Jobs in the United States

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Added 1 min ago
Project Manager (Railways
Hanson Professional Services Inc.
Seattle, WA
Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Teams.
Added 1 min ago
Analyst, Owner Experience
Mazda North American Operations
Remote, United States
Added 2 mins ago
Director, Corporate and Foundation Relations
Wellesley College
United States
Current Wellesley College employees must submit applications through the internal Workday portal by searching “browse jobs.”
Added 2 mins ago
Managing Partner
Texas Roadhouse Management LLC
B-St.Charles, MO
Reviewing applications, interviewing, and hiring management and hourly employees
Added 2 mins ago
Kitchen Manager
Texas Roadhouse Management LLC
B-St.Charles, MO
Reviewing applications, interviewing, and hiring or making recommendation to hire Back of House employees
Added 2 mins ago
Service Manager
Texas Roadhouse Management LLC
B-St.Charles, MO
Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
Added 2 mins ago
Storefront Insights Specialist
Apple
Cupertino, CA
Added 2 mins ago
Principal Security Engineer
Cars.com LLC
Remote, United States
Architect Secure Solutions: Design, implement, and maintain a comprehensive security architecture that safeguards our critical infrastructure, data, and applications.
Added 3 mins ago
IT Platform Admin
Lifetime Workforce Solutions, LLC
United States
…resources by ensuring the availability and successful operation of applications for users. This individual will demonstrate a high-level of responsibility and consistency by timely…
Added 3 mins ago
Project Manager I - Water/wastewater
Sundt
Sparks, NV
6. Manages all billings to ensure timely submission of payment applications and collection of payments from the owner in order to maintain a positive cash flow position. Manages the overall…
Added 3 mins ago
O
Lead Principal Data Systems Software Engineer
Oracle
Redwood City, CA
- $122,800 to $306,400 USD / year
Added 3 mins ago
BB
Child Care Teacher
BHCC Bright Horizons Children's Centers, LLC
Englewood, CO
- $20.25 to $24.75 USD / hour
Bright Horizons is accepting applications for this role on an ongoing basis.
Added 3 mins ago
IS
Clinical Assistant/Clinical Associate Professor, Clinical Psychopharmacology (1996)
Idaho State University
United States
- $125,000 to $132,000 USD / year
The Department of Clinical Psychopharmacology at Idaho State University (ISU) invites applications for a full-time, 12-month Clinical Assistant or Associate Professor of Clinical…
Added 3 mins ago
M/
Access to Care Coordinator - Waterbury, CT - Bilingual (English/Spanish) Required
Moses / Weitzman Health System
Waterbury, CT
- $23 to $25 USD / hour
…covered by Medicaid (HUSKY), ATCCs must be well versed in new applications and renewals, restoring lost coverage, and guiding patients through eligibility and coverage changes. ATCCs also…
Added 4 mins ago
Manager, Professional Education (BIOTRONIK Neuro)
BIOTRONIK
United States
Proficiency with Microsoft Office applications and CRM/event-management platforms.
Added 4 mins ago
SE
Application Engineering Intern
Schweitzer Engineering Laboratories, Inc.
MS
- $24.25 to $33 USD / hour
5. Support applications engineers to develop best practice application guides for SEL technology that provide secure and compliant solutions.
Added 4 mins ago
CO
Probation Accountant II - Promotional
County of Sonoma (CA)
Santa Rosa, CA
- $43.3 to $52.64 USD / hour
…operations of the County and its departments; data processing applications to accounting…
Added 4 mins ago
CO
Deputy Chief Probation Officer
County of Sonoma (CA)
Santa Rosa, CA
- $84.05 to $102.15 USD / hour
The County of Sonoma invites applications for Deputy Chief Probation Officer.
Added 4 mins ago
Engineer - Flight Operations (Remote)
United Airlines
Chicago, IL
The flight operations engineer will support development of performance software applications, analysis for new stations, markets, and fleets, tools to increase operational efficiency, and…
Added 5 mins ago
Sr. Product Manager
Indeed
United States
Added 5 mins ago
Senior Purchaser (1956) - Office of Contract Administration, Office of City Administrator
City and County of San Francisco
San Francisco, CA
Added 5 mins ago
MA
Disability Specialist (Part-time)- Grant Funded
Milwaukee Area Technical College
Mequon, WI
- $27.69 to $34.61 USD / hour
- Part-time
Knowledge of computers, common software programs, internet navigation, as well as specialized applications such as JAWS, and Zoomtext, for visual impairment, Kurzweil 3000 / Firefly for a…
Added 5 mins ago
CO
Public Works Inspector I
City of Upland
Upland, CA
- $33.37 to $42.59 USD / hour
Added 5 mins ago
SC
Diesel Technology Instructional Staff
Southeastern Community College - Whiteville, NC
Whiteville, NC
- Up to $3,000 USD / month
Demonstrated experience with one or more diesel applications, which may include diesel automobiles and pickup trucks, medium- and heavy-duty commercial trucks, buses, vocational vehicles,…
Added 6 mins ago
Human Resources Coordinator
SUN Behavioral Columbus
Columbus, OH

Vimly Benefit Solutions

IT Support Analyst II

Seattle, WA, United States

Base salary: $55,000-$65,000.

