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Added 12 mins ago
Assistant Store Manager 2328
Great Plains Specialty Finance Inc
Tulsa, OK
…difference in our customers’ lives and the communities we serve. Our Assistant Store Managers are frontline brand ambassadors representing Check N Go, Allied Cash Advance, or Cash Store,…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Whitehall, PA
- $20.5 USD / hour
The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in…
Added 2 hours ago
Assistant Store Leader
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Mclean, VA
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Added 2 hours ago
Assistant Retail Manager
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Tampa, FL
As an Assistant Retail Experience Manager at Fleet Feet, you’ll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class…
Added 3 hours ago
Assistant Manager I
Dollar Tree Stores INC
Fayette, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Seasonal Associate - Famous Footwear
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Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
Added 4 hours ago
CO
Liquor Store Assistant Manager 3 - Trinity Point Drive, Washington
Commonwealth of Pennsylvania
PA
- $54,103 to $77,066 USD / year
We are looking for a dynamic and results-driven Liquor Store Assistant Manager 3 to join our Fine Wine & Good Spirits store at Trinity Point Drive in Washington. In this role, you will play…
Added 4 hours ago
Assistant Manager
Premium Brands Opco LLC
Store 3022-Palm Beach Outlets-ANN-West Palm Beach, FL
As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both…
Added 4 hours ago
Advanced Practice Provider - FNP/PA
MC Medical Group of D.C., P.C.
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…are empowered to practice holistically with strong clinical support, collaborative resources, and a unified “one store, one team”…
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Assistant Store Manager
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Assistant Store Manager
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Lake Orion, MI · Waterford, MI
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Assistant Store Manager
AutoZone
Waterford, MI · Clarkston, MI
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JJ
Culinary Lab Assistant
Joliet Junior College
Joliet, IL
- $15.38 to $17.3 USD / hour
Responsible for assisting instructional faculty and students, and provides support in the operation and monitoring of lab processes, equipment and activities in the Culinary Arts Management…
Added 4 hours ago
UB
Stylist
Ulta Beauty, Inc.
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- $18 USD / hour
…professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service…
Added 4 hours ago
Assistant Stylist
Ulta Beauty, Inc.
Huntington Beach, CA
The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a…
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Stylist
Ulta Beauty, Inc.
Lewiston, ID
…professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service…
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Elite Stylist
Ulta Beauty, Inc.
Lewiston, ID
…professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and…
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Master Stylist
Ulta Beauty, Inc.
Lewiston, ID
…professional services with an emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service…
Added 5 hours ago
MK Crossgates - Seasonal Sales Assistant
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United States
…customer experience and achieving results. As a Seasonal Sales Assistant, you are a flexible team player with the ability to multitask and thrive in a fun, inspiring and fast-paced store…
Added 5 hours ago
PB
Assistant Coach, Women's Soccer
Palm Beach Atlantic University
West Palm Beach, FL
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Palm Beach Atlantic University (PBA) invites applications for the full-time position of Assistant Coach, Women's Soccer. The Assistant Coach will support the Head Coach in coordinating…
Added 6 hours ago
SL
Gift Center Production Assistant
Stew Leonard's
Danbury, CT
- $18.25 to $20.13 USD / hour
Collaborate with other team members to ensure the smooth operation of the store, offering assistance and support where needed.
Added 6 hours ago
Seasonal Bakery Production Assistant
Stew Leonard's
Danbury, CT
Collaborate with team members to ensure the smooth operation of the store, offering assistance and support where needed.
Added 6 hours ago
Seasonal Culinary Assistant
Stew Leonard's
Danbury, CT
Collaborate with team members to ensure the smooth operation of the store, offering assistance and support where needed.
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Seasonal Meat Production Assistant
Stew Leonard's
Danbury, CT
Collaborate with team members to ensure the smooth operation of the store, offering assistance and support where needed.

Victra

Assistant General Manager

Waterbury, CT, United States

$28.44 USD / hour

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Job details

Pay: $28.44 USD / hour
Experience: ● 1-2 years of experience in a Customer Service or leadership role
Posting language: English
Posted: Nov 2, 2026

Original job description

Assistant General Manager Bilingual Preferred: Spanish

About Us

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions - and help them to choose our wireless products and services. Position Summary Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You take personal ownership of both your own sales performance and your team's - your numbers are a reflection of your leadership, not just theirs. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.

Key Responsibilities

Talent Management - Selecting, hiring, and developing the best talent

Take part in interviewing and hiring decisions for your store - helping bring in the best talent is as much your job as developing the team you already have
Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic
Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments Results Driven - Owning your numbers and the store's commitments
Take personal ownership of your own individual sales performance on the floor - lead the numbers, don't just manage them
Taking direction from store leader on day-to-day operations while prioritizing to deliver on commitments under pressure
Keep score daily - track your own performance and your team's key sales metrics every day, and use that scorecard to coach in the moment rather than waiting for a weekly review
Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality
Completing store opening and closing activities
Collective responsibility on attaining store targets daily/weekly/monthly Customer Focus - Delighting customers through hands-on leadership
Model the standard Victra Greet on the sales floor - introduce yourself, get the guest's name, and ask what brings them in - and coach your team to deliver it every guest, every time
Leading your team by resolving customer issues and assisting with customer transactions
Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store so every guest gets a great in-store experience Relationship Building - Earning commitment from your team and peers
Build reciprocal relationships with your team and fellow store leaders - use honest, compelling communication to earn their commitment and support Change Management - Championing improvement in your store
Champion new merchandising standards and planogram changes as they roll out, leading your team through the change rather than just enforcing it Strategic Thinking - Setting goals aligned to the business
Setting and sharing daily/weekly/monthly goals with sales teams
Own the store's daily sales strategy alongside the General Manager: translate weekly/monthly goals into a clear plan for each shift, and adjust that plan as the day unfolds Inspirational Leadership - Leading through confidence and expertise
Lead by example on the sales floor, using your product expertise and confidence to influence how your team shows up for every guest What We Are Looking For You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
Background in customer service within the retail, restaurant, or wireless industry preferred
1-2 years of experience in a Customer Service or leadership role
Management experience in a commissions-based sales environment
Proven track record of achieving challenging team and individual sales goals
Balanced multiple opposing priorities in a multifaceted environment
Set goals, evaluated performance, and developed a high performing team
Basic interview skills and enhanced staffing knowledge
High school diploma or GED
One or more years of customer service, preferably in a retail or sales environment
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
At least 18 years of age
Legally authorized to work in the United States What We Offer
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Real career pathing - Victra has won Comparably's Best Career Growth award multiple years running and ranked #17 on Comparably's 2026 Best Sales Teams list, both based entirely on employee feedback

Compensation

We are proud our Assistant General Manager's earn a base pay of $18.94 per hour with a targeted #All_In pay of $28.44 per hour, combining a base hourly rate, uncapped commission, and a monthly store bonus based on your store's attainment level. Add in frequent contests and incentives throughout the year, and top performers have real, uncapped earning potential that stacks up against any hourly leadership role in wireless retail. Equal Employment Opportunity We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.

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More about this job

Skills

Bilingualism
Sales
Leadership
Coaching
Customer experience
Prioritization
Retail operations
Reporting
Regulatory compliance
Opening and closing procedures
Stocking
Relationship building
Communication skills
Change management
Merchandising
Motivate others
Customer service
Sales targets

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