Jobs in the United States

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Added 2 mins ago
Senior Director, Field Marketing
Acrisure, LLC
ADDISON, TX · San Jose, CA · CHICAGO, IL
…right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance,…
Added 3 mins ago
Medical Director
Kingdom & Sequist
St Johnsbury, VT
Case Mix: Wellness, preventative care, surgery, dentistry, diagnostics, urgent care, and chronic disease management
Added 3 mins ago
WP
Medical Director
Whole Pet Veterinary Center
Westford, MA
- $150,000 USD / year
…providing fear-free veterinary care. We’re seeking a Medical Director to lead our experienced, collaborative team while continuing to practice hands-on medicine. This is an opportunity to…
Added 4 mins ago
Associate Compliance Privacy Director
Exelixis Inc
Alameda, CA
Collaborate with Legal Affairs and Information Technology (IT) on incident response and breach notification processes.
Added 7 mins ago
BC
Director of Test Engineering
Blue Canyon Technolo
Boulder, CO
- $180,000 to $225,000 USD / year
Position Purpose: The Director of Test Engineering will oversee test engineering and test technician operations, architecture, and strategy. They will ensure that proper engineering rigor,…
Added 7 mins ago
UO
Part Time Clinical Content Director - Open Rank-Instructor, Sr. Instructor, Assi
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
- Part-time
Must engage with School of Medicine information technology platforms and learning management systems
Added 8 mins ago
Pursuits and Proposals Lead
The Mitre Corporation
McLean, VA · Bedford, MA
…We’re a nonprofit engineering, applied research, and advanced technology organization working in the public interest. With objectivity and integrity at our core, we lead federally funded…
Added 8 mins ago
CI
Director, Back-end Engineering
Coupang Internal
United States
- $174,000 to $299,000 USD / year
…multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled…
Added 8 mins ago
Senior Director, Third-Party Risk
S&P Global
New York, NY
The Senior Director, Third-Party Risk within the second line Technology Risk & Resilience function, is responsible for oversight of third-party risk and for helping operationalize the…
Added 10 mins ago
IT Support Analyst II
Vimly Benefit Solutions
Seattle, WA
Who’ll You Report To: Sr. Director, IT and Security
Added 10 mins ago
IT Support Analyst II
Vimly Benefit Solutions
Seattle, WA
Who’ll You Report To: Sr. Director, IT and Security
Added 13 mins ago
Director, Enterprise Risk Management, Global
Vantage Data Centers Management Company LLC
Denver, CO
The Global Internal Audit team provides independent assurance, advice, and insight to strengthen governance, risk management, and controls across Vantage. The team also facilitates…
Added 16 mins ago
DS
Technical Support Administrator
Dripping Springs ISD
Dripping Springs, TX
- $72,221 to $99,734 USD / year
Manage and optimize district-wide technical support, device management, and customer service operations to ensure students and staff receive prompt service, dedicated follow-through, and…
Added 18 mins ago
Director, Portfolio Funding & Controls
Fortrea
Durham, NC
Additionally, the IT PMO Director is responsible for the line management and talent development of assigned project management staff with an emphasis on developing and improving consistent…
Added 23 mins ago
WV
Senior Director of Financial Aid - WV Higher Education Policy Commission - Kanawha Co.
West Virginia
South Charleston, WV
- $75,000 USD / year
The Senior Director of Financial Aid provides strategic and operational leadership for the administration of West Virginia state-supported financial aid programs and associated financial…
Added 23 mins ago
CT Technologist (PRN)
White Rock Medical Center LLC
Dallas, TX
The CT X-ray Technologist, under the direction of the Director of Medical Imaging, performs a variety of technical procedures utilizing computed tomography and radiographic imaging to…
Added 23 mins ago
WR
CT Technologist (Full TIme)
White Rock Medical Center LLC
Dallas, TX
- Full-time
The CT X-ray Technologist, under the direction of the Director of Medical Imaging, performs a variety of technical procedures utilizing computed tomography and radiographic imaging to…
Added 24 mins ago
Intelligence Program Manager
LLNL
Livermore, CA
…for mission delivery through efficient execution across the Z Program mission area. This portfolio includes: strategic planning, motivation and integration of Laboratory capability,…
Added 27 mins ago
School Business Official
Dallas Center-Grimes Community School District
Grimes, IA
The Director of Business Services provides strategic leadership and oversight of the financial operations, business functions, and fiscal management of the Dallas Center-Grimes Community…
Added 30 mins ago
IP
Maintenance Supervisor (Porch + Park)
Insite Property Solutions
Redmond, WA
- $31 to $37 USD / hour
Must be comfortable using workplace technology, including Microsoft Office Suite, mobile devices, and property management/maintenance applications
Added 31 mins ago
SD
Food Service Director - Part Time
School District of Poynette
Poynette, WI
- Part-time
The School District of Poynette Food Service Director is responsible for the management of the day-to-day operations of the school food service for all participating schools under the…
Added 31 mins ago
Manager, Hotel Openings & Transitions, U.S. & Canada
Hilton
Remote, United States
This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and…
Added 32 mins ago
C
Director, Back-end Engineering
Coupang
United States
- $174,000 to $299,000 USD / year
…multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled…
Added 34 mins ago
MI
Director, Business Unit Supply Chain
MKS Inc.
Rochester, NY
- $168,000 to $280,000 USD / year
Coordinate Engineering, Product Management, Program Management, Operations, Quality, Finance, and Supply Chain support around agreed Business Unit priorities without displacing functional…
Added 35 mins ago
Enterprise Data and Tool Risk Analyst
City National Bank of Florida
Coral Gables, FL
Supports the Director in maintaining the Tool Risk Management Program governing documents, procedures, and templates, drafting updates for the Director’s review.

