

Documentation & Knowledge Development

Maintain and refine FAQs and internal documentation
Create problem–solution one-pagers for recurring issues
Document newly solved problems instinctively and thoroughly

High-Quality Work - what top performance looks like Frontline Support

Quickly identifies whether the issue is build-related, config-related, or infra-related
Moves smoothly from triage to deeper analysis
Juggles multiple developer inquiries without missing follow-ups

Deep-Dive & Incident Support

Resolves complex pipeline or build issues without escalation
Coordinates multi-user incidents involving large build failures
Communicates clearly during investigation, root-cause analysis, and resolution

Escalations

Only escalates after a thorough investigation
Provides complete logs, reproduction steps, build metadata, and context
Saves downstream engineers time with clean, accurate handoffs

Documentation

Documentation is so clear that users avoid opening tickets
Proactively updates and refines materials for clarity and accuracy
Quickly turns real-world issues into reusable knowledge

Typical Day / Work Patterns

~50% Slack support, ~50% ticket handling
Documentation and PRs during low ticket volume periods
Weekly team meeting to review escalated tickets
High rate of context switching and parallel issue management

Required Skills & Experience Non-Negotiable Skills

Git proficiency and GitHub expertise
CI/CD tooling expertise (Jenkins, GitHub Actions, GitLab CI, etc.)
Build & Release engineering fundamentals
Maven and Java build tooling
Understanding of software supply chain lifecycle
Comfort supporting Artifact repositories (Artifactory, Nexus, etc.)
Experience with Spinnaker or similar deployment orchestration
Strong troubleshooting ability
Clear written and spoken communication
SDLC understanding
Unix command-line proficiency
Linux command-line proficiency
Scripting (Python/Bash)
Container knowledge (Docker/Kubernetes)

Nice-to-Haves

Monitoring tools (Prometheus/Grafana)
Prior SRE experience

Minimum Qualifications

2–5 years in Build/Release Engineering, DevOps, SRE, or software development
Strong troubleshooting skills
Clear communication skills
Strong linux skills, scripting, Git, and containers
Solid Linux/Unix experience
Experience with build tools (Maven/Gradle), containers, and artifact management systems
Disqualifiers: no CI/CD experience, poor communication

What You’ll Love

Constant learning and rapid skill growth
Hands-on technical problem solving
Directly unblocking developers across a global organization

What May Be Challenging

High context switching
Repetitive problem patterns
Pressure from supporting high-visibility systems

Differentiation: Industry

Remote-first, trust-based culture
Global team across 130+ countries
High autonomy and respect for your time
Exposure across multiple clients and modern systems
Meaningful, impactful technical challenges

Differentiation: Internal

Supports the highest-visibility set of services at the customer
More direct developer-facing work than similar Virtasant roles
Deep specialization in CI/CD rather than broad platform coverage

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