Inside Sales Representative

We’re not just a lawn care company - we’re on a mission to create greener, healthier communities across the Mid-Atlantic. With 500+ team members and growing, we’ve built a reputation backed by our culture: Go Beyond. Grow Beyond. We invest in our people, promote from within, and celebrate those who show up and stand out - many of our leaders started right here. Along the way, you’ll get strong benefits, real career growth, and the support to build your future.

Virginia Green is growing - and we’re looking for driven, motivated individuals to join our team as Inside Sales Representatives.

If you thrive in a fast-paced environment and enjoy connecting with people, this is your kind of role. In this position, you’ll work with inbound leads - no cold calling required - helping homeowners choose the right lawn care solutions while delivering a best-in-class customer experience.

The Highlights:

• No cold calling! 100% inbound leads
• Competitive pay + strong commission potential
• A supportive, team-oriented environment
• Paid training and on-going coaching
• Clear career growth -> we promote from within!

Day in the Life:

• Deliver Exceptional Customer Service: Handle inbound and outbound customer interactions in a professional, courteous, and timely manner. Listen to customer needs and provide solutions that drive satisfaction and results
• Drive Sales & Revenue: Convert inbound inquiries into sales by understanding customer needs, recommending services, and achieving targeted close rates
• Manage Customer Accounts: Accurately enter and maintain customer data while assisting prospects and clients with professionalism and attention to detail
• Follow-Up on Opportunities: Proactively follow up on current and previous estimates to maximize sales opportunities
• Resolve & Escalate Issues: Address customer concerns and escalate issues to the appropriate team when needed
• Utilize Systems & Technology: Effectively use internal systems, scripts, and processes to manage accounts and complete tasks efficiently
• Maintain Quality Standards: Ensure high-quality interactions by following company standards and identifying opportunities for improvement
• Commit to Continuous Learning: Participate in training, team meetings, and ongoing education to stay current on products, systems, and processes

Qualifications/Requirements:

• Strong customer service skills with a focus on empathy and active listening
• Confidence in closing sales using a customer-focused approach
• Excellent communication, organization, and interpersonal skills
• Strong computer and data entry skills with attention to detail
• Self-motivated with the ability to work independently
• Problem-solving and negotiation skills
• Ability to thrive in a fast-paced, changing environment
• Willingness to learn and grow through ongoing training
• Basic knowledge of agronomy or horticulture is a plus
• Previous sales experience preferred
• Minimum of high school diploma or equivalent
• 2+ years of sales and/or landscaping industry experience preferred
• Prolonged periods of sitting and working on a computer
• Ability to occasionally stoop and bend

You Will Thrive Here If You:

• Take pride in delivering great service
• Confident communicator who enjoys connecting with customers
• Like solving problems and improving results
• Want a long-term career with real growth

Employment with Virginia Green is contingent upon the successful completion of all applicable pre-employment screenings, which may include a background check, motor vehicle record (MVR) check, and drug screening, based on the requirements of the position and applicable law.

Come Go Beyond and Grow Beyond at Virginia Green!

*Virginia Green is committed to a diverse and inclusive workplace. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability or other legally protected status.

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