Vimly Benefit Solutions

IT Support Analyst II

Seattle, WA, United States

Base salary: $55,000-$65,000.

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Job details

Pay: Base salary: $55,000-$65,000.
Experience: 5+ years of hands-on IT support experience, including demonstrated proficiency in Tier I support duties
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Title: IT Support Analyst II (Full Time / Non-Exempt)

Who’ll You Report To: Sr. Director, IT and Security

Job Description

Vimly is looking for an experienced IT Support Analyst II to provide reliable, responsive support across our hardware, software, applications, peripherals, and user support needs. This role is best suited for someone with a strong foundation in Tier 1 support who is ready to handle more complex troubleshooting, manage competing requests with limited day-to-day direction, and serve as an escalation resource when issues require deeper technical judgment.

The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to both technical and non-technical users.

Please note: This role is an onsite position supporting our Seattle office, and we are only reviewing candidates who are local to the greater Seattle area and will not need to relocate. Out of state candidates will not be considered.

Job Responsibilities:

Own the installation and ongoing configuration of critical applications in accordance with Vimly's IT policies, procedures, and employee needs.
Prioritize assigned help desk requests, routine maintenance and project-related tasks in partnership with IT team members.
Deliver consultation and training on technology use and computer applications across Vimly departments, acting as a go-to resource for other IT systems users.
Configure, maintain, and update all third-party applications, including administration of application-dependent back-end servers.
Maintain the security of the organization's information systems: implement virus prevention/detection/cleaning and security procedures, monitor event logs and alerts, and proactively recommend policy and procedure improvements.
Configure, monitor, and maintain patch management systems to ensure network and systems integrity, including monthly patching of all applications, production, and development back-end servers.
Maintain clear documentation, update project or ticket tracking tools and provide
Timely status updates to support visibility and follow-through.
Identify opportunities to improve current software applications and support processes. Partner with IT leadership on recommended changes.
Provide Tier II technical support for hardware and software troubleshooting to internal and external customers, and serve as an escalation point for Tier I issues.
Mentor and support the onboarding of newer IT Support Analysts, sharing troubleshooting approaches and Vimly-specific systems knowledge.

Qualifications:

BA/BS degree in computer engineering or a related field, OR equivalent work experience in information technology.
5+ years of hands-on IT support experience, including demonstrated proficiency in Tier I support duties
Proven track record working independently with little day-to-day direction, including prioritizing competing requests and driving issues to resolution.
Experience with planning and implementation of complex projects is strongly preferred.
Relevant certifications (e.g., CompTIA A+, Network+, Security+) a plus.
Able to work on-site at Vimly's office; this role requires hands-on access to hardware, servers, and infrastructure that cannot be supported remotely.
Lifting Requirements: Up to 25 pounds - Frequently, 26-50 pounds - Occasionally, 51-60 pounds - Rarely.

What Will Help You Excel

You enjoy solving problems and take pride in finding the root cause of issues rather than just addressing symptoms.
You can balance multiple priorities and make sound decisions about what needs immediate attention versus what can wait.
You are comfortable working independently but know when to seek input or escalate an issue.
You have a strong service mindset and enjoy helping others navigate technical challenges in a way that is approachable and easy to understand.
You naturally look for opportunities to improve processes, documentation, and the overall employee support experience.
You communicate clearly with both technical and non-technical audiences and keep stakeholders informed of progress, risks, and next steps.
You are adaptable and comfortable learning new systems, applications, and technologies as business needs evolve.
You are organized, dependable, and follow through on commitments.
You demonstrate sound judgment when handling access, security, and confidential information.
You align with Vimly's core values, fundamentals, and commitment to delivering an exceptional customer experience.

What We Offer

Base salary: $55,000-$65,000. Eligible for annual bonus earnings, up to 3% of annual salary. Actual compensation offered may vary depending upon many factors, including a candidate’s skills, qualifications, experience, and location.

Salary is only one component of the Vimly Benefits Solution Total Rewards Program. Vimly offers its eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package:

Medical, Dental and Vision Coverage
401(k) Retirement Plan
20 PTO days accrued within the first year (includes sick time)
12 holidays per year, Diversity Time Off and Paid Volunteer Time Off
Life and AD&D Insurance
Long-term and Short-term Disability Insurance
Voluntary Life Insurance
Voluntary Long-Term Care (LTC) insurance
Voluntary Pet Insurance
Voluntary Legal Plan
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
AFLAC Voluntary Benefits
MetLife Voluntary Benefits
Employee Assistance Program

Vimly Benefit Solutions is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vimly is also committed to the full inclusion of all qualified individuals. As part of this commitment, Vimly will ensure that persons with disabilities are provided reasonable accommodations. Vimly is prepared to modify or adjust the job application process, or the job or work environment, to make reasonable accommodations to the known physical or mental limitations of the applicant or employee, unless the accommodation to impose is an undue hardship. If reasonable accommodation is needed, please contact HR@Vimly.com.

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