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Added 2 mins ago
T
Project Manager
TEKsystems
Charleston, SC
- $75 to $85 USD / hour
DescriptionThe Project Manager plays a key role in ensuring operational readiness for our client's clinical expansion initiatives, including new clinics, pediatric expansion projects, the…
Added 2 mins ago
T
Epic Radiant Analyst (Ex-Epic)
TEKsystems
Dallas, TX
- $85 to $95 USD / hour
…an analyst looking for long-term engagement, as the hiring manager has a proven track record of extending high-performing consultants and identifying additional projects to keep strong…
Added 2 mins ago
Nursing Manager (RN) - Emergency Department (ED)
SNS HSHS St. Nicholas Hospital
Sheboygan, WI
HSHS St. Nicholas Hospital is seeking a Manager to join our Emergency Department (ED) Team. Our ideal candidates are required to have 3-5 years of ED experience and 3 years progressive…
Added 3 mins ago
TS
Public Notice - Contract Specialist (Direct Hire)
Transportation Security Administration
Springfield, VA
- $85,447 to $133,142 USD / year
Contracting and Procurement's (CP) mission is to build TSA's capabilities to protect the Nation's transportation systems effectively and efficiently by providing excellent contracting and…
Added 6 mins ago
AA
Engineering Manager, Mobile
Alaska Airlines
WA-SeaTac
- $149,600 to $224,400 USD / year
The Manager Software engineering role is responsible for executing the digital services strategy for Alaska Airlines and Hawaiian Airlines. As a people leader, this role leads and…
Added 6 mins ago
VH
Housing Manager
Veterans Health Administration
Tucson, AZ
- $91,205 to $118,569 USD / year
The Fisher House Program provides temporary accommodations and support for families, support persons and Caregivers of Veterans and Active Duty Military receiving treatment at major…
Added 9 mins ago
TS
Contract Specialist
Transportation Security Administration
Springfield, VA
- $70,623 to $133,142 USD / year
Contracting and Procurement's (CP) mission is to build TSA's capabilities to protect the Nation's transportation systems effectively and efficiently by providing excellent contracting and…
Added 9 mins ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Longmont, CO
- $100,959 to $156,471 USD / year
Receives general program assignments from a supervisor or higher level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are…
Added 10 mins ago
CC
Case Manager - 2003425
Catholic Charities, Archdiocese of New York
New York, NY
- $30.22 to $32.97 USD / hour
…management, employment-based, and educational services. The Case Manager will screen prospective applicants/cases, complete the enrollment process, provide orientation, and conduct…
Added 10 mins ago
E
Task Order Project Manager
ESM
Columbus, OH
- $162,000 to $195,000 USD / year
…Defense and Federal customers. We are hiring a Task Order Project Manager to support an enterprise-level program within a federal…
Added 10 mins ago
E
Task Order Project Manager
ESM
Fort Belvoir, VA
- $162,000 to $195,000 USD / year
…Defense and Federal customers. We are hiring a Task Order Project Manager to support an enterprise-level program within a federal…
Added 13 mins ago
IU
Account Manager for Avionic Industry
INNOLUX USA INC
Farmington Hills, MI
- $70,800 to $86,500 USD / year
(1) Constant monitoring of communications between Innolux's Avionics project / technical team and customer program & engineering personnel, with occasional intervening in these…
Added 14 mins ago
AT
T-Mobile Retail Store Manager HARRISONBURG | Virginia Ave Spanish Preferred
Arch Telecom
Harrisonburg, VA
- $60,000 to $100,000 USD / year
Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s…
Added 14 mins ago
AT
T-Mobile Retail Store Manager ALEXANDRIA | Rose Hill Dr Spanish Preferred
Arch Telecom
ALEXANDRIA, VA
- $60,000 to $100,000 USD / year
Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s…
Added 15 mins ago
VH
Supervisory Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Chicago, IL
- $75,290 to $97,874 USD / year
Added 15 mins ago
Receptionist
VIPcare
Ocala, FL
Added 18 mins ago
UA
Transportation Specialist (Fleet Management)
U.S. Army Corps of Engineers
Tulsa, OK
- $61,722 to $80,243 USD / year
Incumbent serves as the Transportation Fleet manager for the USACE (United States Army Corps of Engineers) District/Laboratory/Center. | Provide fleet management, transportation support…
Added 20 mins ago
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Chief of Staff
Federal Emergency Management Agency
Asheville, NC
- $125,776 to $163,514 USD / year
…directing recovery operations, supervising staff, resolving program and personnel issues, applying the National Incident Management System (NIMS) and Incident Command System (ICS), and…
Added 20 mins ago
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Maintenance Worker (MVO)
Federal Emergency Management Agency
Round Hill, VA
- $27 to $31 USD / hour
Added 22 mins ago
Technical Program Manager, Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)
Amazon Development Center U.S., Inc.
Arlington, VA · Herndon, VA
Shape the future of secure communications for the world's most critical missions. As a Principal Technical Program Manager for SCS TEMEG, you'll define the strategy and lead customers and…
Added 22 mins ago
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Day Hab Coordinator
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A Day Habilitation Coordinator is responsible for coordinating and overseeing individuals’ program plans through the development and evaluation of goals, objectives, and behavior or mental…
Added 22 mins ago
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Transportation Security Specialist (Vetting)
Transportation Security Administration
Springfield, VA
- $85,447 to $158,322 USD / year
This position is a Transportation Security Specialist located in Vetting Operations, Security Threat Assessment Division (STAD), Vetting Match Referrals and Analysis (VMR&A) Branch. The…
Added 22 mins ago
FE
Maintenance Worker (MVO)
Federal Emergency Management Agency
Round Hill, VA
- $27 to $31 USD / hour
Added 22 mins ago
IA
Management and Program Analyst
Immigration and Customs Enforcement
Irving, TX · Washington, DC
- $136,736 to $187,093 USD / year
…primary purpose of this position is to serve as a Management and Program Analyst (MPA) Contracting Officer's Representative (COR). Typical work assignments will…
Added 22 mins ago
CA
Supervisory Management and Program Analyst
Citizenship and Immigration Services
Camp Springs, MD
- $169,279 to $197,200 USD / year
As a Supervisory Management and Program Analyst, you will serve as the Chief for the Resource Management Division responsible for providing strategic oversight performing budget and vendor…

