Jobs in the United States

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Added 1 hour ago
Human Resources Analyst I / II
City of Milpitas
Milpitas, CA
Human Resources Analyst I: $94,530.80 - $124,444.06 Annually
Added 2 hours ago
IT Data Analyst Senior
Idaho Division of Human Resources
Boise, ID
Recommends analytic opportunities and best practices to management.
Added 2 hours ago
IT Operations and Support Analyst II
Idaho Division of Human Resources
Boise, ID
Information Technology Services (ITS) currently has an opening for an IT Operations and Support Analyst II position with the Tier 1 Service Desk team in our Chinden Office in Boise. This…
Added 3 hours ago
Product Manager II - Operations Analyst
CAI Cox Automotive Corp Svcs., LLC
Atlanta, GA
The Product Manager II supports the execution of enablement, adoption, and optimization strategies for Product Management and UX teams across CAPTG. This role sits at the operational…
Added 3 hours ago
CO
Deputy Chief Probation Officer
County of Sonoma (CA)
Santa Rosa, CA
- $84.05 to $102.15 USD / hour
As a member of the Probation Department's executive management team, the Deputy Chief Probation Officer (DCPO) is responsible for directing and overseeing the operations of assigned…
Added 3 hours ago
IT Support Analyst II
Vimly Benefit Solutions
Seattle, WA
Vimly is looking for an experienced IT Support Analyst II to provide reliable, responsive support across our hardware, software, applications, peripherals, and user support needs. This role…
Added 3 hours ago
IT Support Analyst II
Vimly Benefit Solutions
Seattle, WA
Vimly is looking for an experienced IT Support Analyst II to provide reliable, responsive support across our hardware, software, applications, peripherals, and user support needs. This role…
Added 3 hours ago
SC
BSVIII Senior Business Systems Analyst
Santa Clara Valley Transportation Authority
San Jose, CA
- $63.7 to $82.8 USD / hour
Under direction, the Senior Business Systems Analyst leads and participates in the work of staff in performing applications support in designing, implementing, and maintaining VTA…
Added 4 hours ago
SO
IT Operations and Support Analyst II
State of Idaho
Boise, ID
- $31.7 to $33.69 USD / hour
Information Technology Services (ITS) currently has an opening for an IT Operations and Support Analyst II position with the Tier 1 Service Desk team in our Chinden Office in Boise. This…
Added 5 hours ago
DO
Labor Finance Analyst
Department of Forestry & Fire Protection
CA
- $6,031 to $7,775 USD / month
The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent…
Added 5 hours ago
RN Performance Excellence Consultant
St. Joseph's Hospital Health Center
United States
Serves as a resource to Quality and Peer Review and Organizational teams.
Added 5 hours ago
Business Analyst II
D.R. Horton, Inc.
Austin, TX
D.R. Horton, Inc. is currently looking for a*Business Analyst II***for theirFinancial Services IT Department. The right candidate will,with some supervision, clearly identify, define and…
Added 5 hours ago
Client Delivery Analyst II (Strategic Ops and Implementations) - Remote
Velera Solutions, LLC
Remote, United States
The Client Delivery Analyst II supports the successful implementation of various complex financial institution debit and/or credit projects and initiatives. Incumbent will participate in…
Added 5 hours ago
CO
Sr. Human Resources Analyst - Learning & Organizational Development
County of Riverside
Riverside, CA
- $54.22 to $76.8 USD / hour
…Lean methodologies, continuous improvement, and/or Learning Management Systems (LMS) is highly desired. Certifications in Myers-Briggs Type Indicator (MBTI), Gallup Clifton Strengths, and…
Added 6 hours ago
Clinical Supervisor - Jail-Based Evaluation and Restoration - Psychologist II
State of Colorado
Denver, CO
…responsibilities to provide after-hours support and crisis management to the programs. Along with the Director, this position will lead program auditing, identify deficiencies, provide…
Added 6 hours ago
TB
Virtual Premier Advisor - Norfolk, VA
Truist Bank
Norfolk, VA
- $84,000 to $110,000 USD / year
…affluent clients. Serve as a personal financial planning/advisory resource for clients, their attorneys and Certified Public Accountants…
Added 7 hours ago
DO
Finance Analyst II
Department of Forestry & Fire Protection
CA
- $6,031 to $7,547 USD / month
The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent…
Added 7 hours ago
DO
Finance Analyst II
Department of Forestry & Fire Protection
CA
- $6,031 to $7,547 USD / month
The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent…
Added 7 hours ago
PE
Personnel Transactions Unit Analyst
Public Employees Retirement System
CA
- $6,031 to $7,547 USD / month
Describe a time when you took the lead on a task, project, or assignment, or became a trusted resource for others. Explain your role, how you supported others, how you worked with people to…
Added 7 hours ago
SO
IT Data Analyst Senior
State of Idaho
Boise, ID
- $33.9 to $35.5 USD / hour
Recommends analytic opportunities and best practices to management.
Added 8 hours ago
Child Welfare Product Owner
Health & Human Services
Wake County, NC
…services and benefits. With this background, the Business Systems Analyst II helps establish functional system analysis, policy support and enforcement criteria, and sets priorities related…
Added 8 hours ago
DO
Workforce Development and Training Analyst
Department of Developmental Services - Headquarters
CA
- $6,031 to $7,547 USD / month
Under direction of the Supervisor I, the Analyst II independently performs analytical assignments related to Workforce Development and Training programs and initiatives for regional center…
Added 8 hours ago
LC
Support Analyst III / Team Lead
Lyon College
Little Rock, AR
- $60,000 to $70,000 USD / year
Direct Reports: Support Analyst I, Support Analyst II, AV Specialist II
Added 8 hours ago
Fire Department Human Resources Manager
County of Alameda
Dublin, CA
Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.
Added 8 hours ago
HA
Administrative Analyst II
Housing Authority of the City of Los Angeles
Los Angeles, CA
- $43.94 to $60.61 USD / hour
As department’s designated budget resource person, monitors and tracks departmental budget to ensure budget effectiveness; research budget variances and advises management. Prepares…

Vimly Benefit Solutions

IT Support Analyst II

Seattle, WA, United States

Base salary: $55,000-$65,000.