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Job details

Pay: Base salary: $55,000-$65,000.
Experience: 5+ years of hands-on IT support experience, including demonstrated proficiency in Tier I support duties
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Title: IT Support Analyst II (Full Time / Non-Exempt)

Who’ll You Report To: Sr. Director, IT and Security

Job Description

Vimly is looking for an experienced IT Support Analyst II to provide reliable, responsive support across our hardware, software, applications, peripherals, and user support needs. This role is best suited for someone with a strong foundation in Tier 1 support who is ready to handle more complex troubleshooting, manage competing requests with limited day-to-day direction, and serve as an escalation resource when issues require deeper technical judgment.

The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to both technical and non-technical users.

Please note: This role is an onsite position supporting our Seattle office, and we are only reviewing candidates who are local to the greater Seattle area and will not need to relocate. Out of state candidates will not be considered.

Job Responsibilities:

Own the installation and ongoing configuration of critical applications in accordance with Vimly's IT policies, procedures, and employee needs.
Prioritize assigned help desk requests, routine maintenance and project-related tasks in partnership with IT team members.
Deliver consultation and training on technology use and computer applications across Vimly departments, acting as a go-to resource for other IT systems users.
Configure, maintain, and update all third-party applications, including administration of application-dependent back-end servers.
Maintain the security of the organization's information systems: implement virus prevention/detection/cleaning and security procedures, monitor event logs and alerts, and proactively recommend policy and procedure improvements.
Configure, monitor, and maintain patch management systems to ensure network and systems integrity, including monthly patching of all applications, production, and development back-end servers.
Maintain clear documentation, update project or ticket tracking tools and provide
Timely status updates to support visibility and follow-through.
Identify opportunities to improve current software applications and support processes. Partner with IT leadership on recommended changes.
Provide Tier II technical support for hardware and software troubleshooting to internal and external customers, and serve as an escalation point for Tier I issues.
Mentor and support the onboarding of newer IT Support Analysts, sharing troubleshooting approaches and Vimly-specific systems knowledge.

Qualifications:

BA/BS degree in computer engineering or a related field, OR equivalent work experience in information technology.
5+ years of hands-on IT support experience, including demonstrated proficiency in Tier I support duties
Proven track record working independently with little day-to-day direction, including prioritizing competing requests and driving issues to resolution.
Experience with planning and implementation of complex projects is strongly preferred.
Relevant certifications (e.g., CompTIA A+, Network+, Security+) a plus.
Able to work on-site at Vimly's office; this role requires hands-on access to hardware, servers, and infrastructure that cannot be supported remotely.
Lifting Requirements: Up to 25 pounds - Frequently, 26-50 pounds - Occasionally, 51-60 pounds - Rarely.

What Will Help You Excel

You enjoy solving problems and take pride in finding the root cause of issues rather than just addressing symptoms.
You can balance multiple priorities and make sound decisions about what needs immediate attention versus what can wait.
You are comfortable working independently but know when to seek input or escalate an issue.
You have a strong service mindset and enjoy helping others navigate technical challenges in a way that is approachable and easy to understand.
You naturally look for opportunities to improve processes, documentation, and the overall employee support experience.
You communicate clearly with both technical and non-technical audiences and keep stakeholders informed of progress, risks, and next steps.
You are adaptable and comfortable learning new systems, applications, and technologies as business needs evolve.
You are organized, dependable, and follow through on commitments.
You demonstrate sound judgment when handling access, security, and confidential information.
You align with Vimly's core values, fundamentals, and commitment to delivering an exceptional customer experience.

What We Offer

Base salary: $55,000-$65,000. Eligible for annual bonus earnings, up to 3% of annual salary. Actual compensation offered may vary depending upon many factors, including a candidate’s skills, qualifications, experience, and location.

Salary is only one component of the Vimly Benefits Solution Total Rewards Program. Vimly offers its eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package:

Medical, Dental and Vision Coverage
401(k) Retirement Plan
20 PTO days accrued within the first year (includes sick time)
12 holidays per year, Diversity Time Off and Paid Volunteer Time Off
Life and AD&D Insurance
Long-term and Short-term Disability Insurance
Voluntary Life Insurance
Voluntary Long-Term Care (LTC) insurance
Voluntary Pet Insurance
Voluntary Legal Plan
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
AFLAC Voluntary Benefits
MetLife Voluntary Benefits
Employee Assistance Program

Vimly Benefit Solutions is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vimly is also committed to the full inclusion of all qualified individuals. As part of this commitment, Vimly will ensure that persons with disabilities are provided reasonable accommodations. Vimly is prepared to modify or adjust the job application process, or the job or work environment, to make reasonable accommodations to the known physical or mental limitations of the applicant or employee, unless the accommodation to impose is an undue hardship. If reasonable accommodation is needed, please contact HR@Vimly.com.

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