VIPcare

Receptionist

Ocala, FL, United States

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Job details

Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

What’s Your Why?

Are you looking for a career opportunity that will help you grow personally and professionally?
Do you have a passion for helping others achieve Better Health?
Are you ready to join a growing team that shares your mission?

Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

Responsibilities

Reports To: Office Manager

Position Objective:

The Receptionist is responsible for providing exceptional customer service while supporting the daily administrative operations of the medical practice. As the first point of contact for patients, visitors, and callers, this role creates a welcoming, professional, and patient-centered experience. The Receptionist manages front office operations, maintains accurate patient information, schedules appointments, processes payments, and supports care coordination to ensure efficient clinic operations and a Five-Star patient experience in a Medicare Advantage, value-based care environment.

Essential Responsibilities:

Patient Experience & Front Office Operations:

Welcome patients, visitors, and vendors in a courteous, professional, and compassionate manner.
Serve as the primary point of contact for patients by providing exceptional customer service in person and over the telephone.
Manage all front office operations, including:
Answering and routing telephone calls
Greeting and assisting patients
Scheduling and confirming appointments
Addressing routine patient inquiries
Appropriately routing or triaging calls to the clinical team
Maintain a clean, organized, and welcoming reception area.

Patient Registration & Administrative Support:

Complete patient registration, check-in, check-out, insurance verification - including Medicare Advantage plan eligibility, benefits confirmation, and prior authorization requirements - payment collection, copay processing, and appointment scheduling.
Accurately maintain patient demographic, insurance, and contact information within the electronic medical record (EMR).
Balance and reconcile daily patient collections in accordance with organizational procedures.
Maintain patient medical records and documentation in compliance with organizational policies and HIPAA requirements.
Assist patients with completing registration forms, wellness questionnaires, consent forms, screening documents, and other required paperwork.
Scan, upload, and maintain medical documents within the electronic medical record.
Support providers and clinical staff by maintaining patient records, medication lists, questionnaires, vaccination records, and other required documentation.