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Job details

Pay: Base salary: $55,000-$65,000.
Experience: 5+ years of hands-on IT support experience, including demonstrated proficiency in Tier I support duties
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Title: IT Support Analyst II (Full Time / Non-Exempt)

Who’ll You Report To: Sr. Director, IT and Security

Job Description

Vimly is looking for an experienced IT Support Analyst II to provide reliable, responsive support across our hardware, software, applications, peripherals, and user support needs. This role is best suited for someone with a strong foundation in Tier 1 support who is ready to handle more complex troubleshooting, manage competing requests with limited day-to-day direction, and serve as an escalation resource when issues require deeper technical judgment.

The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to both technical and non-technical users.

Please note: This role is an onsite position supporting our Seattle office, and we are only reviewing candidates who are local to the greater Seattle area and will not need to relocate. Out of state candidates will not be considered.

Job Responsibilities:

Own the installation and ongoing configuration of critical applications in accordance with Vimly's IT policies, procedures, and employee needs.
Prioritize assigned help desk requests, routine maintenance and project-related tasks in partnership with IT team members.
Deliver consultation and training on technology use and computer applications across Vimly departments, acting as a go-to resource for other IT systems users.
Configure, maintain, and update all third-party applications, including administration of application-dependent back-end servers.
Maintain the security of the organization's information systems: implement virus prevention/detection/cleaning and security procedures, monitor event logs and alerts, and proactively recommend policy and procedure improvements.
Configure, monitor, and maintain patch management systems to ensure network and systems integrity, including monthly patching of all applications, production, and development back-end servers.
Maintain clear documentation, update project or ticket tracking tools and provide
Timely status updates to support visibility and follow-through.
Identify opportunities to improve current software applications and support processes. Partner with IT leadership on recommended changes.
Provide Tier II technical support for hardware and software troubleshooting to internal and external customers, and serve as an escalation point for Tier I issues.
Mentor and support the onboarding of newer IT Support Analysts, sharing troubleshooting approaches and Vimly-specific systems knowledge.

Qualifications:

BA/BS degree in computer engineering or a related field, OR equivalent work experience in information technology.
5+ years of hands-on IT support experience, including demonstrated proficiency in Tier I support duties
Proven track record working independently with little day-to-day direction, including prioritizing competing requests and driving issues to resolution.
Experience with planning and implementation of complex projects is strongly preferred.
Relevant certifications (e.g., CompTIA A+, Network+, Security+) a plus.
Able to work on-site at Vimly's office; this role requires hands-on access to hardware, servers, and infrastructure that cannot be supported remotely.
Lifting Requirements: Up to 25 pounds - Frequently, 26-50 pounds - Occasionally, 51-60 pounds - Rarely.

What Will Help You Excel

You enjoy solving problems and take pride in finding the root cause of issues rather than just addressing symptoms.
You can balance multiple priorities and make sound decisions about what needs immediate attention versus what can wait.
You are comfortable working independently but know when to seek input or escalate an issue.
You have a strong service mindset and enjoy helping others navigate technical challenges in a way that is approachable and easy to understand.
You naturally look for opportunities to improve processes, documentation, and the overall employee support experience.
You communicate clearly with both technical and non-technical audiences and keep stakeholders informed of progress, risks, and next steps.
You are adaptable and comfortable learning new systems, applications, and technologies as business needs evolve.
You are organized, dependable, and follow through on commitments.
You demonstrate sound judgment when handling access, security, and confidential information.
You align with Vimly's core values, fundamentals, and commitment to delivering an exceptional customer experience.

What We Offer

Base salary: $55,000-$65,000. Eligible for annual bonus earnings, up to 3% of annual salary. Actual compensation offered may vary depending upon many factors, including a candidate’s skills, qualifications, experience, and location.

Salary is only one component of the Vimly Benefits Solution Total Rewards Program. Vimly offers its eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package:

Medical, Dental and Vision Coverage
401(k) Retirement Plan
20 PTO days accrued within the first year (includes sick time)
12 holidays per year, Diversity Time Off and Paid Volunteer Time Off
Life and AD&D Insurance
Long-term and Short-term Disability Insurance
Voluntary Life Insurance
Voluntary Long-Term Care (LTC) insurance
Voluntary Pet Insurance
Voluntary Legal Plan
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
AFLAC Voluntary Benefits
MetLife Voluntary Benefits
Employee Assistance Program

Vimly Benefit Solutions is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vimly is also committed to the full inclusion of all qualified individuals. As part of this commitment, Vimly will ensure that persons with disabilities are provided reasonable accommodations. Vimly is prepared to modify or adjust the job application process, or the job or work environment, to make reasonable accommodations to the known physical or mental limitations of the applicant or employee, unless the accommodation to impose is an undue hardship. If reasonable accommodation is needed, please contact HR@Vimly.com.

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