Patient Communication & Care Coordination:

Complete inbound and outbound patient communications, including:
As a Medicare Advantage, value-based care practice, proactive patient outreach is a core function of this role. Communications include:
Appointment reminders
Medication reminders
Transitional Care Management (TCM)
Preventive care outreach
Assist with scheduling Annual Wellness Visits (AWVs) and follow-up appointments.
Care coordination activities
Accurately document all telephone encounters and patient communications within the electronic medical record.
Assist patients with questions regarding appointments, referrals, and general office procedures, escalating clinical questions to the appropriate team member.

Administrative Support:

Assist with maintaining office supply inventory and notifying leadership when replenishment is needed.
Support providers, Office Managers, and clinic staff with general administrative tasks as assigned.
Collaborate effectively with clinical and administrative team members to promote efficient clinic operations.
Perform other duties as assigned.

Knowledge & Skills:

High school diploma or equivalent required.
1+ year(s) of experience in a medical office, physician practice, or other healthcare setting preferred.
Experience with patient registration, scheduling, insurance verification, or front office operations preferred.
Basic knowledge of medical terminology.
Working knowledge of HIPAA requirements and patient confidentiality principles.
Knowledge of medical coding principles preferred.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace (Drive, Docs, Sheets, Slides).
Excellent customer service skills and professional telephone etiquette.
Strong organizational, prioritization, time-management, and multitasking skills with exceptional attention to detail.
Excellent verbal and written communication skills with the ability to effectively communicate with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills with a collaborative, team-oriented approach.
Strong critical thinking, problem-solving, and decision-making abilities.
Ability to maintain confidentiality and appropriately handle sensitive and protected information.
Ability to work independently while effectively managing multiple priorities in a fast-paced medical office environment.
Demonstrated commitment to delivering exceptional customer service and a Five-Star patient experience.
Appreciation for cultural diversity and sensitivity to the needs of Medicare and other patient populations served by VIPcare.
Basic familiarity with Medicare Advantage insurance plans, eligibility verification, and prior authorization processes preferred.

Physical Requirements:

Ability to perform the physical activities required in a medical office environment, including frequent sitting, standing, walking, bending, reaching, and occasional lifting.
Ability to sit or stand for extended periods based on operational needs.
Ability to lift, carry, push, or move office supplies and equipment weighing up to 15 pounds.
Manual dexterity and fine motor skills sufficient to operate computers, telephones, printers, scanners, and other office equipment.
Visual acuity and hearing (with or without reasonable accommodation) sufficient to safely perform essential job functions.
Ability to operate standard office equipment, including computers, telephones, copiers, scanners, and other office technology.
Reliable transportation to consistently report to scheduled work locations and shifts.

Key Attributes/ Skills:

Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles.
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
Is able to work within the Better Health environment by facing tasks and challenges with energy and passion.
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.

COMPENSATION & BENEFITS

Competitive hourly rate plus performance bonuses that reward the quality outcomes you help drive - because when our patients thrive, so should you.

Schedule & Time Off
Monday-Friday schedule - no weekends, no on-call
8 paid company holidays per year
Paid Time Off (PTO) - accrued from day one
Medical, Dental & Vision insurance
Teladoc virtual care
Financial Protection
401(k) through Fidelity
Wellbeing & Support
Better Health Wellness Program
Employee Assistance Program (EAP)
Parental leave
Growth & Perks
BHG University
LinkedIn Learning
Working Advantage

**The compensation for the selected candidate will be based on a comprehensive evaluation of factors such as relevant experience, particularly in value-based care, skills, and qualifications as they align with the role's requirements. We are dedicated to providing a competitive salary that not only meets market standards but also reflects the unique value and expertise the candidate brings to the organization.

Organization VIPCARE Job ID 2026-3269

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More about this job

Skills

Customer service
Microsoft Office
Scheduling
Administrative support
EMR
Documentation
Regulatory compliance
Traditional Chinese medicine
Leadership
Medical terminology
Confidentiality
Medical coding
Electronic health records
Google Workspace
Google Docs
Google Slides
Prioritization
Time management
Multitasking
Attention to detail
Communication skills
Interpersonal skills
Critical thinking
Problem solving
Decision making
Work independently
Office equipment
Meet commitments

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